Customer Story

How Atlas.ti replaced their live chat with Wonderchat and saved support hours

1,000+

Queries Resolved Monthly

Yes

Live Chat Replacement

24/7

Support Coverage

Challenge

Atlas.ti’s support team spent hours daily handling questions that could be answered with a self-serve system.

Solution

Wonderchat was added to their homepage to replace live chat with a smarter, always-available assistant.

Results

The bot now resolves over 1,000 questions a month, freeing human agents to focus on complex queries.

Atlas.ti is a qualitative data analysis software company. Their users often require fast support on how to use specific features.

Industry

Technology

Employees

50+

Use Case

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40+ Languages

Starts at $0.02/message

Available 24/7

AI agents that service your customers end-to-end

The platform to build AI agents that feel human

© 2025 Wonderchat Private Limited

The platform to build AI agents that feel human

© 2025 Wonderchat Private Limited

The platform to build AI agents that feel human

© 2025 Wonderchat Private Limited