Customer Story
How Atlas.ti replaced their live chat with Wonderchat and saved support hours
1,000+
Queries Resolved Monthly
Yes
Live Chat Replacement
24/7
Support Coverage
Challenge
Atlas.ti’s support team spent hours daily handling questions that could be answered with a self-serve system.
Solution
Wonderchat was added to their homepage to replace live chat with a smarter, always-available assistant.
Results
The bot now resolves over 1,000 questions a month, freeing human agents to focus on complex queries.
Atlas.ti is a qualitative data analysis software company. Their users often require fast support on how to use specific features.
Industry
Technology
Employees
50+
Use Case
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40+ Languages
Starts at $0.02/message
Available 24/7
AI agents that service your customers end-to-end
14-day free trial. No credit card required