As soon as more than a few people manage your agents, ad-hoc logins become a security problem. Wonderchat supports SAML single sign-on and enterprise authentication, so access follows the same rules as the rest of your stack instead of a separate password nobody's tracking.
Connect Wonderchat to your identity provider, and your team signs in through the system you already use. Access is granted in one place and revoked in one place - when someone joins or leaves, your existing provisioning handles them, and nobody's left with a stray login to an agent that touches your content and your customer conversations. That's the control larger teams and IT departments require before they'll sign off.
It pairs with role-based permissions, so SSO decides who gets in and roles decide what they can do once inside - view, edit, or publish. Together they give you the centralised, auditable access control that a real security review asks for.
This is part of what makes Wonderchat deployable in organisations where security isn't optional. It's a SOC 2 Type II certified, GDPR-compliant platform, and SSO is the piece that fits it into your existing identity setup. Manage access to your agents the same way you manage access to everything else.
