AI Help Desk for Your Entire Team
Wonderchat Workspace gives every employee instant, source-cited answers from your company's knowledge base. Replace slow searches and repetitive requests with one AI-powered help desk interface.
Specialized Help Desk Agents
Purpose-Built Agents for Every Department
Deploy dedicated AI help desk agents for HR policies, IT troubleshooting, employee onboarding, sales playbooks, and compliance guidelines. Each agent is trained on specific knowledge, shared company-wide, and scoped with role-based access so employees always reach the right expert.
HR, IT, onboarding agents
Role-based agent access
Shared across the company
Multi-Format Knowledge Ingestion
Ingest Any Document Your Team Relies On
Upload PDFs, CSVs, PPTs, HTML, JSON, Markdown, MP4, and more. Workspace handles knowledge bases of 20,000+ pages, indexing everything automatically so the AI can answer from your most complex documentation — technical manuals, policy directories, or course materials.
PDF, PPT, CSV and more
Handles 20,000+ pages
Automatic indexing on upload
Enterprise-Grade Security
Control Who Accesses What Knowledge
Restrict sensitive knowledge bases — HR, legal, finance — to authorized personnel only. Admin and member roles with folder and agent-level permissions, plus grade-based access. Enterprise tier includes SSO, SAML, and SCIM for centralized identity management across large deployments.
Folder-level permissions
SSO, SAML, SCIM support
Grade-based access control
Continuous Help Desk Improvement
Surface Knowledge Gaps Before They Become Tickets
When employees flag an unhelpful answer, Workspace records it. Admins see a prioritized list of exactly where documentation is missing or outdated — turning employee frustration into actionable documentation improvements and a stronger internal help desk over time.
Thumbs-down feedback tracking
Prioritized gap reports
Turn gaps into better docs
"Femke, our wonderchat AI, now resolves 92% of inquiries, leaving only 8% for our human team. the result? Huge savings in manpower and costs, and the remaining support work is far more intersting."
Hilco De Roo
Founder of Jortt.nl
Who It's For
HR Teams
Build an internal AI policy bot your employees can actually ask questions to — no more digging through handbooks or waiting on HR to reply.
Procurement Teams
Give your team an AI that knows your vendors, contracts, and approval processes — so every request moves faster.
IT & Service Management
Deploy an internal AI agent that handles tier-1 tickets, answers common IT questions, and routes issues — before they hit your helpdesk.
Without Workspaces
With Workspaces
Every team member uses different AI tools
One unified platform for the whole team
Knowledge and prompts get lost
Shared libraries everyone can access
No visibility into team AI usage
Full analytics and reporting
AI lives outside your workflow
AI embedded into how your team works