AI Help Desk for Your Entire Team
Wonderchat Workspace gives every employee instant, source-cited answers from your company's knowledge base. Replace slow searches and repetitive requests with one AI-powered help desk interface.
AI Help Desk Search
One AI Interface for Every Employee Question
Instead of routing employees to 10 different tools, Workspace gives them one AI-powered search bar. They ask a question in natural language and get an instant, source-cited answer pulled from every connected knowledge source — documents, SharePoint, Google Drive, and more.
Natural language questions
Source-cited every answer
All knowledge in one place
Specialized Help Desk Agents
Purpose-Built Agents for Every Department
Deploy dedicated AI help desk agents for HR policies, IT troubleshooting, employee onboarding, sales playbooks, and compliance guidelines. Each agent is trained on specific knowledge, shared company-wide, and scoped with role-based access so employees always reach the right expert.
HR, IT, onboarding agents
Role-based agent access
Shared across the company
Multi-Format Knowledge Ingestion
Ingest Any Document Your Team Relies On
Upload PDFs, CSVs, PPTs, HTML, JSON, Markdown, MP4, and more. Workspace handles knowledge bases of 20,000+ pages, indexing everything automatically so the AI can answer from your most complex documentation — technical manuals, policy directories, or course materials.
PDF, PPT, CSV and more
Handles 20,000+ pages
Automatic indexing on upload
Key Features
Built for Team Collaboration
Work alongside your teammates in shared AI workspaces. See what's been built, build on top of it, and keep everyone aligned — all in real time.
Access Every Major LLM — In One Place
Stop choosing between AI models. With Wonderchat Workspaces, your team can switch between the best large language models in seconds.
AI That Works the Way Your Team Does
Workspaces isn't just a chat tool, it's a platform for AI-powered work. Train chatbots on your own data and embed AI into your existing workflows.
Visibility Across Your Entire Team
See how AI is being used across your organization and continuously improve your team's workflows.
Enterprise-Grade Security
Control Who Accesses What Knowledge
Restrict sensitive knowledge bases — HR, legal, finance — to authorized personnel only. Admin and member roles with folder and agent-level permissions, plus grade-based access. Enterprise tier includes SSO, SAML, and SCIM for centralized identity management across large deployments.
Folder-level permissions
SSO, SAML, SCIM support
Grade-based access control
Continuous Help Desk Improvement
Surface Knowledge Gaps Before They Become Tickets
When employees flag an unhelpful answer, Workspace records it. Admins see a prioritized list of exactly where documentation is missing or outdated — turning employee frustration into actionable documentation improvements and a stronger internal help desk over time.
Thumbs-down feedback tracking
Prioritized gap reports
Turn gaps into better docs
Without Workspaces
With Workspaces
Every team member uses different AI tools
One unified platform for the whole team
Knowledge and prompts get lost
Shared libraries everyone can access
No visibility into team AI usage
Full analytics and reporting
AI lives outside your workflow
AI embedded into how your team works