Compliant AI Agent for Customer Support Automation
Generic bots risk compliance and miss complex queries. Wonderchat AI agents resolve 80 to 92% of inquiries with precise, source-attributed answers from your actual documentation.
Trusted by businesses worldwide
Why Teams Choose Wonderchat for Support Automation
Most AI bots deflect tickets. They fail the moment a customer asks something specific, technical, or policy-dependent. Wonderchat trains on your real documentation and resolves queries in an average of 2 messages with cited sources, eliminating hallucinations. It runs across chat, voice, and messaging while keeping humans in control of escalations. Trusted by 1,000+ clients including banks, manufacturers, universities, and SaaS companies across Europe and America.
Easy 5 minute set-up
How Wonderchat Works
Resolve Tickets, Not Just Deflect
Handle High-Volume Support with Precision
Wonderchat AI agents autonomously resolve 80 to 92% of customer inquiries across chat, voice, and messaging. Trained on your real documentation, every answer is precise and source-attributed, not a generic FAQ redirect.
80 to 92% autonomous resolution
Source-cited answers always
24/7 coverage across channels
Complex Documentation Mastery
Train AI on Your Policies and Technical Docs
Upload PDFs, crawl websites, or sync with help desks. Wonderchat handles 20,000+ pages of technical manuals, compliance policies, and product catalogs, delivering specific answers from the exact right source every time.
20,000+ page knowledge bases
PDFs, DOCX, websites, helpdesks
Weekly automatic re-crawling
Built for Regulated Industries
Enterprise Compliance for Customer Support AI
SOC 2 and GDPR compliant out of the box. Flexible AI model selection across OpenAI, Claude, Gemini, and Mistral with no vendor lock-in. On-prem deployment available for organizations with strict data sovereignty requirements.
SOC 2 and GDPR certified
No AI model lock-in
On-prem deployment option
5-minute set up with our native integration
Deploy Your AI Support Worker in Under 5 Minutes
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Humans Stay in Control
Seamless AI to Human Escalation
When a conversation needs a human, Wonderchat escalates seamlessly via email, Zendesk, Freshdesk, or built-in live chat. Smart routing sends complex issues to the right department with full conversation context preserved.
Zendesk and Freshdesk integration
Smart department routing
No context lost on handoff
Turn Support Data into Improvements
Analytics That Reveal Documentation Gaps
Deep analytics on every interaction surface where your documentation fails customers. Keytrade Bank uses Wonderchat as a content quality sensor, identifying knowledge base weaknesses and improving their policies from real support data.
Identify knowledge base gaps
Track resolution rates
Improve docs from support data
40+ Languages
Starts at $0.02/message
Available 24/7
Automate Customer Support Without Losing Control
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
40+ Languages
Starts at $0.02/message
Available 24/7
Automate Customer Support Without Losing Control
14-day free trial. No credit card required