AI Assistant for Manufacturing Catalogues That Wins Sales

Wonderchat ingests 20,000+ page product catalogs and delivers precise, source-cited answers to every technical inquiry. Resolve over 80% of customer queries autonomously, 24/7.

Trusted by businesses worldwide

Why Manufacturers Choose Wonderchat for Catalogue AI

Manufacturing teams lose sales when customers can't find precise product specs fast. Generic chatbots fail on complex technical documentation — part numbers, wiring diagrams, and multi-SKU catalogs demand accuracy. Wonderchat ingests 20,000+ page catalogs and delivers source-attributed answers in an average of 2 messages. ESAB, a Fortune 500 manufacturer, runs their entire global product catalog through Wonderchat across multiple languages and regions, saving 100+ hours per month. Unlike AI-only competitors, Wonderchat includes native live chat — so complex dealer or OEM inquiries escalate seamlessly to your team without losing context.

Emily

AI Agent

Wonderbot

Welcome to Wonderchat! How can I help you today?

hey i’d like to upgrade to enterprise please

Wonderbot

Sure, please hold on for a second.

Retrieving account details...

Please confirm that you would like to upgrade to Wonderchat Enterprise. Your Visa card ending in 1234 will be charged $480.00 a year.

Cancel

Upgrade

Message...

Easy 5 minute set-up

How Wonderchat Works

Instant Answers Across Massive Catalogs

AI Search Built for Complex Product Catalogs

Wonderchat crawls and indexes your entire manufacturing catalog — spec sheets, part numbers, wiring diagrams, and technical manuals — so customers and dealers get precise answers instantly, without calling your support team.

20,000+ page catalog support

Source-attributed every answer

Images and diagrams displayed inline

Train on Your Technical Documentation

Feed Your Entire Catalog Into the AI

Upload PDFs, DOCX files, spec sheets, and product manuals or crawl your website directly. Wonderchat learns your exact product knowledge — from OEM specifications to compliance materials — and keeps it current with automatic re-crawling.

PDF, DOCX, CSV, PPT supported

Automatic weekly re-crawling

40+ languages auto-detected

Resolve High-Volume Catalog Inquiries

Handle Repetitive Technical Queries with Precision

Stop your engineers and support staff from answering the same catalog questions repeatedly. Wonderchat resolves 80–92% of product and specification inquiries autonomously, so your team focuses on high-value dealer relationships and complex orders.

80–92% autonomous resolution

Average 2 messages to resolution

24/7 availability included

5-minute set up with our native integration

Deploy Your Manufacturing Catalogue AI in Minutes

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

AI and Human Support in One Product

Seamless Escalation for Complex Dealer Inquiries

When a query exceeds the AI — custom fabrication, bulk pricing, or OEM negotiations — Wonderchat hands off to your team via built-in live chat or Zendesk ticket creation. No context is lost. No middleware required.

Native AI and live chat hybrid

Smart routing by inquiry type

Zendesk integration proven

Enterprise Ready for Global Manufacturers

Enterprise Grade Security for Manufacturing Operations

SOC 2 and GDPR compliant with on-premises deployment available. Choose from multiple AI models with no vendor lock-in — critical for manufacturers operating across regulated regions. ESAB deploys Wonderchat across multi-region sites in multiple languages.

SOC 2 and GDPR compliant

On-prem deployment available

No AI model vendor lock-in

40+ Languages

Starts at $0.02/message

Available 24/7

Deploy Your Manufacturing Catalogue AI Agent

14-day free trial. No credit card required

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

Can Wonderchat handle a manufacturing catalog with 20,000+ pages?

Yes. Wonderchat is purpose-built for large, complex technical documentation. It ingests catalogs with 20,000+ pages — including spec sheets, part numbers, wiring diagrams, and compliance materials — and delivers precise, source-attributed answers. ESAB, a Fortune 500 manufacturer, runs their entire global product catalog through Wonderchat across multiple languages and regions.

How accurate are the AI answers for technical product specifications?

Every response is source-attributed, meaning the AI cites exactly which document or page the answer came from. This is critical for manufacturing environments where precision matters. Wonderchat also displays images and diagrams from uploaded PDFs inline in responses, so customers see the exact spec sheet or wiring diagram relevant to their query.

What happens when a customer query is too complex for the AI?

Wonderchat provides seamless human escalation via built-in live chat, email, or Zendesk ticket creation. Smart routing directs complex or high-value inquiries — such as OEM negotiations or custom fabrication requests — to the right department. No context is lost in the handover, and no middleware is required.

How does Wonderchat keep catalog information current as products change?

Wonderchat supports both automatic and manual re-crawling. Enterprise plans include weekly crawling to ensure the AI's knowledge base stays current with product updates, discontinued items, and new catalog additions — so customers always get accurate, up-to-date information.

Does Wonderchat support multiple languages for global manufacturing deployments?

Yes. Wonderchat supports 40+ languages with automatic detection. ESAB deploys Wonderchat across multiple websites in different languages for their global manufacturing equipment catalog, serving dealer networks and customers across multiple regions from a single knowledge base.

Can the AI assistant be deployed for both customers and internal employees?

Yes. Wonderchat's dual-product architecture allows the same catalog knowledge base to power both a customer-facing AI assistant and an internal employee knowledge tool called Wonderchat Workspace. Field reps and warehouse workers can access the same product specs and technical documentation that customers use — with zero re-training required.

FAQ

Can Wonderchat handle a manufacturing catalog with 20,000+ pages?

Yes. Wonderchat is purpose-built for large, complex technical documentation. It ingests catalogs with 20,000+ pages — including spec sheets, part numbers, wiring diagrams, and compliance materials — and delivers precise, source-attributed answers. ESAB, a Fortune 500 manufacturer, runs their entire global product catalog through Wonderchat across multiple languages and regions.

How accurate are the AI answers for technical product specifications?

Every response is source-attributed, meaning the AI cites exactly which document or page the answer came from. This is critical for manufacturing environments where precision matters. Wonderchat also displays images and diagrams from uploaded PDFs inline in responses, so customers see the exact spec sheet or wiring diagram relevant to their query.

What happens when a customer query is too complex for the AI?

Wonderchat provides seamless human escalation via built-in live chat, email, or Zendesk ticket creation. Smart routing directs complex or high-value inquiries — such as OEM negotiations or custom fabrication requests — to the right department. No context is lost in the handover, and no middleware is required.

How does Wonderchat keep catalog information current as products change?

Wonderchat supports both automatic and manual re-crawling. Enterprise plans include weekly crawling to ensure the AI's knowledge base stays current with product updates, discontinued items, and new catalog additions — so customers always get accurate, up-to-date information.

Does Wonderchat support multiple languages for global manufacturing deployments?

Yes. Wonderchat supports 40+ languages with automatic detection. ESAB deploys Wonderchat across multiple websites in different languages for their global manufacturing equipment catalog, serving dealer networks and customers across multiple regions from a single knowledge base.

Can the AI assistant be deployed for both customers and internal employees?

Yes. Wonderchat's dual-product architecture allows the same catalog knowledge base to power both a customer-facing AI assistant and an internal employee knowledge tool called Wonderchat Workspace. Field reps and warehouse workers can access the same product specs and technical documentation that customers use — with zero re-training required.

40+ Languages

Starts at $0.02/message

Available 24/7

Deploy Your Manufacturing Catalogue AI Agent

14-day free trial. No credit card required