AI Chatbot for Your Employee Self-Service Portal
Generic chatbots fail with company-specific nuances. Wonderchat ingests your internal docs and policies to give employees instant, accurate answers inside your portal.
Trusted by businesses worldwide
Why HR and IT Teams Choose Wonderchat
Employee portals are only useful when staff can find answers fast. Repetitive HR, IT, and policy questions drain your support team and slow everyone down. Wonderchat trains directly on your internal documentation — policy manuals, onboarding guides, compliance docs — and delivers precise, source-attributed answers. No hallucinations. No dead ends. Trusted by 1,000+ clients including Fortune 500 companies, with AI agents autonomously resolving up to 92% of inquiries.
Easy 5 minute set-up
How Wonderchat Works
Built on Your Internal Knowledge
Train AI on Your Company Docs and Policies
Upload HR manuals, IT guides, onboarding documents, and compliance policies. Wonderchat ingests complex internal documentation and delivers precise, source-attributed answers to employee questions inside your self-service portal.
Upload PDFs, DOCX, TXT
Syncs with existing knowledge bases
Source-cited answers always
Reduce HR and IT Support Burden
Handle Repetitive Employee Questions Accurately
From benefits eligibility to IT password resets, Wonderchat autonomously resolves the high-volume, repetitive queries that drain your HR and IT teams, freeing staff to focus on higher-value work.
24/7 instant employee answers
Consistent policy responses
Frees up HR and IT teams
Escalate Complex Issues Seamlessly
Smooth Handoff to the Right Human Agent
When a query needs human judgement, Wonderchat routes it to the right department via email, helpdesk ticket, or built-in live chat. Agents receive full conversation context so no employee issue falls through the cracks.
Smart department routing
Full context on handoff
Integrates with Zendesk and Freshdesk
5-minute set up with our native integration
Deploy Your Employee Self-Service AI in Minutes
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Built for Regulated Environments
Enterprise-Grade Security and Compliance
Wonderchat is SOC 2 and GDPR compliant, with role-based access control and flexible AI model selection. Ideal for HR and IT teams handling sensitive employee data in regulated industries.
SOC 2 and GDPR compliant
Role-based access control
No AI model lock-in
Insights That Improve Your Knowledge Base
Analytics That Reveal Documentation Gaps
Wonderchat's analytics surface which employee questions go unanswered and where your internal documentation falls short. Use support data to continuously improve your HR and IT knowledge base.
Spot knowledge base gaps
Track resolution rates
Improve docs with real data
40+ Languages
Starts at $0.02/message
Available 24/7
Deploy an AI Chatbot for Your Employee Portal
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
40+ Languages
Starts at $0.02/message
Available 24/7
Deploy an AI Chatbot for Your Employee Portal
14-day free trial. No credit card required