AI Chatbot with Source Citations for Support

Deploy an AI chatbot trained on your complex documentation that delivers precise, source-attributed answers every time. Built for regulated industries where accuracy and auditability are non-negotiable.

Trusted by businesses worldwide

Why Accuracy Requires Source Citations in AI Support

In regulated environments, a confident wrong answer is worse than no answer. Legal, banking, and compliance teams need AI that cites its sources so every response is verifiable and audit-ready. Wonderchat ingests 20,000+ pages of complex documentation and delivers clause-specific, source-attributed answers. Keytrade Bank uses it as a "content quality sensor." Yale University handled 1,000+ FAQs in its first two weeks. SOC 2 and GDPR compliant, with no vendor lock-in across OpenAI, Claude, Gemini, and Mistral.

Emily

AI Agent

Wonderbot

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Easy 5 minute set-up

How Wonderchat Works

Train AI on Complex Legal Documentation

Ingest Documents and Cite Every Source

Upload PDFs, DOCX, policy manuals, and legal case files. Wonderchat learns your exact documentation and returns precise, clause-specific answers with source attribution — so every response is traceable back to the original material.

Handles 20,000+ page knowledge bases

Source-attributed answers always

PDF, DOCX, TXT, CSV supported

Built for Regulated Industries

Enterprise Compliance for High Stakes Support

SOC 2 and GDPR compliant with on-prem deployment available for strict data sovereignty. Choose your AI model across OpenAI, Claude, Gemini, or Mistral with no vendor lock-in — critical for banking, legal, and government environments.

SOC 2 and GDPR certified

On-prem deployment option

No AI vendor lock-in

Zero Tolerance for Hallucinated Answers

Continuous Accuracy Control and Hallucination Prevention

Administrators can review AI responses, correct inaccurate answers, and train the model to avoid similar errors going forward. For compliance-sensitive support where a single wrong answer carries real risk, this control layer is essential.

Correct responses in real time

Reduce AI hallucination risk

Improves with every interaction

5-minute set up with our native integration

Deploy Your Source-Citing AI Chatbot in Minutes

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Escalate Without Losing Context

Seamless Handoff from AI to Live Agent

When a query requires human judgment, Wonderchat escalates seamlessly via built-in live chat, email, or Zendesk ticket creation — with full conversation context preserved. AI handles volume; humans handle complexity.

Native AI and live chat hybrid

Zendesk ticket creation proven

Smart routing by topic or department

Analytics Built for Knowledge Quality

Identify Gaps in Your Documentation and AI Performance

Wonderchat analytics surface unanswered queries, knowledge gaps, and content issues across your documentation. Keytrade Bank uses it as a content quality sensor to pinpoint exactly where their policies fail customers before it becomes a compliance risk.

Identify knowledge gaps instantly

Track resolution and deflection rates

Content quality monitoring built in

40+ Languages

Starts at $0.02/message

Available 24/7

Deploy an AI Chatbot That Cites Sources

14-day free trial. No credit card required

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

How does Wonderchat provide source citations in its answers?

When Wonderchat responds to a query, it attributes each answer back to the specific document, page, or clause it drew from. This means users and administrators can verify the source of every response directly, making it suitable for compliance, legal, and audit purposes.

Can the AI handle large and complex legal or policy documents?

Yes. Wonderchat is built to ingest and reason across 20,000+ pages of complex documentation including legal case files, regulatory policy manuals, compliance materials, and technical documentation. It returns precise, clause-level answers rather than generic summaries.

Is Wonderchat compliant with data privacy regulations?

Wonderchat is SOC 2 and GDPR compliant. For organizations with strict data sovereignty requirements, an on-premises deployment option is available. You can also select your AI model from OpenAI, Claude, Gemini, or Mistral with no vendor lock-in — important for regulated industries.

What happens when the AI cannot answer a question confidently?

Wonderchat supports seamless human handoff. If a query exceeds the AI's confidence or requires human judgment, it escalates to a live agent via built-in live chat, support email, or a Zendesk ticket — with full conversation context intact so the human agent starts with complete information.

How do I keep the AI's knowledge base current as policies change?

Wonderchat supports automatic and manual re-crawling of your content sources. Enterprise plans include weekly crawling, ensuring the AI always references the most current version of your documentation, policies, or legal materials — not outdated versions.

Can I correct the AI if it gives an inaccurate answer?

Yes. Administrators can review responses, identify inaccuracies, apply corrections, and retrain the AI to avoid similar errors in the future. This is especially important in legal and compliance environments where a single incorrect response can carry real consequences.

FAQ

How does Wonderchat provide source citations in its answers?

When Wonderchat responds to a query, it attributes each answer back to the specific document, page, or clause it drew from. This means users and administrators can verify the source of every response directly, making it suitable for compliance, legal, and audit purposes.

Can the AI handle large and complex legal or policy documents?

Yes. Wonderchat is built to ingest and reason across 20,000+ pages of complex documentation including legal case files, regulatory policy manuals, compliance materials, and technical documentation. It returns precise, clause-level answers rather than generic summaries.

Is Wonderchat compliant with data privacy regulations?

Wonderchat is SOC 2 and GDPR compliant. For organizations with strict data sovereignty requirements, an on-premises deployment option is available. You can also select your AI model from OpenAI, Claude, Gemini, or Mistral with no vendor lock-in — important for regulated industries.

What happens when the AI cannot answer a question confidently?

Wonderchat supports seamless human handoff. If a query exceeds the AI's confidence or requires human judgment, it escalates to a live agent via built-in live chat, support email, or a Zendesk ticket — with full conversation context intact so the human agent starts with complete information.

How do I keep the AI's knowledge base current as policies change?

Wonderchat supports automatic and manual re-crawling of your content sources. Enterprise plans include weekly crawling, ensuring the AI always references the most current version of your documentation, policies, or legal materials — not outdated versions.

Can I correct the AI if it gives an inaccurate answer?

Yes. Administrators can review responses, identify inaccuracies, apply corrections, and retrain the AI to avoid similar errors in the future. This is especially important in legal and compliance environments where a single incorrect response can carry real consequences.

40+ Languages

Starts at $0.02/message

Available 24/7

Deploy an AI Chatbot That Cites Sources

14-day free trial. No credit card required