AI Support Chatbot That Actually Resolves Tickets
Move beyond FAQ bots. Wonderchat's AI support chatbot learns from your complex docs to resolve 80%+ of tickets, with native live chat for seamless escalation.
Trusted by businesses worldwide
Why Teams Choose This AI Support Chatbot
Most support teams are stuck choosing between AI-only tools with no escalation path or expensive helpdesk stacks that bolt AI on as an afterthought. The result: tickets pile up, customers wait, and agents burn out on repetitive Tier 1 queries. Wonderchat is the only AI support chatbot with native live chat built in — no middleware, no extra cost. Train it on your real documentation and it resolves 80–92% of inquiries autonomously. Jortt's AI resolves 92% of 30K monthly queries. Encompass deflects 75% across 30K monthly queries, saving 100+ hours per month. SOC 2 and GDPR compliant. Integrates directly with Zendesk. Starts free.
Easy 5 minute set-up
How Wonderchat Works
Resolve Tickets Not Just Answer Them
Handle High Volumes with Autonomous Resolution
Wonderchat's AI support chatbot goes beyond deflection. It resolves 80–92% of customer inquiries autonomously with an average of 2 messages to full resolution. Jortt's AI handles 92% of 30K monthly queries without human intervention.
92% autonomous resolution rate
2 messages to resolution
24/7 coverage without hiring
AI and Human Support in One Product
Smooth Human Handoff When It Matters
When a query needs a human, Wonderchat escalates without losing context. Route to a live agent via built-in chat, create a Zendesk ticket, or send to a support email. Native AI plus live chat in one product — no middleware required.
Built-in live chat handoff
Zendesk ticket creation
Smart department routing
Trained on Your Real Documentation
Train AI on Websites, Docs and Help Desks
Feed Wonderchat your PDFs, help center articles, product manuals, and websites. It handles complex knowledge bases with 20,000+ pages and delivers precise, source-cited answers — not generic redirects to an FAQ page.
20,000+ page knowledge bases
Source-cited answers
PDF, DOCX, website ingestion
5-minute set up with our native integration
Deploy Your AI Support Chatbot in Minutes
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Works On Top of Your Existing Helpdesk
Seamless Help Desk Ticket Creation
Wonderchat sits as an AI layer on top of your existing helpdesk. It handles Tier 1 entirely and creates Zendesk tickets for anything that needs human follow-up. Encompass runs it as a direct AI extension of their Zendesk helpdesk.
Zendesk integration proven
Tier 1 fully automated
No rip-and-replace required
Insights That Improve Your Support Ops
Built-in Analytics Dashboard for Support Teams
Track resolution rates, identify knowledge gaps, and see exactly where documentation fails customers. Keytrade Bank uses Wonderchat's analytics as a content quality sensor to continuously improve their support knowledge base.
Knowledge gap detection
Resolution rate tracking
Content quality insights
40+ Languages
Starts at $0.02/message
Available 24/7
Start Resolving Tickets with AI
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
40+ Languages
Starts at $0.02/message
Available 24/7
Start Resolving Tickets with AI
14-day free trial. No credit card required