A Chatbot for Ecommerce That Actually Sells
Stop losing sales to bots that link to FAQs. Wonderchat trains on your full product catalog to answer complex questions, recover carts, and convert browsers into buyers.
Trusted by businesses worldwide
Why Ecommerce Teams Choose Wonderchat
Most ecommerce chatbots deflect customers to static help pages. Wonderchat trains on your real product catalog, order data, and store policies to deliver precise answers that resolve issues and drive purchase decisions. Korendy, a K-beauty ecommerce brand, saw 9,300+ orders influenced and a 23% chat-to-sale conversion. The same AI that handles post-purchase support also qualifies shoppers and recommends products — 24/7, without adding headcount. Native AI and live chat in one product means your team can step in instantly when a conversation needs a human touch, without any middleware or extra cost.
Easy 5 minute set-up
How Wonderchat Works
Instant Post-Purchase Answers
Real-Time Order Tracking Inside the Chat
Let shoppers check order status, shipping updates, and delivery details directly in the chat widget without contacting support. Reduce post-purchase ticket volume and keep customers informed at every step of their order journey.
Instant order status lookup
Fewer post-purchase tickets
24/7 self-serve answers
AI Across Your Entire Product Catalog
Product Search That Answers Complex Shopper Questions
Wonderchat crawls your Shopify store and product catalog so shoppers get precise answers on specs, materials, sizing, compatibility, and availability — not a link to a search bar. Ideal for stores with large or technical product ranges.
Full catalog ingestion
Spec and compatibility answers
Shopify native integration
Deflect High-Volume Support Inquiries
Handle Repetitive Questions With High Accuracy
Shipping policy, return windows, sizing guides, discount questions — Wonderchat resolves the queries your team answers dozens of times a day, consistently and instantly. Free your support staff to focus on the conversations that actually need a human.
Up to 92% inquiry resolution
Consistent, accurate responses
24/7 coverage without hiring
5-minute set up with our native integration
Deploy Your Ecommerce Chatbot in Minutes
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
AI and Human Support in One Product
Smooth Handoff to a Live Agent When It Matters
When a shopper has a complex issue or wants to speak to someone, Wonderchat escalates seamlessly via built-in live chat or helpdesk ticket — no context lost, no middleware needed. The only ecommerce chatbot with native AI and live chat in one platform.
Built-in live chat handoff
No middleware required
Smart department routing
Turn Browsers Into Buyers
Capture Leads and Book Conversions Automatically
Proactively engage high-intent shoppers based on browsing behavior, collect contact details, and sync directly to HubSpot, Salesforce, or Pipedrive. Replace passive forms with real-time AI conversations that qualify and convert at the moment of peak interest.
Proactive visitor engagement
CRM sync built in
Conversational lead capture
40+ Languages
Starts at $0.02/message
Available 24/7
Start Your Ecommerce Chatbot for Free
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
40+ Languages
Starts at $0.02/message
Available 24/7
Start Your Ecommerce Chatbot for Free
14-day free trial. No credit card required