Conversational AI Platform with Native Live Chat
Wonderchat resolves 80–92% of customer inquiries autonomously, then seamlessly escalates to your team via built-in live chat. One platform, no middleware needed.
Trusted by businesses worldwide
Why Teams Choose This Conversational AI Platform
Most support teams are stuck choosing between AI-only tools with no escalation path or expensive middleware stacks that bolt AI onto a helpdesk. Neither works at scale. Wonderchat is the only conversational AI platform with native AI and live chat built into one product. Jortt's AI resolves 92% of 30K monthly queries. Encompass deflects 75% of 30K monthly tickets as a Zendesk extension. Ko-fi deflects 70% of inbound volume. Deploy across website chat, WhatsApp, SMS, voice, Slack, and Microsoft Teams. Train once on your documentation and resolve complex queries with source-attributed answers — from banking policies to 20,000-page manufacturing catalogs.
Easy 5 minute set-up
How Wonderchat Works
AI and Live Chat in One Product
Native AI and Human Handoff Without Middleware
Wonderchat is the only conversational AI platform with built-in live chat natively included. When AI reaches its limits, conversations escalate seamlessly to human agents with full context intact — no Zendesk plus Intercom stack required, at a fraction of the cost.
No middleware required
Smart department routing
Zero context lost on handoff
Autonomous Tier 1 Resolution
Resolve 80 to 92 Percent of Inquiries Automatically
Wonderchat's conversational AI handles your highest-volume, most repetitive support questions with consistent precision — 24/7. Jortt's AI resolves 92% of 30K monthly queries. Encompass deflects 75%. Your team focuses on the work that actually needs a human.
Average 2 messages to resolution
24/7 autonomous coverage
Frees team for complex work
Train on Your Real Business Knowledge
AI That Learns From Your Documentation
Feed Wonderchat your websites, PDFs, help desk articles, product catalogs, and policy manuals. The platform handles knowledge bases of 20,000 or more pages with source-attributed answers — built for complex technical documentation, not just simple FAQs.
20,000+ page knowledge bases
Source-attributed answers
40+ languages supported
5-minute set up with our native integration
Deploy Your Conversational AI Platform in Minutes
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Works On Top of Your Existing Stack
Seamless Help Desk Integration and Ticket Creation
Wonderchat acts as an AI layer on top of your existing helpdesk. When escalation is needed, it creates tickets in Zendesk with full conversation context — so human agents always start with the full picture. No ripping out your current tools.
Zendesk integration proven
Full conversation context passed
Automated escalation triggers
Actionable Conversational Intelligence
Analytics That Surface Knowledge Gaps and Performance
Wonderchat's built-in analytics reveal resolution rates, top query topics, and where your documentation is letting customers down. Keytrade Bank uses it as a content quality sensor to improve their knowledge base on an ongoing basis.
Knowledge gap identification
Resolution rate tracking
Content quality sensing
40+ Languages
Starts at $0.02/message
Available 24/7
Start Your Conversational AI Platform Free
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
40+ Languages
Starts at $0.02/message
Available 24/7
Start Your Conversational AI Platform Free
14-day free trial. No credit card required