Live Chat SDK for Enterprise AI Deployment

Deploy AI chat across web and mobile with Wonderchat's JS and mobile SDK. SOC 2 and GDPR compliant, with multi-channel support and seamless human handover built in.

Trusted by businesses worldwide

Why Developers and Enterprises Choose Our Live Chat SDK

Most live chat SDKs give you a widget. Wonderchat gives you an AI worker. Deploy across website, mobile app, WhatsApp, Slack, and more from a single knowledge base. Our SDK supports programmatic user identification, widget behavior control, and prefilled context. Keytrade Bank deploys across both their website and mobile banking app using the same platform. SOC 2 and GDPR compliant, with human handover, smart routing, and helpdesk integrations built in from day one.

Emily

AI Agent

Wonderbot

Welcome to Wonderchat! How can I help you today?

hey i’d like to upgrade to enterprise please

Wonderbot

Sure, please hold on for a second.

Retrieving account details...

Please confirm that you would like to upgrade to Wonderchat Enterprise. Your Visa card ending in 1234 will be charged $480.00 a year.

Cancel

Upgrade

Message...

Easy 5 minute set-up

How Wonderchat Works

Built-In Human Handover via SDK

Seamless AI to Live Agent Escalation

When a conversation needs a human, the SDK handles escalation without losing context. Route to support email, create a Zendesk or Freshdesk ticket, or connect directly to a live agent via the built-in chat interface. No dropped conversations.

Smart department routing

Full conversation context preserved

Automated handover triggers

Secure and Compliant by Default

Enterprise Grade Security for SDK Deployments

Deploy your live chat SDK in regulated environments with confidence. Wonderchat is SOC 2 and GDPR compliant, supports flexible AI model selection with no lock-in, and offers on-prem deployment for organizations with strict data sovereignty requirements.

SOC 2 and GDPR certified

On-prem deployment available

Flexible model selection

AI Trained on Your Complex Documentation

Train on Thousands of Pages of Technical Content

Feed the SDK your PDFs, websites, help desks, and product catalogs. Wonderchat handles knowledge bases with 20,000 or more pages, delivering precise, source-attributed answers across every channel the SDK is deployed on.

20,000 plus page knowledge bases

Source-attributed responses

Weekly automated re-crawling

5-minute set up with our native integration

Integrate the Live Chat SDK in Minutes

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Native Helpdesk Integration via API

Connect Your SDK to Zendesk, Freshdesk and More

Wonderchat slots into your existing helpdesk as an AI layer. The SDK connects to Zendesk, Freshdesk, and other platforms so the AI resolves Tier 1 tickets while your human agents focus on complex, high-value work.

Zendesk and Freshdesk native sync

Tier 1 ticket deflection

No helpdesk replacement needed

Full Visibility Into SDK Performance

Analytics Dashboard for AI Conversation Monitoring

Monitor resolution rates, track knowledge gaps, and analyze conversation patterns across every SDK deployment. Keytrade Bank uses Wonderchat analytics as a content quality sensor to identify where documentation fails customers.

Resolution rate tracking

Knowledge gap identification

Multi-channel conversation analytics

40+ Languages

Starts at $0.02/message

Available 24/7

Deploy Your Compliant Live Chat SDK

14-day free trial. No credit card required

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

What platforms does the Wonderchat live chat SDK support?

Wonderchat provides a client-side JavaScript SDK for web deployments and a mobile SDK for native app integration. You can deploy the same AI agent across your website, mobile app, WhatsApp, Slack, Discord, SMS, and voice channels. All conversations are managed in one unified system regardless of channel.

Is the live chat SDK compliant with GDPR and SOC 2?

Yes. Wonderchat is SOC 2 and GDPR compliant. For enterprises with strict data sovereignty requirements, an on-premises deployment option is also available. The platform supports flexible AI model selection across OpenAI, Claude, Gemini, and Mistral with no vendor lock-in, which is critical for regulated industries.

Can the SDK support human handover to a live agent?

Yes. The SDK includes built-in human handover capabilities. Escalations can be routed to a support email, a helpdesk ticket in Zendesk or Freshdesk, or directly to a live agent via the built-in chat interface. Smart routing sends complex issues to the right department, and automated triggers ensure no conversation goes unresolved.

How does the SDK handle large or complex documentation?

Wonderchat is purpose-built for complex, high-volume knowledge bases. The platform handles 20,000 or more pages of technical documentation including product catalogs, compliance manuals, and policy documents. Every AI response is source-attributed, eliminating hallucination. Weekly automated re-crawling keeps the knowledge base current.

Can I control SDK widget behavior programmatically?

Yes. The client-side JavaScript SDK allows developers to control widget behavior, identify users programmatically, and prefill conversation context. This enables seamless, contextual AI chat experiences embedded directly into your existing platform or application without rebuilding your infrastructure.

Does the live chat SDK integrate with CRMs and helpdesks?

Yes. Wonderchat integrates natively with HubSpot, Zendesk, Freshdesk, Salesforce, Pipedrive, Shopify, Slack, Discord, WhatsApp, Google Drive, and more. A REST API and Zapier integration extend connectivity to thousands of additional applications and custom enterprise systems including proprietary CRMs and ERPs.

FAQ

What platforms does the Wonderchat live chat SDK support?

Wonderchat provides a client-side JavaScript SDK for web deployments and a mobile SDK for native app integration. You can deploy the same AI agent across your website, mobile app, WhatsApp, Slack, Discord, SMS, and voice channels. All conversations are managed in one unified system regardless of channel.

Is the live chat SDK compliant with GDPR and SOC 2?

Yes. Wonderchat is SOC 2 and GDPR compliant. For enterprises with strict data sovereignty requirements, an on-premises deployment option is also available. The platform supports flexible AI model selection across OpenAI, Claude, Gemini, and Mistral with no vendor lock-in, which is critical for regulated industries.

Can the SDK support human handover to a live agent?

Yes. The SDK includes built-in human handover capabilities. Escalations can be routed to a support email, a helpdesk ticket in Zendesk or Freshdesk, or directly to a live agent via the built-in chat interface. Smart routing sends complex issues to the right department, and automated triggers ensure no conversation goes unresolved.

How does the SDK handle large or complex documentation?

Wonderchat is purpose-built for complex, high-volume knowledge bases. The platform handles 20,000 or more pages of technical documentation including product catalogs, compliance manuals, and policy documents. Every AI response is source-attributed, eliminating hallucination. Weekly automated re-crawling keeps the knowledge base current.

Can I control SDK widget behavior programmatically?

Yes. The client-side JavaScript SDK allows developers to control widget behavior, identify users programmatically, and prefill conversation context. This enables seamless, contextual AI chat experiences embedded directly into your existing platform or application without rebuilding your infrastructure.

Does the live chat SDK integrate with CRMs and helpdesks?

Yes. Wonderchat integrates natively with HubSpot, Zendesk, Freshdesk, Salesforce, Pipedrive, Shopify, Slack, Discord, WhatsApp, Google Drive, and more. A REST API and Zapier integration extend connectivity to thousands of additional applications and custom enterprise systems including proprietary CRMs and ERPs.

40+ Languages

Starts at $0.02/message

Available 24/7

Deploy Your Compliant Live Chat SDK

14-day free trial. No credit card required