AI Chatbot for Microsoft Teams That Actually Resolves

Deploy a SOC 2 and GDPR compliant AI chatbot for Microsoft Teams trained on your policies and documentation. Handles complex queries with precision, keeping humans in control.

Trusted by businesses worldwide

Why Teams Choose Wonderchat for Microsoft Teams

Most Microsoft Teams chatbots deflect questions. Wonderchat AI agents resolve them. Trained on your actual documentation, policies, and knowledge bases, they deliver precise, source-attributed answers within Teams. Built for regulated and technical environments: banking compliance, legal documentation, manufacturing catalogs, and university policies. SOC 2 and GDPR compliant out of the box. Trusted by 1,000+ clients including Fortune 500 companies across Europe and America.

Emily

AI Agent

Wonderbot

Welcome to Wonderchat! How can I help you today?

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Easy 5 minute set-up

How Wonderchat Works

Built for Regulated Microsoft Teams Environments

Enterprise Compliance That Meets Your Standards

Wonderchat is SOC 2 and GDPR compliant, making it suitable for financial institutions, legal firms, and government teams deploying AI within Microsoft Teams. Choose your preferred AI model with no lock-in, and keep full control over your data.

SOC 2 and GDPR compliant

Flexible AI model selection

On-prem deployment option

Train on Your Complex Internal Documentation

AI Trained on Your Policies and Knowledge Bases

Upload PDFs, DOCX files, compliance manuals, or crawl your internal knowledge bases. Wonderchat handles 20,000+ page documentation with precision, delivering source-attributed answers so your Microsoft Teams users always know where the answer came from.

Upload PDFs and documents

Handles 20,000+ page knowledge bases

Source-attributed answers

Resolve Tier 1 Queries Inside Microsoft Teams

Handle Repetitive Questions with High Accuracy

Free your support and IT teams from repetitive policy and documentation questions. Wonderchat resolves 80 to 92% of inquiries autonomously, needing only 2 messages on average to close a query, so your team focuses on high-value work.

80 to 92% autonomous resolution

Average 2 messages per resolution

24/7 availability

5-minute set up with our native integration

Deploy Your Microsoft Teams AI Chatbot in Minutes

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Keep Humans in the Loop When It Matters

Smooth Escalation from AI to Human Agents

When a Microsoft Teams conversation needs human attention, Wonderchat escalates seamlessly via built-in live chat, email, or helpdesk ticket creation in Zendesk or Freshdesk. Smart routing ensures the right department receives the right issue with full context.

Smart department routing

Full context on handoff

Zendesk and Freshdesk integration

Turn Conversations Into Actionable Intelligence

Analytics Dashboard That Reveals Knowledge Gaps

Go beyond chatbot metrics. Wonderchat's analytics reveal where your documentation fails your Microsoft Teams users, which questions go unanswered, and where your knowledge base needs improvement. Turn support data into better internal content.

Identify documentation gaps

Track resolution rates

Improve knowledge base quality

40+ Languages

Starts at $0.02/message

Available 24/7

Deploy Your Microsoft Teams AI Chatbot

14-day free trial. No credit card required

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

Does Wonderchat integrate directly with Microsoft Teams?

Wonderchat deploys AI agents across multiple channels including Slack, Discord, website chat, WhatsApp, SMS, voice, and mobile apps via SDK. For Microsoft Teams environments, the platform acts as your AI knowledge layer, trained on your internal documentation and policies, and can be embedded into your existing workflows and communication infrastructure.

Is Wonderchat compliant for regulated industries using Microsoft Teams?

Yes. Wonderchat is SOC 2 and GDPR compliant. It also offers an on-premises deployment option for enterprises with strict data sovereignty requirements. Regulated industries including banking, legal, and government rely on Wonderchat for compliant AI support. You can also choose your preferred AI model from OpenAI, Claude, Gemini, or Mistral with no lock-in.

Can the chatbot handle complex technical documentation and policies?

This is where Wonderchat performs best. The platform handles 20,000+ page knowledge bases including banking compliance policies, legal case documentation, manufacturing catalogs, and university admissions criteria. Every answer is source-attributed, eliminating AI hallucination and giving users confidence in the accuracy of each response.

How does the AI chatbot escalate to a human agent?

Wonderchat supports seamless escalation via built-in live chat, support email, or helpdesk ticket creation in Zendesk or Freshdesk. Smart routing sends complex issues to the right department with full conversation context. Automated triggers based on message count or AI confidence ensure no query goes unresolved.

How accurate is the AI chatbot compared to a human support agent?

Enterprise clients have verified resolution rates of 80 to 92%. Jortt's AI agent resolves 92% of inquiries autonomously, with humans handling only the remaining 8%. The AI needs an average of 2 messages to fully resolve a query, delivering one ticket, one resolution rather than deflecting users to FAQ pages.

How long does it take to set up the AI chatbot?

You can deploy your first AI support worker in under 5 minutes. Wonderchat lets you train the AI by uploading files such as PDFs, DOCX, and TXT documents, crawling your website, or syncing with your existing helpdesk. The platform is designed to get you from setup to resolving real queries quickly.

FAQ

Does Wonderchat integrate directly with Microsoft Teams?

Wonderchat deploys AI agents across multiple channels including Slack, Discord, website chat, WhatsApp, SMS, voice, and mobile apps via SDK. For Microsoft Teams environments, the platform acts as your AI knowledge layer, trained on your internal documentation and policies, and can be embedded into your existing workflows and communication infrastructure.

Is Wonderchat compliant for regulated industries using Microsoft Teams?

Yes. Wonderchat is SOC 2 and GDPR compliant. It also offers an on-premises deployment option for enterprises with strict data sovereignty requirements. Regulated industries including banking, legal, and government rely on Wonderchat for compliant AI support. You can also choose your preferred AI model from OpenAI, Claude, Gemini, or Mistral with no lock-in.

Can the chatbot handle complex technical documentation and policies?

This is where Wonderchat performs best. The platform handles 20,000+ page knowledge bases including banking compliance policies, legal case documentation, manufacturing catalogs, and university admissions criteria. Every answer is source-attributed, eliminating AI hallucination and giving users confidence in the accuracy of each response.

How does the AI chatbot escalate to a human agent?

Wonderchat supports seamless escalation via built-in live chat, support email, or helpdesk ticket creation in Zendesk or Freshdesk. Smart routing sends complex issues to the right department with full conversation context. Automated triggers based on message count or AI confidence ensure no query goes unresolved.

How accurate is the AI chatbot compared to a human support agent?

Enterprise clients have verified resolution rates of 80 to 92%. Jortt's AI agent resolves 92% of inquiries autonomously, with humans handling only the remaining 8%. The AI needs an average of 2 messages to fully resolve a query, delivering one ticket, one resolution rather than deflecting users to FAQ pages.

How long does it take to set up the AI chatbot?

You can deploy your first AI support worker in under 5 minutes. Wonderchat lets you train the AI by uploading files such as PDFs, DOCX, and TXT documents, crawling your website, or syncing with your existing helpdesk. The platform is designed to get you from setup to resolving real queries quickly.

40+ Languages

Starts at $0.02/message

Available 24/7

Deploy Your Microsoft Teams AI Chatbot

14-day free trial. No credit card required