AI Chatbot for Sitecore That Actually Resolves Queries
Deploy a SOC 2 compliant AI chatbot on your Sitecore site trained on your complex documentation. Resolve customer inquiries instantly across chat, voice, and messaging channels.
Trusted by businesses worldwide
Why Sitecore Teams Choose Wonderchat
Sitecore powers complex, content-rich enterprise websites. But your visitors still can't find answers fast enough. Wonderchat trains on your Sitecore content, documentation, and policies to deliver precise, source-attributed answers instantly. SOC 2 and GDPR compliant, it integrates with your existing helpdesks and CRMs without replacing them. Enterprise clients autonomously resolve up to 92% of inquiries, leaving human agents free for high-value work.
Easy 5 minute set-up
How Wonderchat Works
Train on Your Sitecore Content
AI Trained on Your Complex Documentation
Feed Wonderchat your Sitecore website pages, PDFs, policy manuals, and help desk articles. The AI ingests thousands of pages of complex technical content and delivers precise, source-attributed answers to every visitor query.
Handles 20,000+ page knowledge bases
PDF, DOCX, website crawling
Source-cited answers always
Security Built for Enterprise
SOC 2 and GDPR Compliant AI Chatbot
Wonderchat meets the strict security and compliance requirements of enterprise Sitecore deployments. SOC 2 and GDPR compliant with flexible AI model selection, role-based access control, and on-prem deployment options for strict data sovereignty needs.
SOC 2 and GDPR compliant
Role-based access control
No AI model lock-in
Autonomous Query Resolution at Scale
Handle High Volumes Without Adding Headcount
Wonderchat autonomously resolves the majority of customer inquiries on your Sitecore site, needing only 2 messages on average to fully resolve a query. Deliver accurate 24/7 support across all channels without scaling your support team.
Resolves queries in 2 messages
24/7 autonomous support
Handles high-volume interactions
5-minute set up with our native integration
Deploy Your Sitecore AI Chatbot in Minutes
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
AI and Human Agents in Sync
Seamless Escalation to Human Support
When conversations require a human touch, Wonderchat escalates seamlessly via email, Zendesk, Freshdesk, or built-in live chat. Smart routing sends complex issues to the right department with full conversation context preserved.
Zendesk and Freshdesk integration
Smart department routing
No context lost on handoff
Insights That Improve Your Sitecore Content
Analytics That Surface Knowledge Gaps
Go beyond chatbot metrics. Wonderchat's analytics reveal exactly where your Sitecore documentation fails customers, which queries go unanswered, and where content needs improvement. Turn support data into better documentation.
Track top customer queries
Identify documentation gaps
Monitor resolution performance
40+ Languages
Starts at $0.02/message
Available 24/7
Deploy Your Sitecore AI Chatbot Today
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
40+ Languages
Starts at $0.02/message
Available 24/7
Deploy Your Sitecore AI Chatbot Today
14-day free trial. No credit card required