Internal Help Desk Software Powered by AI
Give every employee instant, source-cited answers from all your company knowledge. Wonderchat Workspace is the AI help desk layer that eliminates repetitive tickets and fragmented search.
Single AI Search for All Knowledge
One Search Bar Replaces Ten Tools
Instead of checking SharePoint, Google Drive, email, and internal wikis separately, employees ask one AI interface and get a single source-cited answer drawn from across your entire knowledge base. No more dead-end searches or escalating tickets for information that already exists.
Natural language questions
Source-cited every answer
All formats supported
Connect Your Existing Systems
Sync SharePoint and Google Drive Automatically
Connect your existing SharePoint libraries and Google Drive folders directly to Workspace. Documents sync automatically so the AI always references the latest version of every policy, procedure, or guide — without manual re-uploading or IT maintenance overhead.
Automatic document syncing
No manual re-uploading
Always current answers
Continuous Help Desk Improvement
Surface Documentation Gaps Automatically
When employees flag an unhelpful answer, Workspace surfaces exactly which topics lack adequate documentation. Admins see a prioritized list of knowledge gaps so IT and HR teams can fix the root cause of recurring tickets rather than answering the same question repeatedly.
Thumbs-down feedback tracking
Prioritized gap reports
Turn tickets into improvements
Enterprise Security and Permissions
Control Who Sees What Knowledge
Set Admin and Member roles with folder and agent-level permissions. Restrict sensitive HR, legal, or finance knowledge to authorized personnel only. Enterprise deployments add SSO, SAML, and SCIM for centralized identity management — making Workspace safe for company-wide rollout.
Admin and member roles
Folder-level permissions
SSO and SAML supported
"Femke, our wonderchat AI, now resolves 92% of inquiries, leaving only 8% for our human team. the result? Huge savings in manpower and costs, and the remaining support work is far more intersting."
Hilco De Roo
Founder of Jortt.nl
Who It's For
HR Teams
Build an internal AI policy bot your employees can actually ask questions to — no more digging through handbooks or waiting on HR to reply.
Procurement Teams
Give your team an AI that knows your vendors, contracts, and approval processes — so every request moves faster.
IT & Service Management
Deploy an internal AI agent that handles tier-1 tickets, answers common IT questions, and routes issues — before they hit your helpdesk.
Without Workspaces
With Workspaces
Every team member uses different AI tools
One unified platform for the whole team
Knowledge and prompts get lost
Shared libraries everyone can access
No visibility into team AI usage
Full analytics and reporting
AI lives outside your workflow
AI embedded into how your team works