Self Service Help Desk That Understands Your Docs
Wonderchat Workspace gives employees instant, source-cited answers from your complex documentation. No more waiting for human agents on questions your knowledge base should already answer.
Self Service Knowledge Search
One Search Bar Resolves Employee Requests Instantly
Employees ask any question in natural language and get instant, source-cited answers drawn from every connected knowledge source — SharePoint, Google Drive, PDFs, internal manuals, and more. No more ticket queues for questions your documentation already answers.
Source-cited every answer
Natural language queries
Replaces broken internal search
Specialized Self Service Agents
Purpose-Built Agents for IT HR and More
Deploy specialized AI agents for IT troubleshooting, HR policy lookup, employee onboarding, and compliance questions — each trained on the specific documentation for that function. Shared company-wide so every employee gets self service access to the right expert.
IT, HR, onboarding agents
Function-specific knowledge
Company-wide deployment
Accurate and Trustworthy Answers
Every Answer Cites Its Source Document
Every response from Workspace links back to the exact document, policy, or manual it drew from. Employees can verify answers instantly. This eliminates AI hallucination and builds the trust needed for a self service help desk to actually replace ticket submissions.
Zero AI hallucination
Traceable to source
Builds employee trust
Key Features
Built for Team Collaboration
Work alongside your teammates in shared AI workspaces. See what's been built, build on top of it, and keep everyone aligned — all in real time.
Access Every Major LLM — In One Place
Stop choosing between AI models. With Wonderchat Workspaces, your team can switch between the best large language models in seconds.
AI That Works the Way Your Team Does
Workspaces isn't just a chat tool, it's a platform for AI-powered work. Train chatbots on your own data and embed AI into your existing workflows.
Visibility Across Your Entire Team
See how AI is being used across your organization and continuously improve your team's workflows.
Complex Documentation at Scale
Ingest Any Format From Any Source
Connect your existing document repositories and Workspace indexes everything automatically. Handles PDF, CSV, PPT, webpages, HTML, JSON, Markdown, and MP4 across 20,000+ pages. Technical spec sheets, compliance manuals, policy directories — all become instantly searchable through one self service interface.
20,000+ page capacity
PDF, PPT, CSV, MP4
Auto-indexed on upload
Continuous Self Service Improvement
Surface Documentation Gaps from Real Questions
When employees flag an unhelpful answer, Workspace records the gap. Admins see exactly which questions your knowledge base fails to answer, turning support frustration into a prioritized documentation improvement backlog — so your self service help desk keeps getting smarter.
Thumbs-down gap tracking
Prioritized gap dashboard
Turns feedback into fixes
Without Workspaces
With Workspaces
Every team member uses different AI tools
One unified platform for the whole team
Knowledge and prompts get lost
Shared libraries everyone can access
No visibility into team AI usage
Full analytics and reporting
AI lives outside your workflow
AI embedded into how your team works