Self Service Knowledge Base Powered by AI

Wonderchat Workspace gives every employee instant, source-cited answers from your entire company knowledge base. One AI search interface across SharePoint, Google Drive, PDFs, and more.

Wonderchat Workspace dashboard with an HR Onboarding Agent answering questions from uploaded files

One Search Bar for All Company Knowledge

AI-Powered Self Service Search

Employees ask questions in natural language and get instant, source-cited answers from every connected knowledge source โ€” documents, SharePoint, Google Drive, PDFs, and websites. No more bouncing between tools or opening ten tabs to find one answer.

Natural language Q&A

Source-cited every answer

All knowledge in one place

Company-wide AI search answering a question about the Q4 marketing budget with cited sources
Wonderchat chat bubble icon
Company-wide AI search answering a question about the Q4 marketing budget with cited sources
Wonderchat chat bubble icon

AI-Powered Self Service Search

One Search Bar for All Company Knowledge

Employees ask questions in natural language and get instant, source-cited answers from every connected knowledge source โ€” documents, SharePoint, Google Drive, PDFs, and websites. No more bouncing between tools or opening ten tabs to find one answer.

Natural language Q&A

Source-cited every answer

All knowledge in one place

Company-wide AI search answering a question about the Q4 marketing budget with cited sources
Wonderchat chat bubble icon
Company-wide AI search answering a question about the Q4 marketing budget with cited sources
Wonderchat chat bubble icon

Purpose-Built Self Service Agents

Specialized AI Agents for Every Department

Deploy dedicated self-service agents for HR policies, IT troubleshooting, sales playbooks, onboarding, and procurement compliance. Each agent is trained on specific knowledge and shared company-wide with role-based access โ€” so employees always reach the right expert, instantly.

HR, IT, Sales agents

Role-based agent access

Shared company-wide

Company-wide AI search answering a question about the Q4 marketing budget with cited sources
Wonderchat chat bubble icon
Company-wide AI search answering a question about the Q4 marketing budget with cited sources
Wonderchat chat bubble icon

Multi-Format Knowledge Ingestion

Ingest Any Document Into Your Knowledge Base

Connect existing repositories and the AI indexes everything automatically. Supports PDF, CSV, PPT, HTML, JSON, Markdown, MP4, and webpages. Handles 20,000+ pages of complex documentation so employees can self-serve even the most technical answers.

20,000+ page capacity

PDF, PPT, CSV, MP4 support

Automatic indexing

Two colleagues at a desk next to an AI answer about the onboarding process and a badge reading 14 h saved with AI
Wonderchat chat bubble icon
Two colleagues at a desk next to an AI answer about the onboarding process and a badge reading 14 h saved with AI
Wonderchat chat bubble icon

Key Features

Built for Team Collaboration

Work alongside your teammates in shared AI workspaces. See what's been built, build on top of it, and keep everyone aligned โ€” all in real time.

Access Every Major LLM โ€” In One Place

Stop choosing between AI models. With Wonderchat Workspaces, your team can switch between the best large language models in seconds.

AI That Works the Way Your Team Does

Workspaces isn't just a chat tool, it's a platform for AI-powered work. Train chatbots on your own data and embed AI into your existing workflows.

Visibility Across Your Entire Team

See how AI is being used across your organization and continuously improve your team's workflows.

Key Features

Built for Team Collaboration

Work alongside your teammates in shared AI workspaces. See what's been built, build on top of it, and keep everyone aligned โ€” all in real time.

Access Every Major LLM โ€” In One Place

Stop choosing between AI models. With Wonderchat Workspaces, your team can switch between the best large language models in seconds.

AI That Works the Way Your Team Does

Workspaces isn't just a chat tool, it's a platform for AI-powered work. Train chatbots on your own data and embed AI into your existing workflows.

Visibility Across Your Entire Team

See how AI is being used across your organization and continuously improve your team's workflows.

Trust and Accuracy Built In

Every Answer Cites Its Source Document

Every self-service answer links back to the original policy, manual, or spec sheet so employees can verify what they find. Eliminates AI hallucination concerns and builds confidence that the knowledge base is trustworthy โ€” critical for compliance-sensitive environments.

Anti-hallucination by design

Traceable to original source

Audit-ready answers

Company-wide AI search answering a question about the Q4 marketing budget with cited sources
Wonderchat chat bubble icon

Continuous Knowledge Base Improvement

Surface What Your Knowledge Base Is Missing

When employees flag unhelpful answers, Workspace surfaces exactly where documentation is missing or outdated. Admins get a prioritized list of knowledge gaps so the self-service knowledge base keeps improving over time โ€” turning employee frustration into documentation action.

Thumbs-down gap tracking

Prioritized gap reports

Self-improving knowledge base

Wonderchat chat bubble icon
Add Corrections panel for editing the model answer to a customer question

"Femke, our wonderchat AI, now resolves 92% of inquiries, leaving only 8% for our human team. the result? Huge savings in manpower and costs, and the remaining support work is far more intersting."

Portrait of Hilco De Roo, founder of Jortt

Hilco De Roo

Founder of Jortt.nl

Who It's For

Two colleagues smiling at a laptop in an office

HR Teams

Build an internal AI policy bot your employees can actually ask questions to โ€” no more digging through handbooks or waiting on HR to reply.

Three colleagues reviewing a report and a laptop together

Procurement Teams

Give your team an AI that knows your vendors, contracts, and approval processes โ€” so every request moves faster.

Colleague pointing at a dashboard on a monitor while a teammate works at a laptop

IT & Service Management

Deploy an internal AI agent that handles tier-1 tickets, answers common IT questions, and routes issues โ€” before they hit your helpdesk.

Why Wonderchat Workspaces?

Why Wonderchat Workspaces?

Without Workspaces

With Workspaces

Every team member uses different AI tools

One unified platform for the whole team

Knowledge and prompts get lost

Shared libraries everyone can access

No visibility into team AI usage

Full analytics and reporting

AI lives outside your workflow

AI embedded into how your team works

FAQ

What types of documents can be added to the knowledge base?

Wonderchat Workspace supports PDF, CSV, PPT, HTML, JSON, Markdown, MP4, and webpages. It also natively syncs with SharePoint libraries and Google Drive folders, so documents update automatically when files change. The platform handles knowledge bases of 20,000+ pages, making it suitable for complex technical documentation, policy libraries, and large product catalogs.

How does Wonderchat Workspace handle sensitive or confidential information?

Workspace includes role-based access control at the folder and agent level. Admins can restrict specific knowledge bases โ€” HR policies, legal documents, financial information โ€” to authorized personnel only. Grade-based access controls allow visibility by seniority or department. For enterprise deployments, Workspace supports SSO, SAML, and SCIM for centralized identity management. The platform is SOC 2 and GDPR compliant, with an on-premises deployment option available for strict data sovereignty requirements.

How do I know if the knowledge base is working and what is missing?

Workspace includes a usage analytics dashboard showing top searched topics, agent performance, most active users, and chat sessions per week. When employees flag unhelpful answers with a thumbs-down, the system surfaces a prioritized list of knowledge gaps โ€” exactly where documentation is missing or outdated. This turns the self-service knowledge base into a continuously improving system rather than a static one.

What does Wonderchat Workspace cost and how do I get started?

Workspace offers a free plan for up to 5 members with 30 queries per member per month, 1,000 pages of knowledge, and 3 agents โ€” no credit card required. The Premium plan starts at $99/month for 5 members (with additional seats at $25/seat) and includes 300 queries per member, 10,000 pages, unlimited agents, and analytics. Enterprise plans are custom-priced and include unlimited everything, SSO/SAML/SCIM, audit logs, a dedicated customer success manager, and SLA commitments. You can start for free directly on the Wonderchat website.

FAQ

What types of documents can be added to the knowledge base?

Wonderchat Workspace supports PDF, CSV, PPT, HTML, JSON, Markdown, MP4, and webpages. It also natively syncs with SharePoint libraries and Google Drive folders, so documents update automatically when files change. The platform handles knowledge bases of 20,000+ pages, making it suitable for complex technical documentation, policy libraries, and large product catalogs.

How does Wonderchat Workspace handle sensitive or confidential information?

Workspace includes role-based access control at the folder and agent level. Admins can restrict specific knowledge bases โ€” HR policies, legal documents, financial information โ€” to authorized personnel only. Grade-based access controls allow visibility by seniority or department. For enterprise deployments, Workspace supports SSO, SAML, and SCIM for centralized identity management. The platform is SOC 2 and GDPR compliant, with an on-premises deployment option available for strict data sovereignty requirements.

How do I know if the knowledge base is working and what is missing?

Workspace includes a usage analytics dashboard showing top searched topics, agent performance, most active users, and chat sessions per week. When employees flag unhelpful answers with a thumbs-down, the system surfaces a prioritized list of knowledge gaps โ€” exactly where documentation is missing or outdated. This turns the self-service knowledge base into a continuously improving system rather than a static one.

What does Wonderchat Workspace cost and how do I get started?

Workspace offers a free plan for up to 5 members with 30 queries per member per month, 1,000 pages of knowledge, and 3 agents โ€” no credit card required. The Premium plan starts at $99/month for 5 members (with additional seats at $25/seat) and includes 300 queries per member, 10,000 pages, unlimited agents, and analytics. Enterprise plans are custom-priced and include unlimited everything, SSO/SAML/SCIM, audit logs, a dedicated customer success manager, and SLA commitments. You can start for free directly on the Wonderchat website.

Build Your Self Service Knowledge Base Free