Category
analytics
Setup
Dashboard, minutes
Channels
Web, WhatsApp, SMS, Slack, Teams
Data handling
SOC 2 Type II · GDPR
Keep a complete, organised record of every conversation with full chat logs and transcripts accessible at any time. Designed to support a wide range of operational needs — from compliance auditing and quality reviews to AI Agent training and seamless human handovers — this feature ensures your team always has the full context of every interaction at their fingertips. Eliminate information gaps, strengthen accountability across your support workflow, and use historical conversation data to continuously raise the standard of your customer experience.
What you control
Who can read full transcripts
What is searchable
Which conversations export
What sources show on each answer
See it answer your hardest question — from your own docs.
One agent for support and sales, trained on your content, ready in minutes.