Answer every buyer's question, before the cart empties.
Wonderchat answers product, shipping and returns questions straight from your store, pages and docs, citing the source in every reply. Built for teams that need answers shoppers can trust. Live in minutes.
No credit card required
1.74M
answers resolved all-time
~76%
resolution rate (last 30 days)
1,000+
businesses worldwide
40+
languages answered
Every unanswered question at checkout is a cart you just lost.
Slow answers lose applicants
Prospective students hesitate when they can’t quickly confirm tuition, deadlines or requirements — and go elsewhere.
The same questions flood staff
Admissions teams answer the same deadline, transfer and financial-aid questions across every cycle.
More than an ecommerce or Shopify chatbot. It's one agent that answers accurately from your own content and helps buyers check out faster.
Sizing, stock, shipping and returns, answered in real time from your store and policy pages, with the source cited every reply.
Wonderchat
AI Assistant
How can I help you today?
Jan 15, 9:13 PM
Where’s my refund?
Today
I found the answer in your refund policy and latest order details. You’re still inside the review window, so no ticket is needed — I’ll send the exact next step now.
Jan 15, 9:13 PM
Refund Policy.pdf
Billing Guide.pdf
Deflect "where is my order" and returns questions so your support team focuses on the customers who need a person.
Resolve buying doubts at the moment of decision, and route high-intent shoppers to your sales team.
Wonderchat
AI Assistant
How can I help you today?
Jan 15, 9:13 PM
Still need a human
Today
Got it — I’ll summarize the conversation, attach the customer details, and route a clean ticket to the support owner instead of creating duplicate back-and-forth.
Ticket summary
Customer context
Send to support
Jan 15, 9:13 PM
Connect sources
Add your pages, docs, PDFs and help desk so the agent answers from your official information.
Train & refine
Cover the real questions your team gets, and shape tone and handover rules.
Connect the knowledge your business already runs on
Your help desk feeds the answers; your CRM receives the leads. One agent connects both.
Helpdesk
helpdesk
Helpdesk
helpdesk
Helpdesk
helpdesk
Common questions
Don't see your question here? Book a demo and we'll walk you through how Wonderchat fits your team's workflow.
How much does it cost? What plan do I need?
How many message credits do I need per month?
What happens when I hit my credit/message limit?
Does it integrate with HubSpot / Zendesk / Salesforce / Microsoft Teams / SharePoint?
Can I connect it to my Helpdesk?
Can I train Wonderchat on my past tickets?
Can I use Wonderchat as an SMS AI Agent?
Is Wonderchat multilingual?
Can you support SSO / role-based access control?
Is Wonderchat SOC II Type 2 compliant?
Is Wonderchat HIPAA compliant?
See it answer your hardest question, straight from your own docs.
One agent for support and sales, trained on your content, ready in minutes.