Role Controls

Not everyone who touches your agent should be able to publish it. The person writing content, the person approving it, and the person who ships it are often different people - and giving them all the same access is how a wrong answer goes live by accident. Wonderchat gives you role-based permissions to keep those responsibilities separate.

Assign roles per agent, so each person gets exactly the access their job needs and nothing more: some can view and analyse, some can edit content and flows, some can publish changes to production. The people drafting answers can't accidentally push them live; the people reviewing can see everything without being able to break it. It's the difference between a tool one person owns and a platform a team can safely share.

This matters most as you scale - across a support team, a marketing team, or an agency running several clients - where uncontrolled access is a real risk to both accuracy and security. Permissions give you the audit trail and the guardrails a larger operation needs.

It works alongside SSO, which controls who can sign in at all, on a SOC 2 Type II certified, GDPR-compliant platform. Give your team the right access - no more, no less - and share the agent without sharing the risk.