Wonderchat Features
From quick setup to smart routing and customization, Wonderchat delivers real-world conversational support to elevate your customer experience.
Past Support Tickets
Turbo
Live Chat
Basic
Calendly
Starter
Microsoft Sharepoint
Turbo
Perplexity AI Models
Basic
Llama (Groq) Models
Basic
Deepseek Models (US hosted)
Starter
Gemini AI Models
Basic
Claude AI Models
Basic
OpenAI Models
Basic
Import/export of corrections & configs
Starter
High-volume message limits & advanced scaling
Enterprise
AI Phone and Voice Agent
Turbo
Adjustable Context Length
Starter
Out-of-scope / fallback detection
Starter
Multilingual chat responses
Turbo
Chat Widget Embed
Basic
Automatic corrections flagging
Basic
Confidence scoring for answers
Turbo
AI Search bar embed
Basic
Instant navigation to the right product, policy, or FAQ
Basic
Website Search Bar
Enterprise
Enterprise-grade accuracy and confidence scoring
Enterprise
Customize Your Chatbot’s Look
Starter
Flexible placement & layout options
Basic
CSS overrides for advanced styling
Enterprise
Advanced Workflows
Enterprise
Single Sign-On (SSO) & enterprise auth
Enterprise
Integration with Custom Databases
Enterprise
Access controls & role-based permissions
Basic
Sandbox / preview testing
Starter
Chat History retention across conversations
Starter
Top FAQ topic clustering
Turbo
SOC 2 & GDPR compliance
Starter
Shared dashboards & analytics
Starter
Website / domain crawling & indexing
Starter
PDF & document upload ingestion
Starter
Audio & video knowledge extraction
Enterprise
Private/authenticated site crawling
Enterprise
Custom Workflow Set-up
Enterprise
Scheduled sync & auto re-crawling
Enterprise
AI Search Embed
Basic
Suggested replies & prompts
Turbo
Custom persona, avatar & tone settings
Starter
Conversation reset / session timeout
Starter
Chat transcript export / sharing
Starter
Human handover
Turbo
Dedicated Workspace
Enterprise
Email fallback escalation
Basic
Helpdesk Ticket Escalation
Turbo
Lead capture & qualification forms
Turbo
AI defined workflows and tool calls
Enterprise
Zendesk & Freshdesk ticketing
Turbo
HubSpot & ActiveCampaign CRM
Basic
Zapier (5,000+ app connections)
Basic
Starter
Google Drive, Slack, Discord, Messenger
Starter
Shopify & e-commerce integrations
Basic
Chat logs & transcripts
Starter
Coverage gap analysis (missed questions)
Turbo
User demographics & traffic insights
Starter
Ratings & feedback collection
Turbo
Performance dashboards & reports
Turbo