Human Handover and Ticket Escalation
Let your customers escalate questions that Chatbots fail to answer to a real human. Receive an email ticket instantly when a user escalates a query.
Connect tickets to Zendesk
Your AI will handover ticket escalations direct into your ticketing helpdesk for a human to takeover.
Gather unique and key insights about chatbot performance. Receive chat reports monthly that teach you how to fill up gaps in your helpdesk or knowledge base.
Our flexible plans allow you to invite your team members into your subscription plan to help with managing reading through the conversations with your chatbots.
Supervise your AI to learn about the number of chats it receives daily.
Accurate and business-grade responses
Accurate and reliable answers substantiated with source links. Never let it stray from your knowledge base content.
Supervise your AI to learn about the number of chats it receives daily.
Josh Levitsky
Global Head of Professional Services & Training
Filewave
Wonderchat has been a valuable addition to my experience with FileWave's Knowledge Base. With its AI-powered natural language searching, it's easier than ever to find the information I need without getting lost in the complexities of the KB. What I also appreciate is its ability to highlight areas where information may be missing or where search results could use improvement.
Overall, wonderchat has positively enhanced my interactions with FileWave's Knowledge Base, and I'm grateful for the convenience and clarity it brings to my searches.
Bryce Conway
Founder and CEO
10xtravel
My name is Bryce Conway. I am the Founder & CEO of 10xTravel, a website that teaches people how to optimize their credit card and travel rewards. We have been using Wonderchat for only a couple of weeks now and I am already blown away at its capabilities and the many uses we have found for it. Wonderchat has been tremendously helpful at guiding our readers to relevant content, answering their questions, and more.
The Wonderchat team has been amazingly responsive and the product seems to get substantial improvements every few days. We love this product!
Paul Boag
UX and CRO Specialist
With 30 years of digital experience, I'm confident that AI chatbots like Wonderchat will revolutionize the way we interact online. Wonderchat stands out by addressing both user and organizational needs with passion and proactivity.
As a UX and CRO specialist, I cannot recommend Wonderchat enough for their innovative product, which is set to transform countless websites and deliver unparalleled user experiences.