AI Search bar embed

Instant navigation to the right product, policy, or FAQ

In-widget site search for frictionless user experience

Enterprise-grade accuracy and confidence scoring

Customize Your Chatbot’s Look

Flexible placement & layout options

CSS overrides for advanced styling

Advanced Workflows

Single Sign-On (SSO) & enterprise auth

Integration with Custom Databases

Access controls & role-based permissions

Sandbox / preview testing

AI Models

Adjustable Context Length

Out-of-scope / fallback detection

Multilingual chat responses

Chat History retention across conversations

Top FAQ topic clustering

SOC 2 & GDPR compliance

Automatic corrections flagging

Confidence scoring for answers

Shared dashboards & analytics

Website / domain crawling & indexing

PDF & document upload ingestion

Audio & video knowledge extraction

Private/authenticated site crawling

Custom Workflow Set-up

Scheduled sync & auto re-crawling

Chat Widget Embed

AI Search Embed

Suggested replies & prompts

Custom persona, avatar & tone settings

Conversation reset / session timeout

Chat transcript export / sharing

Design Customizations

Human handover / live chat takeover

Multi-user access & team roles

Email fallback escalation

Ticket auto-creation (helpdesk integration)

Lead capture & qualification forms

Conditional logic & branching workflows

Zendesk & Freshdesk ticketing

HubSpot & ActiveCampaign CRM

Zapier (5,000+ app connections)

WhatsApp Business & Twilio

Google Drive, Slack, Discord, Messenger

Shopify & e-commerce integrations

Chat logs & transcripts

Coverage gap analysis (missed questions)

User demographics & traffic insights

Ratings & feedback collection

Performance dashboards & reports