Your AI agents remember past interactions with users, even across separate chat sessions. This means customers don’t need to repeat themselves, and your support agents (human or AI) gain valuable continuity for smoother conversations.
Persistent memory — The chatbot recalls prior queries, preferences, and context across sessions.
Personalized experience — Customers get tailored responses that build on past interactions.
Efficiency boost — Reduces repetitive questions, shortens resolution time, and improves satisfaction.
Enterprise-ready — Retention can be configured to match your compliance, data governance, and privacy needs.
