Wonderchat Features
From quick setup to smart routing and customization, Wonderchat delivers real-world conversational support to elevate your customer experience.
Categories:
All Features
60
All Features
60
Chatbot Features
8
Chatbot Features
8
Knowledge Sources
5
Knowledge Sources
5
Conversation & UX
7
Conversation & UX
7
Workflow & Escalation
5
Workflow & Escalation
5
Integrations
6
Integrations
6
Analytics
6
Analytics
6
Collaboration
3
Collaboration
3
AI Search Bar
4
AI Search Bar
4
Security & Compliance
4
Security & Compliance
4
Customization & Styling
3
Customization & Styling
3
Onboarding & Setup
4
Onboarding & Setup
4
Accuracy
6
Accuracy
6
Wonderland Features /
Chatbot Features
AI Search bar embed
Basic
AI Search bar embed
Basic
AI Search bar embed
Basic
Instant navigation to the right product, policy, or FAQ
Starter
Instant navigation to the right product, policy, or FAQ
Starter
Instant navigation to the right product, policy, or FAQ
Starter
In-widget site search for frictionless user experience
Enterprise
In-widget site search for frictionless user experience
Enterprise
In-widget site search for frictionless user experience
Enterprise
Enterprise-grade accuracy and confidence scoring
Starter
Enterprise-grade accuracy and confidence scoring
Starter
Enterprise-grade accuracy and confidence scoring
Starter
Customize Your Chatbot’s Look
Starter
Customize Your Chatbot’s Look
Starter
Customize Your Chatbot’s Look
Starter
Flexible placement & layout options
Basic
Flexible placement & layout options
Basic
Flexible placement & layout options
Basic
CSS overrides for advanced styling
Enterprise
CSS overrides for advanced styling
Enterprise
CSS overrides for advanced styling
Enterprise
Advanced Workflows
Turbo
Advanced Workflows
Turbo
Advanced Workflows
Turbo
Single Sign-On (SSO) & enterprise auth
Enterprise
Single Sign-On (SSO) & enterprise auth
Enterprise
Single Sign-On (SSO) & enterprise auth
Enterprise
Integration with Custom Databases
Enterprise
Integration with Custom Databases
Enterprise
Integration with Custom Databases
Enterprise
Access controls & role-based permissions
Basic
Access controls & role-based permissions
Basic
Access controls & role-based permissions
Basic
Sandbox / preview testing
Starter
Sandbox / preview testing
Starter
Sandbox / preview testing
Starter
AI Models
Starter
AI Models
Starter
AI Models
Starter
Adjustable Context Length
Starter
Adjustable Context Length
Starter
Adjustable Context Length
Starter
Out-of-scope / fallback detection
Starter
Out-of-scope / fallback detection
Starter
Out-of-scope / fallback detection
Starter
Multilingual chat responses
Basic
Multilingual chat responses
Basic
Multilingual chat responses
Basic
Chat History retention across conversations
Starter
Chat History retention across conversations
Starter
Chat History retention across conversations
Starter
Top FAQ topic clustering
Turbo
Top FAQ topic clustering
Turbo
Top FAQ topic clustering
Turbo
SOC 2 & GDPR compliance
Starter
SOC 2 & GDPR compliance
Starter
SOC 2 & GDPR compliance
Starter
Automatic corrections flagging
Starter
Automatic corrections flagging
Starter
Automatic corrections flagging
Starter
Confidence scoring for answers
Starter
Confidence scoring for answers
Starter
Confidence scoring for answers
Starter
Shared dashboards & analytics
Starter
Shared dashboards & analytics
Starter
Shared dashboards & analytics
Starter
Website / domain crawling & indexing
Starter
Website / domain crawling & indexing
Starter
Website / domain crawling & indexing
Starter
PDF & document upload ingestion
Basic
PDF & document upload ingestion
Basic
PDF & document upload ingestion
Basic
Audio & video knowledge extraction
Starter
Audio & video knowledge extraction
Starter
Audio & video knowledge extraction
Starter
Private/authenticated site crawling
Starter
Private/authenticated site crawling
Starter
Private/authenticated site crawling
Starter
Custom Workflow Set-up
Starter
Custom Workflow Set-up
Starter
Custom Workflow Set-up
Starter
Scheduled sync & auto re-crawling
Starter
Scheduled sync & auto re-crawling
Starter
Scheduled sync & auto re-crawling
Starter
Chat Widget Embed
Basic
Chat Widget Embed
Basic
Chat Widget Embed
Basic
AI Search Embed
Basic
AI Search Embed
Basic
AI Search Embed
Basic
Suggested replies & prompts
Starter
Suggested replies & prompts
Starter
Suggested replies & prompts
Starter
Custom persona, avatar & tone settings
Starter
Custom persona, avatar & tone settings
Starter
Custom persona, avatar & tone settings
Starter
Conversation reset / session timeout
Starter
Conversation reset / session timeout
Starter
Conversation reset / session timeout
Starter
Chat transcript export / sharing
Starter
Chat transcript export / sharing
Starter
Chat transcript export / sharing
Starter
Design Customizations
Starter
Design Customizations
Starter
Design Customizations
Starter
Human handover / live chat takeover
Starter
Human handover / live chat takeover
Starter
Human handover / live chat takeover
Starter
Multi-user access & team roles
Starter
Multi-user access & team roles
Starter
Multi-user access & team roles
Starter
Email fallback escalation
Starter
Email fallback escalation
Starter
Email fallback escalation
Starter
Ticket auto-creation (helpdesk integration)
Starter
Ticket auto-creation (helpdesk integration)
Starter
Ticket auto-creation (helpdesk integration)
Starter
Lead capture & qualification forms
Starter
Lead capture & qualification forms
Starter
Lead capture & qualification forms
Starter
Conditional logic & branching workflows
Starter
Conditional logic & branching workflows
Starter
Conditional logic & branching workflows
Starter
Zendesk & Freshdesk ticketing
Starter
Zendesk & Freshdesk ticketing
Starter
Zendesk & Freshdesk ticketing
Starter
HubSpot & ActiveCampaign CRM
Starter
HubSpot & ActiveCampaign CRM
Starter
HubSpot & ActiveCampaign CRM
Starter
Zapier (5,000+ app connections)
Starter
Zapier (5,000+ app connections)
Starter
Zapier (5,000+ app connections)
Starter
WhatsApp Business & Twilio
Starter
WhatsApp Business & Twilio
Starter
WhatsApp Business & Twilio
Starter
Google Drive, Slack, Discord, Messenger
Starter
Google Drive, Slack, Discord, Messenger
Starter
Google Drive, Slack, Discord, Messenger
Starter
Shopify & e-commerce integrations
Starter
Shopify & e-commerce integrations
Starter
Shopify & e-commerce integrations
Starter
Chat logs & transcripts
Starter
Chat logs & transcripts
Starter
Chat logs & transcripts
Starter
Coverage gap analysis (missed questions)
Starter
Coverage gap analysis (missed questions)
Starter
Coverage gap analysis (missed questions)
Starter
User demographics & traffic insights
Starter
User demographics & traffic insights
Starter
User demographics & traffic insights
Starter
Ratings & feedback collection
Starter
Ratings & feedback collection
Starter
Ratings & feedback collection
Starter
Performance dashboards & reports
Starter
Performance dashboards & reports
Starter
Performance dashboards & reports
Starter
Chatbot Features
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited