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WhatsApp

Work seamlessly between Wonderchat and WhatsApp

Your help desk holds the answers, your CRM receives the leads, your docs sit in Drive, SharePoint and Notion. Wonderchat reads all of it and hands the result back to the tools your team already has open.

WhatsApp logo
Try the WhatsApp integration today.

Category

Messaging

Setup

Connect through Meta from your Wonderchat dashboard using a new phone number that has never been registered with WhatsApp or WhatsApp Business.

Direction

Two-way between WhatsApp and Wonderchat

Data handling

Message text and the sender's WhatsApp number are exchanged so the bot can reply. Conversations are stored in your Wonderchat chatlogs.

Connect Wonderchat to WhatsApp Business so your AI agent answers customer questions on WhatsApp, from the same content as your website chat. WhatsApp is included from Starter.

How it works:
  1. In your Wonderchat dashboard, open the chatbot and choose WhatsApp under its channels.

  2. Connect through Meta using a phone number that has never been registered with WhatsApp or WhatsApp Business.

  3. Send a test message to the number. The agent replies from your content, and every conversation is saved in your Wonderchat chatlogs.

When a question needs a person, the agent can share a human WhatsApp number with the customer.

Frequently asked question

What does the WhatsApp integration do?

Connect Wonderchat to WhatsApp Business so your chatbot answers customer support queries on WhatsApp.

Can I use my existing WhatsApp number?

Can a human agent take over a WhatsApp conversation?

See it answer your hardest question โ€” from your own docs.

One agent for support and sales, trained on your content, ready in minutes.