NPS Score Calculator
NPS Score Calculator for Fast, Accurate Net Promoter Results
Compute your Net Promoter Score quickly and correctly. Enter the number of Promoters, Passives, and Detractors from your survey, and the calculator returns your NPS with a clear breakdown.
1-minute set up
How Does the NPS Score Calculator Work?
1
Enter counts for Promoters (9–10), Passives (7–8), and Detractors (0–6). Add the total responses if you need a validation check.
2
Review segment percentages. The tool shows the share of each group and flags totals that do not add up or look inconsistent.
3
Get the NPS. The calculator subtracts the percent of Detractors from the percent of Promoters and shows the score from −100 to 100.
4
Copy and share. Export the score with the segment breakdown so you can paste it into slides, a memo, or your dashboard.
Wonderchat
Reduce the issues behind low NPS with WonderChat
Your NPS points to problems that real customers feel. Add Wonderchat to your site to answer common questions from your docs and policies in real time. Close content gaps, resolve confusion faster, and reduce the issues that turn users into Detractors
Integrations and performance insights
Plug Wonderchat into tools your team already uses. Connect via Zapier or n8n to pass conversations or events into your stack, and use official guides for platform embeds like Shopify. Monitor performance with analytics to see what users ask and how the bot performs so you can improve content and coverage over time.
Consistent answers from your approved knowledge
Wonderchat responds using your help center, policy pages, and release notes. That keeps answers accurate and aligned with what your team has reviewed. When customers ask about setup, limits, billing rules, or timelines, the bot points to the right sources and explains clear next steps.
Handover, lead capture, and simple workflows
When a conversation needs a person, enable human handover so the user is routed to your team. Capture leads inside the chat and create simple chat workflows to guide users through the next step.
Fast setup and easy embedding
You can get started in minutes and add the widget to your site without custom development. Wonderchat promotes a quick, five minute setup and provides step by step guides for embedding on common platforms like WordPress and Wix.
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