AI Chatbot for Access Requests and Permissions
Automate access provisioning and permission requests with conversational AI that guides employees through security protocols.
Trusted by businesses worldwide
Eliminate access request backlogs with intelligent automation
Access requests and permission management create significant operational friction in IT organizations. Employees wait days for system access while IT security teams drown in repetitive provisioning tickets, onboarding requests, and permission escalations. An AI chatbot for access requests transforms this bottleneck into an instant self-service experience that maintains security compliance. Wonderchat learns your access policies, security protocols, role-based permission matrices, and approval workflows from existing documentation. Upload IAM procedures, security handbooks, application access guides, and compliance requirements—the AI becomes your 24/7 access provisioning assistant. Employees receive immediate guidance on requesting permissions, understanding approval chains, checking access status, and troubleshooting authentication issues through natural conversations. The impact extends beyond speed. With conversation analytics, you identify the most requested permissions and streamline common workflows. Multi-step automation handles role-based access requests with conditional approval routing. Integration with helpdesk systems creates tickets automatically while preserving full context. The result: employees gain access faster, IT security maintains control, and compliance documentation happens automatically. Deploy across web, phone, and Slack with support for 100+ languages to serve global workforces.
Emily
AI Agent
Wonderbot
Welcome to Wonderchat! How can I help you today?
hey i’d like to upgrade to enterprise please
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Easy 5 minute set-up
How Wonderchat Works
Process Automation
Multi-Step Access Workflows
Guide employees through role-based access requests with conditional logic that routes to appropriate approvers based on permission levels.
Automated approval routing
Compliance validation checks
Integration with ticketing systems
Process Automation
Multi-Step Access Workflows
Guide employees through role-based access requests with conditional logic that routes to appropriate approvers based on permission levels.
Automated approval routing
Compliance validation checks
Integration with ticketing systems
Process Automation
Multi-Step Access Workflows
Guide employees through role-based access requests with conditional logic that routes to appropriate approvers based on permission levels.
Automated approval routing
Compliance validation checks
Integration with ticketing systems
Self-Service
Instant Permission Guidance
Deflect repetitive access questions by providing immediate answers about provisioning timelines and required approvals for different systems.
70% reduction in access tickets
24/7 availability
Common scenarios automated
Self-Service
Instant Permission Guidance
Deflect repetitive access questions by providing immediate answers about provisioning timelines and required approvals for different systems.
70% reduction in access tickets
24/7 availability
Common scenarios automated
Self-Service
Instant Permission Guidance
Deflect repetitive access questions by providing immediate answers about provisioning timelines and required approvals for different systems.
70% reduction in access tickets
24/7 availability
Common scenarios automated
Security
Enforce Access Policies
Built-in guardrails ensure the AI only provides information aligned with your security protocols and never grants unauthorized access.
SOC 2 certified platform
GDPR compliant operations
Policy-based response controls
Security
Enforce Access Policies
Built-in guardrails ensure the AI only provides information aligned with your security protocols and never grants unauthorized access.
SOC 2 certified platform
GDPR compliant operations
Policy-based response controls
Security
Enforce Access Policies
Built-in guardrails ensure the AI only provides information aligned with your security protocols and never grants unauthorized access.
SOC 2 certified platform
GDPR compliant operations
Policy-based response controls
5-minute set up with our native integration
Automate Access Requests in 5 Minutes
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Knowledge Base
Train on IAM Documentation
Upload security handbooks and role permission matrices to create an intelligent assistant that understands your specific access governance.
Support for policy documents
Auto-sync updated procedures
Private site crawling capability
Knowledge Base
Train on IAM Documentation
Upload security handbooks and role permission matrices to create an intelligent assistant that understands your specific access governance.
Support for policy documents
Auto-sync updated procedures
Private site crawling capability
Knowledge Base
Train on IAM Documentation
Upload security handbooks and role permission matrices to create an intelligent assistant that understands your specific access governance.
Support for policy documents
Auto-sync updated procedures
Private site crawling capability
Insights
Identify Access Bottlenecks
Analytics reveal which permissions generate the most requests and where approval workflows create delays for optimization opportunities.
Request volume by application
Average resolution times
Knowledge gap flagging
Insights
Identify Access Bottlenecks
Analytics reveal which permissions generate the most requests and where approval workflows create delays for optimization opportunities.
Request volume by application
Average resolution times
Knowledge gap flagging
Insights
Identify Access Bottlenecks
Analytics reveal which permissions generate the most requests and where approval workflows create delays for optimization opportunities.
Request volume by application
Average resolution times
Knowledge gap flagging
40+ Languages
Starts at $0.02/message
Available 24/7
Start Free Trial
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
FAQ
What types of access requests can the AI chatbot handle?
The chatbot answers questions about permission requirements for specific applications, explains approval workflows, provides provisioning timelines, guides employees through MFA setup, troubleshoots common authentication errors, and directs users to appropriate request forms. It does not grant access directly but streamlines the request process.
How does the chatbot maintain security compliance?
Wonderchat uses guardrails to ensure responses align strictly with your uploaded security policies. The AI never provides unauthorized access information or contradicts IAM protocols. All conversations are logged for audit purposes, and the platform is SOC 2 certified and GDPR compliant.
Can the chatbot integrate with our identity management system?
While Wonderchat doesn't directly provision access, it integrates with helpdesk platforms like Zendesk and Freshdesk to create tickets automatically. Through Zapier, you can connect to IAM systems for workflow triggers. The chatbot guides employees through request procedures that feed into your existing provisioning tools.
How quickly does the AI answer access request questions?
Instantly. Employees receive immediate responses about permission requirements, approval chains, and request status. This eliminates waiting for IT security teams to respond to basic inquiries, significantly reducing time-to-access for standard requests.
Does the chatbot support different permission levels across departments?
Yes. You can train Wonderchat on department-specific access matrices and role-based permission documentation. The AI understands nuanced access levels and provides tailored guidance based on the employee's role and requested system.
What happens when employees ask about restricted access?
The chatbot follows your security policies precisely. For restricted systems, it explains the elevated approval requirements and guides employees to the appropriate request channels. Complex cases escalate to IT security teams through integrated handoff with full conversation context.
FAQ
What types of access requests can the AI chatbot handle?
The chatbot answers questions about permission requirements for specific applications, explains approval workflows, provides provisioning timelines, guides employees through MFA setup, troubleshoots common authentication errors, and directs users to appropriate request forms. It does not grant access directly but streamlines the request process.
How does the chatbot maintain security compliance?
Wonderchat uses guardrails to ensure responses align strictly with your uploaded security policies. The AI never provides unauthorized access information or contradicts IAM protocols. All conversations are logged for audit purposes, and the platform is SOC 2 certified and GDPR compliant.
Can the chatbot integrate with our identity management system?
While Wonderchat doesn't directly provision access, it integrates with helpdesk platforms like Zendesk and Freshdesk to create tickets automatically. Through Zapier, you can connect to IAM systems for workflow triggers. The chatbot guides employees through request procedures that feed into your existing provisioning tools.
How quickly does the AI answer access request questions?
Instantly. Employees receive immediate responses about permission requirements, approval chains, and request status. This eliminates waiting for IT security teams to respond to basic inquiries, significantly reducing time-to-access for standard requests.
Does the chatbot support different permission levels across departments?
Yes. You can train Wonderchat on department-specific access matrices and role-based permission documentation. The AI understands nuanced access levels and provides tailored guidance based on the employee's role and requested system.
What happens when employees ask about restricted access?
The chatbot follows your security policies precisely. For restricted systems, it explains the elevated approval requirements and guides employees to the appropriate request channels. Complex cases escalate to IT security teams through integrated handoff with full conversation context.
FAQ
What types of access requests can the AI chatbot handle?
The chatbot answers questions about permission requirements for specific applications, explains approval workflows, provides provisioning timelines, guides employees through MFA setup, troubleshoots common authentication errors, and directs users to appropriate request forms. It does not grant access directly but streamlines the request process.
How does the chatbot maintain security compliance?
Wonderchat uses guardrails to ensure responses align strictly with your uploaded security policies. The AI never provides unauthorized access information or contradicts IAM protocols. All conversations are logged for audit purposes, and the platform is SOC 2 certified and GDPR compliant.
Can the chatbot integrate with our identity management system?
While Wonderchat doesn't directly provision access, it integrates with helpdesk platforms like Zendesk and Freshdesk to create tickets automatically. Through Zapier, you can connect to IAM systems for workflow triggers. The chatbot guides employees through request procedures that feed into your existing provisioning tools.
How quickly does the AI answer access request questions?
Instantly. Employees receive immediate responses about permission requirements, approval chains, and request status. This eliminates waiting for IT security teams to respond to basic inquiries, significantly reducing time-to-access for standard requests.
Does the chatbot support different permission levels across departments?
Yes. You can train Wonderchat on department-specific access matrices and role-based permission documentation. The AI understands nuanced access levels and provides tailored guidance based on the employee's role and requested system.
What happens when employees ask about restricted access?
The chatbot follows your security policies precisely. For restricted systems, it explains the elevated approval requirements and guides employees to the appropriate request channels. Complex cases escalate to IT security teams through integrated handoff with full conversation context.
40+ Languages
Starts at $0.02/message
Available 24/7
Start Free Trial
14-day free trial. No credit card required
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited