AI Chatbot for Ecommerce Stores

Automate product recommendations, order tracking, and cart recovery. Increase AOV by 15-30% with AI-powered customer service.

Trusted by businesses worldwide

Why Ecommerce Stores Need AI Chatbots

Ecommerce customers expect fast, personalized answers at every stage of their buying journey—day or night. From product questions and sizing guidance to shipping and returns, delays can quickly lead to abandoned carts and lost sales when support teams aren’t available. Wonderchat handles customer inquiries 24/7, delivering instant, accurate responses and personalized product recommendations that help shoppers buy with confidence. The AI chatbot assists visitors in real time, addresses objections, and automatically guides customers back to checkout to recover abandoned carts. Compatible with any ecommerce platform, Wonderchat requires no complex setup or custom development. The result is higher conversion rates, increased average order value, and a smoother shopping experience that turns more visitors into buyers.

Emily

AI Agent

Wonderbot

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Easy 5 minute set-up

How Wonderchat Works

Smart Shopping Assistant

AI Product Recommendations

AI analyzes customer questions and browsing behavior to suggest relevant products. Increases average order value by 15-30% by surfacing items customers didn't know existed.

Cross-sells based on customer intent

Works with any product catalog

Learns from purchase patterns

Smart Shopping Assistant

AI Product Recommendations

AI analyzes customer questions and browsing behavior to suggest relevant products. Increases average order value by 15-30% by surfacing items customers didn't know existed.

Cross-sells based on customer intent

Works with any product catalog

Learns from purchase patterns

Smart Shopping Assistant

AI Product Recommendations

AI analyzes customer questions and browsing behavior to suggest relevant products. Increases average order value by 15-30% by surfacing items customers didn't know existed.

Cross-sells based on customer intent

Works with any product catalog

Learns from purchase patterns

Instant Self-Service

Automated Order Tracking

Customers check order status, shipping updates, and delivery times without waiting for support. Deflects 40-60% of "Where is my order?" tickets automatically.

Real-time shipping updates

Integrates with Shopify, WooCommerce, BigCommerce

Reduces WISMO tickets by 60%

Instant Self-Service

Automated Order Tracking

Customers check order status, shipping updates, and delivery times without waiting for support. Deflects 40-60% of "Where is my order?" tickets automatically.

Real-time shipping updates

Integrates with Shopify, WooCommerce, BigCommerce

Reduces WISMO tickets by 60%

Instant Self-Service

Automated Order Tracking

Customers check order status, shipping updates, and delivery times without waiting for support. Deflects 40-60% of "Where is my order?" tickets automatically.

Real-time shipping updates

Integrates with Shopify, WooCommerce, BigCommerce

Reduces WISMO tickets by 60%

Revenue Recovery

Smart Cart Abandonment Recovery

AI detects hesitation and offers targeted help before checkout. Answers size questions, clarifies shipping costs, and applies discount codes—recovering 10-15% of abandoned carts.

Proactive purchase assistance

Automated discount suggestions

Recovers $5-15k/month for mid-size stores

Revenue Recovery

Smart Cart Abandonment Recovery

AI detects hesitation and offers targeted help before checkout. Answers size questions, clarifies shipping costs, and applies discount codes—recovering 10-15% of abandoned carts.

Proactive purchase assistance

Automated discount suggestions

Recovers $5-15k/month for mid-size stores

Revenue Recovery

Smart Cart Abandonment Recovery

AI detects hesitation and offers targeted help before checkout. Answers size questions, clarifies shipping costs, and applies discount codes—recovering 10-15% of abandoned carts.

Proactive purchase assistance

Automated discount suggestions

Recovers $5-15k/month for mid-size stores

5-minute set up with our native integration

Start Automating Ecommerce Support in 5 Minutes

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Global Selling

Sell Internationally in 100+ Languages

AI auto-detects customer language and responds naturally. No translation costs, no localization delays. Critical for expanding to European, Asian, and Latin American markets.

Auto-language detection

Native-quality responses in any language

Zero translation fees

Global Selling

Sell Internationally in 100+ Languages

AI auto-detects customer language and responds naturally. No translation costs, no localization delays. Critical for expanding to European, Asian, and Latin American markets.

Auto-language detection

Native-quality responses in any language

Zero translation fees

Global Selling

Sell Internationally in 100+ Languages

AI auto-detects customer language and responds naturally. No translation costs, no localization delays. Critical for expanding to European, Asian, and Latin American markets.

Auto-language detection

Native-quality responses in any language

Zero translation fees

Black Friday Ready

Handle 10x Traffic During Peak Season

Scale instantly during Black Friday, Cyber Monday, holiday rushes. No hiring seasonal support staff. AI handles unlimited concurrent conversations without slowdown.

Infinite scalability during sales

No performance degradation under load

Saved $30k in seasonal hiring costs (avg customer)

Black Friday Ready

Handle 10x Traffic During Peak Season

Scale instantly during Black Friday, Cyber Monday, holiday rushes. No hiring seasonal support staff. AI handles unlimited concurrent conversations without slowdown.

Infinite scalability during sales

No performance degradation under load

Saved $30k in seasonal hiring costs (avg customer)

Black Friday Ready

Handle 10x Traffic During Peak Season

Scale instantly during Black Friday, Cyber Monday, holiday rushes. No hiring seasonal support staff. AI handles unlimited concurrent conversations without slowdown.

Infinite scalability during sales

No performance degradation under load

Saved $30k in seasonal hiring costs (avg customer)

40+ Languages

Starts at $0.02/message

Available 24/7

Try Free (20 Messages)

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

How much does an AI chatbot cost for an ecommerce store?

Wonderchat starts at $25/month for 1,000 messages (suitable for stores with 100-300 daily visitors). Mid-size stores typically use the Turbo plan at $249/month for 15,000 messages. Enterprise stores get unlimited messages with custom pricing. Free plan available with 20 messages/month to test before committing.

Can the AI chatbot recommend products to customers?

Yes. Wonderchat AI analyzes customer questions and browsing context to suggest relevant products from your catalog. It cross-sells complementary items, upsells higher-value alternatives, and answers product comparison questions. Customers using product recommendations see 15-30% higher average order values.

Does it integrate with Shopify, WooCommerce, or BigCommerce?

Yes. Wonderchat integrates with all major ecommerce platforms via one-line embed code. For Shopify, there's a native app. For WooCommerce and BigCommerce, use the JavaScript snippet. Order tracking works via API connections to your platform's shipping data.

How does cart abandonment recovery work?

The AI detects when customers hesitate at checkout and proactively offers help. It answers shipping cost questions, clarifies return policies, suggests discount codes, and resolves size/fit concerns. This recovers 10-15% of abandoned carts on average, adding $5-15k monthly revenue for mid-size stores.

Can it handle order tracking and "Where is my order?" questions?

Yes. Connect your shipping provider (Shopify, ShipStation, AfterShip, etc.) and the AI automatically answers order status questions. Customers get real-time tracking updates without waiting for support. This deflects 40-60% of support tickets during peak season.

Will it work during Black Friday and high-traffic sales?

Yes. Wonderchat scales infinitely—it handles 10, 100, or 10,000 concurrent conversations without slowdown. No need to hire seasonal support staff. Customers use it during Black Friday/Cyber Monday rushes to avoid hiring $30k+ in temporary support agents.

FAQ

How much does an AI chatbot cost for an ecommerce store?

Wonderchat starts at $25/month for 1,000 messages (suitable for stores with 100-300 daily visitors). Mid-size stores typically use the Turbo plan at $249/month for 15,000 messages. Enterprise stores get unlimited messages with custom pricing. Free plan available with 20 messages/month to test before committing.

Can the AI chatbot recommend products to customers?

Yes. Wonderchat AI analyzes customer questions and browsing context to suggest relevant products from your catalog. It cross-sells complementary items, upsells higher-value alternatives, and answers product comparison questions. Customers using product recommendations see 15-30% higher average order values.

Does it integrate with Shopify, WooCommerce, or BigCommerce?

Yes. Wonderchat integrates with all major ecommerce platforms via one-line embed code. For Shopify, there's a native app. For WooCommerce and BigCommerce, use the JavaScript snippet. Order tracking works via API connections to your platform's shipping data.

How does cart abandonment recovery work?

The AI detects when customers hesitate at checkout and proactively offers help. It answers shipping cost questions, clarifies return policies, suggests discount codes, and resolves size/fit concerns. This recovers 10-15% of abandoned carts on average, adding $5-15k monthly revenue for mid-size stores.

Can it handle order tracking and "Where is my order?" questions?

Yes. Connect your shipping provider (Shopify, ShipStation, AfterShip, etc.) and the AI automatically answers order status questions. Customers get real-time tracking updates without waiting for support. This deflects 40-60% of support tickets during peak season.

Will it work during Black Friday and high-traffic sales?

Yes. Wonderchat scales infinitely—it handles 10, 100, or 10,000 concurrent conversations without slowdown. No need to hire seasonal support staff. Customers use it during Black Friday/Cyber Monday rushes to avoid hiring $30k+ in temporary support agents.

FAQ

How much does an AI chatbot cost for an ecommerce store?

Wonderchat starts at $25/month for 1,000 messages (suitable for stores with 100-300 daily visitors). Mid-size stores typically use the Turbo plan at $249/month for 15,000 messages. Enterprise stores get unlimited messages with custom pricing. Free plan available with 20 messages/month to test before committing.

Can the AI chatbot recommend products to customers?

Yes. Wonderchat AI analyzes customer questions and browsing context to suggest relevant products from your catalog. It cross-sells complementary items, upsells higher-value alternatives, and answers product comparison questions. Customers using product recommendations see 15-30% higher average order values.

Does it integrate with Shopify, WooCommerce, or BigCommerce?

Yes. Wonderchat integrates with all major ecommerce platforms via one-line embed code. For Shopify, there's a native app. For WooCommerce and BigCommerce, use the JavaScript snippet. Order tracking works via API connections to your platform's shipping data.

How does cart abandonment recovery work?

The AI detects when customers hesitate at checkout and proactively offers help. It answers shipping cost questions, clarifies return policies, suggests discount codes, and resolves size/fit concerns. This recovers 10-15% of abandoned carts on average, adding $5-15k monthly revenue for mid-size stores.

Can it handle order tracking and "Where is my order?" questions?

Yes. Connect your shipping provider (Shopify, ShipStation, AfterShip, etc.) and the AI automatically answers order status questions. Customers get real-time tracking updates without waiting for support. This deflects 40-60% of support tickets during peak season.

Will it work during Black Friday and high-traffic sales?

Yes. Wonderchat scales infinitely—it handles 10, 100, or 10,000 concurrent conversations without slowdown. No need to hire seasonal support staff. Customers use it during Black Friday/Cyber Monday rushes to avoid hiring $30k+ in temporary support agents.

40+ Languages

Starts at $0.02/message

Available 24/7

Try Free (20 Messages)

The platform to build AI agents that feel human

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