AI Chatbot for Clinic Intake Forms

Patients ask what to bring, which forms to fill in and how to prepare. Wonderchat answers from your intake documents, shows the source and hands over to your front desk. Start on the free plan.

Trusted by businesses worldwide

Why Small Clinics Add an Intake Agent

Intake paperwork creates the same calls and emails every week: which forms are needed, what to bring, whether to fast, what the insurance card requirement is. The answers are in your intake instructions and patient information pages, but front desk staff give them from memory, between patients. Wonderchat answers those questions from your own documents only, shows the source on every reply and shares the link to your intake form. If the answer is not in your content, it says so and hands the chat to your front desk with the full conversation. It gives no medical advice. Patients with urgent symptoms should be told on your intake page to call the clinic or emergency services. You also see which questions your documents could not answer, so you know which instruction to write next. Wonderchat is SOC 2 Type II, GDPR, EU-hosted in Frankfurt, HIPAA BAA available. The free plan refills 50 AI replies every month, no credit card.

Emily

AI Agent

Wonderbot

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Easy 5 minute set-up

How Wonderchat Works

Intake Questions

Answer Questions About Your Intake Forms

Patients ask which forms they need, where to find them and what information to have ready. Wonderchat answers from your intake instructions and shares your intake form link.

Which forms are needed

What information to have ready

Link to your intake form

Pre-Visit Questions

Answer What to Bring and How to Prepare

Fasting, medication instructions your clinicians have published, insurance card requirements and what to expect on the day all come from your own patient information pages.

What to bring to the visit

Preparation steps you publish

Insurance and payment information

Privacy and Security

Know the Security Facts Before Patients Chat

Wonderchat is SOC 2 Type II, GDPR, EU-hosted in Frankfurt, HIPAA BAA available. Ask for the BAA before health details enter a chat, and keep medical advice out of the agent's scope.

SOC 2 Type II and GDPR

EU-hosted in Frankfurt

HIPAA BAA available

5-minute set up with our native integration

Start for Free on Your Clinic's Intake Documents

1

Create your AI chatbot โ€“ Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies โ€“ Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules โ€“ AI handles what it can, and escalates what it canโ€™t.

4

Monitor & Optimise with Analytics โ€“ See where customers get stuck and fine-tune responses.

Your Content

Train on Your Own Intake Documents

Add your website, patient information pages, PDF and Office files or a Google Drive folder. Wonderchat answers only from what you add and shows the source on each reply.

Intake instructions by visit type

Preparation guides

Consent form explanations you publish

Front Desk Handoff

Hand Over to Staff With the Full Chat

When a patient asks something your documents do not cover, or needs a person, the chat goes to your front desk with the full conversation. Every plan includes a help desk and unified inbox.

Questions outside your documents

Patients who need a person

Full chat passed over

40+ Languages

Starts at $0.02/message

Available 24/7

Start for free

14-day free trial. No credit card required

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

How does the AI chatbot help with patient intake information?

Wonderchat answers patients' questions about intake in plain language, such as which forms they need and what information to have ready, using only your own documents. It shares the link to your intake form, so patients complete the form itself where you collect it.

Can the chatbot answer intake questions in languages other than English?

Yes. Wonderchat supports 40+ languages and replies in the language the patient writes in, even when your intake documents are in English. The source is shown on each reply, so your staff can check what was said.

How does the chatbot handle patient consent and privacy notices?

It can explain what your published consent forms and privacy notices say, quoting your own pages with the source shown, and points patients to the formal documents to sign. It does not replace your clinicians or give advice on what a patient should agree to.

What happens when a patient asks about symptoms or something urgent?

Wonderchat does not give medical advice. It answers only from your content, says when it cannot find the answer and hands the chat to your front desk with the full conversation. Add a clear line to your intake page telling patients with urgent symptoms to call the clinic or emergency services.

Does the chatbot write into a practice management system?

No. Wonderchat answers questions and shares your intake form link, and it does not take actions in other systems such as your EHR or scheduling tool. Collected form data stays in the tool where you already collect it.

How quickly can clinics put the intake chatbot live?

80% of Wonderchat agents that go live do so the same day. Add your intake instructions, preparation guides and patient information pages, set when chats go to your front desk, and share the chat on your website or patient information page. The free plan needs no credit card.

FAQ

How does the AI chatbot help with patient intake information?

Wonderchat answers patients' questions about intake in plain language, such as which forms they need and what information to have ready, using only your own documents. It shares the link to your intake form, so patients complete the form itself where you collect it.

Can the chatbot answer intake questions in languages other than English?

Yes. Wonderchat supports 40+ languages and replies in the language the patient writes in, even when your intake documents are in English. The source is shown on each reply, so your staff can check what was said.

How does the chatbot handle patient consent and privacy notices?

It can explain what your published consent forms and privacy notices say, quoting your own pages with the source shown, and points patients to the formal documents to sign. It does not replace your clinicians or give advice on what a patient should agree to.

What happens when a patient asks about symptoms or something urgent?

Wonderchat does not give medical advice. It answers only from your content, says when it cannot find the answer and hands the chat to your front desk with the full conversation. Add a clear line to your intake page telling patients with urgent symptoms to call the clinic or emergency services.

Does the chatbot write into a practice management system?

No. Wonderchat answers questions and shares your intake form link, and it does not take actions in other systems such as your EHR or scheduling tool. Collected form data stays in the tool where you already collect it.

How quickly can clinics put the intake chatbot live?

80% of Wonderchat agents that go live do so the same day. Add your intake instructions, preparation guides and patient information pages, set when chats go to your front desk, and share the chat on your website or patient information page. The free plan needs no credit card.

40+ Languages

Starts at $0.02/message

Available 24/7

Start for free

14-day free trial. No credit card required