AI Chatbot for Nonprofits
Donor, volunteer and program questions land in a shared inbox and in someone's head. Wonderchat answers them from your own pages and documents, shows the source on every reply, and hands over to a person with the full chat when it can't find the answer.
Trusted by businesses worldwide
Why Small Nonprofit Teams Put Their Docs to Work
Most small nonprofits already have the answers written down: donation pages, tax receipt policies, program guides, volunteer handbooks, annual reports. The same questions still reach your inbox every week, and the person who knows the answer is also running a program. Wonderchat answers only from the content you give it. Every reply shows the page or file it came from, so you can see what supporters are being told. When your content doesn't cover a question, the agent says so and passes the chat to your team with the whole conversation attached, so nobody repeats themselves. You also get a list of the questions your docs couldn't answer, which tells you what to write next. It works in 40+ languages, and 80% of Wonderchat agents that go live do so the same day. The free plan refills 50 AI replies every month with no credit card, so you can try it on your own site first.
Easy 5 minute set-up
How Wonderchat Works
Donor Questions
Answer Donation and Program Questions From Your Own Pages
Supporters ask about giving options, tax receipts, program details and impact reports. The agent answers from the pages you published, shows the source, and sends donors to your own donation page to give.
Source shown on every reply
Links to your donation page
Program details from your pages
Your Content
Trained Only on Your Mission and Programs
Point Wonderchat at your website, or upload PDFs and Office files like program guides, volunteer handbooks and annual reports. Google Drive works too. The agent answers from those and nothing else.
Website and help center
PDF and Office files
Google Drive
Handover to Staff
Hand Sensitive Questions to a Person
When a question needs personal attention, such as a sensitive conversation about a beneficiary, or the answer isn't in your content, Wonderchat hands the chat to your team with the full conversation. Your unified inbox and help desk are on every plan.
Full chat passed to your team
Says when it can't find an answer
Shared inbox for staff
5-minute set up with our native integration
Start for Free on Your Nonprofit's Own Docs
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Volunteers and Events
Point Volunteers and Donors to the Right Next Step
The agent answers questions about volunteer roles, orientation and upcoming events from your content, then shares the sign-up, event or booking link you choose, such as your Calendly page for orientation sessions.
Volunteer role questions
Shares your booking link
Event and sign-up links
What Your Docs Miss
See Which Questions Your Content Couldn't Answer
Wonderchat lists the questions it couldn't answer from your docs. For a nonprofit, that shows which programs confuse people, what volunteers keep asking about and where the donation page leaves gaps, so you know what to write next.
Unanswered questions list
Topics supporters ask about
Gaps in your content
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required