AI Chatbot for Therapy Practices

Administrative tasks draining your energy between sessions? Wonderchat automates up to 70% of routine practice inquiries—appointment scheduling, insurance questions, intake forms—with AI trained on your practice policies, freeing you to focus on therapeutic work.

Trusted by businesses worldwide

Why Therapists Choose AI Over Traditional Practice Management

Solo and small therapy practices often spend a significant amount of time on administrative work instead of patient care. Phone tag for appointment scheduling, answering insurance coverage questions, and managing intake paperwork can quickly overwhelm small teams and reduce the time available for sessions. Wonderchat’s AI-powered chatbot helps streamline these everyday tasks by handling routine inquiries, scheduling requests, and basic intake questions automatically. Prospective and existing clients get timely responses without waiting for callbacks, while therapists avoid constant interruptions during sessions. By reducing administrative burden, Wonderchat allows therapy practices to stay responsive, protect their time, and focus more energy on delivering quality care and supporting client well-being.

Emily

AI Agent

Wonderbot

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Easy 5 minute set-up

How Wonderchat Works

Automate Practice Administration

Handle Scheduling & Insurance Questions 24/7

Automatically respond to questions about appointment availability, session fees, insurance panels, cancellation policies, and intake procedures with consistent, professional answers.

24/7 appointment info

Insurance coverage

Reduce phone tag

Automate Practice Administration

Handle Scheduling & Insurance Questions 24/7

Automatically respond to questions about appointment availability, session fees, insurance panels, cancellation policies, and intake procedures with consistent, professional answers.

24/7 appointment info

Insurance coverage

Reduce phone tag

Automate Practice Administration

Handle Scheduling & Insurance Questions 24/7

Automatically respond to questions about appointment availability, session fees, insurance panels, cancellation policies, and intake procedures with consistent, professional answers.

24/7 appointment info

Insurance coverage

Reduce phone tag

Train on Practice Policies

AI Trained on Your Therapeutic Approach

Upload your practice policies, intake forms, insurance information, and specialization details to create an AI that knows your rates, availability, treatment modalities, and client onboarding process.

Upload practice docs

Index practice pages

Sync policy updates

Train on Practice Policies

AI Trained on Your Therapeutic Approach

Upload your practice policies, intake forms, insurance information, and specialization details to create an AI that knows your rates, availability, treatment modalities, and client onboarding process.

Upload practice docs

Index practice pages

Sync policy updates

Train on Practice Policies

AI Trained on Your Therapeutic Approach

Upload your practice policies, intake forms, insurance information, and specialization details to create an AI that knows your rates, availability, treatment modalities, and client onboarding process.

Upload practice docs

Index practice pages

Sync policy updates

Crisis & Escalation Protocols

Smart Routing for Urgent Situations

When conversations indicate crisis or require clinical judgment, Wonderchat routes to your crisis protocols or directly to you, with full context preserved and appropriate escalation.

Crisis detection

Context-aware routing

Emergency protocols

Crisis & Escalation Protocols

Smart Routing for Urgent Situations

When conversations indicate crisis or require clinical judgment, Wonderchat routes to your crisis protocols or directly to you, with full context preserved and appropriate escalation.

Crisis detection

Context-aware routing

Emergency protocols

Crisis & Escalation Protocols

Smart Routing for Urgent Situations

When conversations indicate crisis or require clinical judgment, Wonderchat routes to your crisis protocols or directly to you, with full context preserved and appropriate escalation.

Crisis detection

Context-aware routing

Emergency protocols

5-minute set up with our native integration

Deploy Your Therapy Practice's AI Chatbot in Minutes

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Streamline Client Intake

Qualify Clients & Schedule Consultations

Automatically assess fit based on your specializations, collect intake information, verify insurance eligibility, and schedule initial consultation calls with qualified prospective clients.

Specialty matching

Calendly scheduling

Intake automation

Streamline Client Intake

Qualify Clients & Schedule Consultations

Automatically assess fit based on your specializations, collect intake information, verify insurance eligibility, and schedule initial consultation calls with qualified prospective clients.

Specialty matching

Calendly scheduling

Intake automation

Streamline Client Intake

Qualify Clients & Schedule Consultations

Automatically assess fit based on your specializations, collect intake information, verify insurance eligibility, and schedule initial consultation calls with qualified prospective clients.

Specialty matching

Calendly scheduling

Intake automation

Practice Insights

Understand Common Client Questions

Identify trending mental health topics, common barriers to booking (insurance, cost, availability), and intake friction points to optimize your practice operations.

Topic trends

Booking barriers

Intake optimization

Practice Insights

Understand Common Client Questions

Identify trending mental health topics, common barriers to booking (insurance, cost, availability), and intake friction points to optimize your practice operations.

Topic trends

Booking barriers

Intake optimization

Practice Insights

Understand Common Client Questions

Identify trending mental health topics, common barriers to booking (insurance, cost, availability), and intake friction points to optimize your practice operations.

Topic trends

Booking barriers

Intake optimization

40+ Languages

Starts at $0.02/message

Available 24/7

Start Automating Practice Admin

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

How does Wonderchat help therapy practices automate admin work?

Wonderchat uses AI trained on your practice policies, insurance panels, and intake procedures to automatically answer routine questions about scheduling, fees, insurance coverage, and client onboarding 24/7. This eliminates phone tag and administrative interruptions between sessions. Urgent or crisis situations are immediately escalated to appropriate protocols.

Is AI chatbot support appropriate for mental health practices?

Absolutely, when used for administrative tasks rather than clinical work. Wonderchat handles practice logistics (scheduling, insurance, fees), not therapy itself. The AI is trained to recognize crisis language and escalate appropriately, ensuring client safety while automating routine administrative burden.

How does the chatbot handle crisis situations?

Wonderchat can be configured to detect crisis-related language and immediately provide emergency resources (988 Suicide & Crisis Lifeline, crisis text lines) while alerting you or your on-call system. The AI never attempts to provide therapeutic intervention—it routes appropriately while ensuring immediate access to help.

Can the chatbot handle HIPAA-compliant communications?

Wonderchat is GDPR compliant and SOC 2 Type II certified (Enterprise plan). For HIPAA compliance, use the chatbot for pre-client administrative inquiries (scheduling, insurance verification) before Protected Health Information is created. Once someone becomes a client, route secure communications through your HIPAA-compliant systems.

Can it integrate with EHR or practice management software?

Wonderchat integrates with Calendly for scheduling and popular CRMs for lead management. On Turbo and Enterprise plans, you can connect to 5,000+ apps via Zapier/n8n, enabling custom integrations with many practice management and EHR systems through their APIs.

How quickly can a therapist deploy an AI chatbot?

You can deploy in under 5 minutes using our no-code platform. Simply upload your practice policies, fee schedules, insurance panel lists, or crawl your practice website to train the AI. The chatbot can be customized to match your brand and embedded immediately on your website or linked in your email signature.

FAQ

How does Wonderchat help therapy practices automate admin work?

Wonderchat uses AI trained on your practice policies, insurance panels, and intake procedures to automatically answer routine questions about scheduling, fees, insurance coverage, and client onboarding 24/7. This eliminates phone tag and administrative interruptions between sessions. Urgent or crisis situations are immediately escalated to appropriate protocols.

Is AI chatbot support appropriate for mental health practices?

Absolutely, when used for administrative tasks rather than clinical work. Wonderchat handles practice logistics (scheduling, insurance, fees), not therapy itself. The AI is trained to recognize crisis language and escalate appropriately, ensuring client safety while automating routine administrative burden.

How does the chatbot handle crisis situations?

Wonderchat can be configured to detect crisis-related language and immediately provide emergency resources (988 Suicide & Crisis Lifeline, crisis text lines) while alerting you or your on-call system. The AI never attempts to provide therapeutic intervention—it routes appropriately while ensuring immediate access to help.

Can the chatbot handle HIPAA-compliant communications?

Wonderchat is GDPR compliant and SOC 2 Type II certified (Enterprise plan). For HIPAA compliance, use the chatbot for pre-client administrative inquiries (scheduling, insurance verification) before Protected Health Information is created. Once someone becomes a client, route secure communications through your HIPAA-compliant systems.

Can it integrate with EHR or practice management software?

Wonderchat integrates with Calendly for scheduling and popular CRMs for lead management. On Turbo and Enterprise plans, you can connect to 5,000+ apps via Zapier/n8n, enabling custom integrations with many practice management and EHR systems through their APIs.

How quickly can a therapist deploy an AI chatbot?

You can deploy in under 5 minutes using our no-code platform. Simply upload your practice policies, fee schedules, insurance panel lists, or crawl your practice website to train the AI. The chatbot can be customized to match your brand and embedded immediately on your website or linked in your email signature.

FAQ

How does Wonderchat help therapy practices automate admin work?

Wonderchat uses AI trained on your practice policies, insurance panels, and intake procedures to automatically answer routine questions about scheduling, fees, insurance coverage, and client onboarding 24/7. This eliminates phone tag and administrative interruptions between sessions. Urgent or crisis situations are immediately escalated to appropriate protocols.

Is AI chatbot support appropriate for mental health practices?

Absolutely, when used for administrative tasks rather than clinical work. Wonderchat handles practice logistics (scheduling, insurance, fees), not therapy itself. The AI is trained to recognize crisis language and escalate appropriately, ensuring client safety while automating routine administrative burden.

How does the chatbot handle crisis situations?

Wonderchat can be configured to detect crisis-related language and immediately provide emergency resources (988 Suicide & Crisis Lifeline, crisis text lines) while alerting you or your on-call system. The AI never attempts to provide therapeutic intervention—it routes appropriately while ensuring immediate access to help.

Can the chatbot handle HIPAA-compliant communications?

Wonderchat is GDPR compliant and SOC 2 Type II certified (Enterprise plan). For HIPAA compliance, use the chatbot for pre-client administrative inquiries (scheduling, insurance verification) before Protected Health Information is created. Once someone becomes a client, route secure communications through your HIPAA-compliant systems.

Can it integrate with EHR or practice management software?

Wonderchat integrates with Calendly for scheduling and popular CRMs for lead management. On Turbo and Enterprise plans, you can connect to 5,000+ apps via Zapier/n8n, enabling custom integrations with many practice management and EHR systems through their APIs.

How quickly can a therapist deploy an AI chatbot?

You can deploy in under 5 minutes using our no-code platform. Simply upload your practice policies, fee schedules, insurance panel lists, or crawl your practice website to train the AI. The chatbot can be customized to match your brand and embedded immediately on your website or linked in your email signature.

40+ Languages

Starts at $0.02/message

Available 24/7

Start Automating Practice Admin

The platform to build AI agents that feel human

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