AI Chatbot for Transportation Companies
Passengers ask the same route, fare and luggage questions all day, and the answers already sit in your timetables and policy pages. Wonderchat answers from those documents, shows the source and hands over to your team with the full chat. Start on the free plan.
Trusted by businesses worldwide
Why Small Transport Teams Add an AI Customer Service Agent
Bus lines, ferry operators, shuttle services and regional rail teams answer the same questions again and again: routes, schedule times, fares, luggage rules, accessibility and what to do when service is disrupted. The answers exist in timetables, fare tables and policy pages, but they get delivered from a shared inbox, a phone and someone's head. Wonderchat answers only from your own content, shows the source on every reply and says so when your documents do not cover the question. You see which questions it could not answer, so you know which page to write or update next. Then it hands over to a person with the full conversation. The free plan refills 50 AI replies every month, with no credit card.
Easy 5 minute set-up
How Wonderchat Works
Routes and Fares
Answer Route and Schedule Questions
Passengers get answers on routes, schedules, fares, transfer points, luggage rules and station facilities, taken from the timetables and policy pages you add.
Route information
Schedule times
Fare rules
Booking Questions
Point Passengers to Your Booking Page
Wonderchat explains how booking, seat selection, changes and refunds work from your policies, then shares your booking link. It does not book tickets or issue refunds itself.
Booking steps explained
Changes and cancellations
Refund policy answers
Your Content
Train on Timetables and Policies
Add your website and help center, PDF timetables, fare tables, Office files or a Google Drive folder. Wonderchat answers only from what you add, and shows the source.
Timetables and routes
Fare tables
Service policies
5-minute set up with our native integration
Start for Free on Your Own Timetables and Policies
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Service Disruptions
Keep Delay Answers Current
Publish a disruption notice and the agent answers from it, with the source shown. If a question is not covered yet, it says so and hands the chat to your team.
Disruption notices
Delay policy answers
Alternatives you list
Human Handoff
Hand Complex Cases to Your Team
Complaints, accessibility needs and lost items go to a person with the full conversation, so passengers do not repeat themselves. Every plan includes a help desk and unified inbox.
Full chat passed over
Complaints reach a person
Unanswered questions listed
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required