AI Chatbot for Healthcare Practices

Automate appointment booking, patient FAQs, and symptom pre-screening. HIPAA-compliant, reduce front desk workload by 60%.

Trusted by businesses worldwide

Streamline Healthcare Operations with AI

Healthcare teams handle a constant flow of patient questions—ranging from appointment availability and preparation instructions to insurance coverage and billing details. Managing these routine inquiries manually places added strain on front-desk and administrative staff, pulling time and attention away from what matters most: patient care. Wonderchat’s AI-powered chatbot handles routine patient questions, appointment scheduling, and insurance inquiries instantly and around the clock. Patients get timely, accurate answers without long hold times, while staff are relieved from repetitive administrative work. The result is smoother operations, faster response times, and a better overall patient experience. By automating everyday interactions, Wonderchat allows healthcare teams to stay responsive and efficient—so clinicians and staff can focus on delivering high-quality, compassionate care.

Emily

AI Agent

Wonderbot

Welcome to Wonderchat! How can I help you today?

hey i’d like to upgrade to enterprise please

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Easy 5 minute set-up

How Wonderchat Works

24/7 Scheduling

Automated Appointment Booking

Patients book appointments 24/7 without calling during business hours. AI syncs with your EHR/practice management software (Epic, Athenaehealth, DrChrono) and offers available slots. Reduces phone volume by 40-60%.

Syncs with Epic, Athenaehealth, DrChrono

Patients book anytime, even after hours

Reduces phone calls by 40-60%

24/7 Scheduling

Automated Appointment Booking

Patients book appointments 24/7 without calling during business hours. AI syncs with your EHR/practice management software (Epic, Athenaehealth, DrChrono) and offers available slots. Reduces phone volume by 40-60%.

Syncs with Epic, Athenaehealth, DrChrono

Patients book anytime, even after hours

Reduces phone calls by 40-60%

24/7 Scheduling

Automated Appointment Booking

Patients book appointments 24/7 without calling during business hours. AI syncs with your EHR/practice management software (Epic, Athenaehealth, DrChrono) and offers available slots. Reduces phone volume by 40-60%.

Syncs with Epic, Athenaehealth, DrChrono

Patients book anytime, even after hours

Reduces phone calls by 40-60%

Instant Answers

Answer Patient Questions Automatically

Handles routine questions: office hours, accepted insurance, parking, new patient forms, referral requirements, prescription refill process. Deflects 50-70% of routine front desk inquiries, freeing staff for complex patient needs.

Answers hours, insurance, forms, parking

Deflects 50-70% of routine calls

Staff focuses on urgent patient needs

Instant Answers

Answer Patient Questions Automatically

Handles routine questions: office hours, accepted insurance, parking, new patient forms, referral requirements, prescription refill process. Deflects 50-70% of routine front desk inquiries, freeing staff for complex patient needs.

Answers hours, insurance, forms, parking

Deflects 50-70% of routine calls

Staff focuses on urgent patient needs

Instant Answers

Answer Patient Questions Automatically

Handles routine questions: office hours, accepted insurance, parking, new patient forms, referral requirements, prescription refill process. Deflects 50-70% of routine front desk inquiries, freeing staff for complex patient needs.

Answers hours, insurance, forms, parking

Deflects 50-70% of routine calls

Staff focuses on urgent patient needs

Clinical Triage

Symptom Pre-Screening & Triage

AI asks preliminary symptom questions before appointments. Flags urgent cases for immediate attention, categorizes routine visits. Helps providers prepare for appointments and prioritize

Pre-screens symptoms before visit

Flags urgent cases for priority

Compliant triage, not diagnosis

Clinical Triage

Symptom Pre-Screening & Triage

AI asks preliminary symptom questions before appointments. Flags urgent cases for immediate attention, categorizes routine visits. Helps providers prepare for appointments and prioritize

Pre-screens symptoms before visit

Flags urgent cases for priority

Compliant triage, not diagnosis

Clinical Triage

Symptom Pre-Screening & Triage

AI asks preliminary symptom questions before appointments. Flags urgent cases for immediate attention, categorizes routine visits. Helps providers prepare for appointments and prioritize

Pre-screens symptoms before visit

Flags urgent cases for priority

Compliant triage, not diagnosis

5-minute set up with our native integration

Reduce Front Desk Workload by 60% in Minutes

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Security & Privacy

HIPAA-Compliant & SOC 2 Certified

Data encrypted at rest and in transit. SOC 2 Type II certified. Business Associate Agreement (BAA) available for Enterprise customers. No PHI stored unless explicitly configured. Meets HIPAA technical safeguards for healthcare providers.

SOC 2 Type II certified

BAA available for Enterprise

Encrypted data, HIPAA safeguards

Security & Privacy

HIPAA-Compliant & SOC 2 Certified

Data encrypted at rest and in transit. SOC 2 Type II certified. Business Associate Agreement (BAA) available for Enterprise customers. No PHI stored unless explicitly configured. Meets HIPAA technical safeguards for healthcare providers.

SOC 2 Type II certified

BAA available for Enterprise

Encrypted data, HIPAA safeguards

Security & Privacy

HIPAA-Compliant & SOC 2 Certified

Data encrypted at rest and in transit. SOC 2 Type II certified. Business Associate Agreement (BAA) available for Enterprise customers. No PHI stored unless explicitly configured. Meets HIPAA technical safeguards for healthcare providers.

SOC 2 Type II certified

BAA available for Enterprise

Encrypted data, HIPAA safeguards

Language Access

Serve Patients in 100+ Languages

Critical for community health centers and practices in diverse areas. Auto-detects patient language and responds naturally.

Auto-translates for 100+ languages

No translator costs

Improves health equity and access

Language Access

Serve Patients in 100+ Languages

Critical for community health centers and practices in diverse areas. Auto-detects patient language and responds naturally.

Auto-translates for 100+ languages

No translator costs

Improves health equity and access

Language Access

Serve Patients in 100+ Languages

Critical for community health centers and practices in diverse areas. Auto-detects patient language and responds naturally.

Auto-translates for 100+ languages

No translator costs

Improves health equity and access

40+ Languages

Starts at $0.02/message

Available 24/7

Try Free (20 Messages)

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

Is the AI chatbot HIPAA-compliant for healthcare practices?

Yes. Wonderchat is SOC 2 Type II certified with encryption at rest and in transit. Enterprise customers receive a Business Associate Agreement (BAA) for HIPAA compliance. The AI does not store Protected Health Information (PHI) unless explicitly configured. Meets HIPAA technical safeguards for healthcare providers.

Can patients book appointments through the AI chatbot?

Yes. Connect your EHR or practice management system (Epic, Athenaealth, DrChrono, SimplePractice) and the AI offers available appointment slots. Patients book 24/7 without calling during business hours. This reduces front desk phone volume by 40-60%.

What types of patient questions can it answer?

The AI handles routine questions: office hours, location, parking, accepted insurance plans, new patient forms, referral requirements, prescription refill process, telehealth options, and COVID-19 policies. It deflects 50-70% of routine front desk inquiries, freeing staff for urgent patient needs.

Can it do symptom screening or medical triage?

Yes, for pre-screening only—not diagnosis. The AI asks preliminary symptom questions before appointments, flags urgent cases for immediate attention, and categorizes routine visits. This helps providers prepare and prioritize urgent patients. It does NOT provide medical advice or diagnoses—it routes patients to the appropriate care level.

How much does it cost for a medical practice?

Starter plan is $29/month for small practices (1,000 messages). Most medical practices use Basic ($99/month) or Turbo ($299/month) for higher volume. Enterprise includes BAA for HIPAA compliance and unlimited messages. Free plan (20 messages/month) available to test before committing.

Does it support multiple languages for diverse patient populations?

Yes. The AI automatically detects and responds in 100+ languages—critical for community health centers and practices in diverse areas. This eliminates translation service costs ($50-150/hour) and ensures equitable access to care information. Works for Spanish, Mandarin, Vietnamese, Arabic, and 90+ other languages.

FAQ

Is the AI chatbot HIPAA-compliant for healthcare practices?

Yes. Wonderchat is SOC 2 Type II certified with encryption at rest and in transit. Enterprise customers receive a Business Associate Agreement (BAA) for HIPAA compliance. The AI does not store Protected Health Information (PHI) unless explicitly configured. Meets HIPAA technical safeguards for healthcare providers.

Can patients book appointments through the AI chatbot?

Yes. Connect your EHR or practice management system (Epic, Athenaealth, DrChrono, SimplePractice) and the AI offers available appointment slots. Patients book 24/7 without calling during business hours. This reduces front desk phone volume by 40-60%.

What types of patient questions can it answer?

The AI handles routine questions: office hours, location, parking, accepted insurance plans, new patient forms, referral requirements, prescription refill process, telehealth options, and COVID-19 policies. It deflects 50-70% of routine front desk inquiries, freeing staff for urgent patient needs.

Can it do symptom screening or medical triage?

Yes, for pre-screening only—not diagnosis. The AI asks preliminary symptom questions before appointments, flags urgent cases for immediate attention, and categorizes routine visits. This helps providers prepare and prioritize urgent patients. It does NOT provide medical advice or diagnoses—it routes patients to the appropriate care level.

How much does it cost for a medical practice?

Starter plan is $29/month for small practices (1,000 messages). Most medical practices use Basic ($99/month) or Turbo ($299/month) for higher volume. Enterprise includes BAA for HIPAA compliance and unlimited messages. Free plan (20 messages/month) available to test before committing.

Does it support multiple languages for diverse patient populations?

Yes. The AI automatically detects and responds in 100+ languages—critical for community health centers and practices in diverse areas. This eliminates translation service costs ($50-150/hour) and ensures equitable access to care information. Works for Spanish, Mandarin, Vietnamese, Arabic, and 90+ other languages.

FAQ

Is the AI chatbot HIPAA-compliant for healthcare practices?

Yes. Wonderchat is SOC 2 Type II certified with encryption at rest and in transit. Enterprise customers receive a Business Associate Agreement (BAA) for HIPAA compliance. The AI does not store Protected Health Information (PHI) unless explicitly configured. Meets HIPAA technical safeguards for healthcare providers.

Can patients book appointments through the AI chatbot?

Yes. Connect your EHR or practice management system (Epic, Athenaealth, DrChrono, SimplePractice) and the AI offers available appointment slots. Patients book 24/7 without calling during business hours. This reduces front desk phone volume by 40-60%.

What types of patient questions can it answer?

The AI handles routine questions: office hours, location, parking, accepted insurance plans, new patient forms, referral requirements, prescription refill process, telehealth options, and COVID-19 policies. It deflects 50-70% of routine front desk inquiries, freeing staff for urgent patient needs.

Can it do symptom screening or medical triage?

Yes, for pre-screening only—not diagnosis. The AI asks preliminary symptom questions before appointments, flags urgent cases for immediate attention, and categorizes routine visits. This helps providers prepare and prioritize urgent patients. It does NOT provide medical advice or diagnoses—it routes patients to the appropriate care level.

How much does it cost for a medical practice?

Starter plan is $29/month for small practices (1,000 messages). Most medical practices use Basic ($99/month) or Turbo ($299/month) for higher volume. Enterprise includes BAA for HIPAA compliance and unlimited messages. Free plan (20 messages/month) available to test before committing.

Does it support multiple languages for diverse patient populations?

Yes. The AI automatically detects and responds in 100+ languages—critical for community health centers and practices in diverse areas. This eliminates translation service costs ($50-150/hour) and ensures equitable access to care information. Works for Spanish, Mandarin, Vietnamese, Arabic, and 90+ other languages.

40+ Languages

Starts at $0.02/message

Available 24/7

Try Free (20 Messages)

The platform to build AI agents that feel human

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