AI Chatbot for IT Asset Management
Staff keep asking who has a spare laptop and how to request one. Wonderchat answers from your IT docs, shows the source and hands over to IT with the full chat.
Trusted by businesses worldwide
An Internal AI Agent for the Hardware Questions IT Gets Every Week
A small IT team answers the same asset questions from Slack, email and memory: is there a spare laptop, what are the specs, how do I request a monitor, who approves it, what is the replacement process. The answers already live in your asset spreadsheets, hardware guides, procurement policy and licensing notes. Wonderchat's Internal AI Agent answers from those documents only. Add PDF and Office files, spreadsheets exported from your asset tool, your wiki or a Google Drive folder, and every reply shows the source. When the documents do not cover the question, the agent says so and hands over to IT with the full conversation. It does not place equipment orders or change records in other systems. It shares your request form link instead. You also see which questions your documents could not answer, so you know what to document next. The free plan refills 50 AI replies every month, with no credit card, and 40+ languages are supported for staff in other countries.
Easy 5 minute set-up
How Wonderchat Works
Requests
Point Staff to the Right Request Form
Wonderchat explains who is eligible, who approves and what to submit, from your procurement policy, then shares your request form link.
Eligibility rules explained
Approval steps from your policy
Link to your request form
Hardware Answers
Hardware Specs From Your Own Docs
Staff ask about specs, models and compatibility in plain language and get answers from your hardware guides and asset sheets.
Device specs from your docs
Model comparisons you document
Source shown on every reply
Your Content
Train on Asset Sheets and Policies
Add spreadsheets and PDFs exported from your asset tool, Office files or a Google Drive folder. SharePoint is available from Scale.
Spreadsheet and PDF files
Google Drive folders
Policies and licensing notes
5-minute set up with our native integration
Start for Free With Your Own IT Docs
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Gaps
See What Your Docs Cannot Answer
Wonderchat lists the questions it could not answer, so you see the missing hardware and procurement documentation.
Most asked hardware questions
Missing documentation
Question volume over time
Handoff
Hand Over to IT With the Full Chat
When a request needs a person, the chat goes to IT with the whole conversation, so staff do not repeat themselves. Every plan includes a help desk and unified inbox.
Full chat passed over
Zendesk and Freshdesk sync from Basic
Slack and Teams from Starter
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required