AI Chatbot With Memory for Personalized Support
Stop making customers repeat themselves. Our AI chatbot with memory integrates with your CRM to recall past interactions, providing truly personalized support that improves with every conversation.
Trusted by businesses worldwide
Why Memory Matters in AI Support
Traditional chatbots force customers to repeat information they've already shared, creating frustration and abandonment. Wonderchat's AI chatbot with memory changes everything. Our platform bridges the gap between instant AI responses and accurate, context-aware conversations. By connecting to your CRM, helpdesk, and knowledge base, our chatbots remember past interactions, customer preferences, and previous inquiries. This continuity transforms customer experience, allowing for more human-like, personalized support while deflecting up to 70% of repetitive queries. The result? Happier customers, reduced support costs, and valuable insights into customer needs.
Emily
AI Agent
Wonderbot
Welcome to Wonderchat! How can I help you today?
hey i’d like to upgrade to enterprise please
Wonderbot
Sure, please hold on for a second.
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Retrieving account details...
Please confirm that you would like to upgrade to Wonderchat Enterprise. Your Visa card ending in 1234 will be charged $480.00 a year.
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Easy 5 minute set-up
How Wonderchat Works
Conversation Memory That Learns
Train AI on Your Complete Knowledge Base
Build an AI chatbot with memory by training it on your unique data sources. Wonderchat ingests websites, documents, and help desk tickets to create a comprehensive knowledge foundation for personalized conversations.
Website content integration
Document processing (PDF, DOCX)
Help desk ticket analysis
Conversation Memory That Learns
Train AI on Your Complete Knowledge Base
Build an AI chatbot with memory by training it on your unique data sources. Wonderchat ingests websites, documents, and help desk tickets to create a comprehensive knowledge foundation for personalized conversations.
Website content integration
Document processing (PDF, DOCX)
Help desk ticket analysis
Conversation Memory That Learns
Train AI on Your Complete Knowledge Base
Build an AI chatbot with memory by training it on your unique data sources. Wonderchat ingests websites, documents, and help desk tickets to create a comprehensive knowledge foundation for personalized conversations.
Website content integration
Document processing (PDF, DOCX)
Help desk ticket analysis
Never Repeat Information Again
Handle Recurring Questions With Context
Our AI chatbot with memory recognizes returning customers and recalls previous interactions, eliminating the frustration of repetitive explanations while maintaining consistent, accurate responses across conversations.
Conversation history retention
Context-aware responses
24/7 personalized support
Never Repeat Information Again
Handle Recurring Questions With Context
Our AI chatbot with memory recognizes returning customers and recalls previous interactions, eliminating the frustration of repetitive explanations while maintaining consistent, accurate responses across conversations.
Conversation history retention
Context-aware responses
24/7 personalized support
Never Repeat Information Again
Handle Recurring Questions With Context
Our AI chatbot with memory recognizes returning customers and recalls previous interactions, eliminating the frustration of repetitive explanations while maintaining consistent, accurate responses across conversations.
Conversation history retention
Context-aware responses
24/7 personalized support
Contextual Conversation Flows
Create Smart Conversation Workflows
Design intelligent conversation paths that remember user inputs across interactions. Our AI chatbot with memory uses previous responses to guide customers through complex processes without losing context.
Multi-step conversation memory
Conditional response paths
Personalized user journeys
Contextual Conversation Flows
Create Smart Conversation Workflows
Design intelligent conversation paths that remember user inputs across interactions. Our AI chatbot with memory uses previous responses to guide customers through complex processes without losing context.
Multi-step conversation memory
Conditional response paths
Personalized user journeys
Contextual Conversation Flows
Create Smart Conversation Workflows
Design intelligent conversation paths that remember user inputs across interactions. Our AI chatbot with memory uses previous responses to guide customers through complex processes without losing context.
Multi-step conversation memory
Conditional response paths
Personalized user journeys
5-minute set up with our native integration
Set Up Your AI Chatbot With Memory in Minutes
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Remember Every Lead Detail
Convert Visitors With Personalized Follow-ups
Our AI chatbot with memory captures and retains lead information, allowing for personalized follow-up conversations that reference previous interactions and specific interests to increase conversion rates.
Contact information retention
Interest-based personalization
CRM integration
Remember Every Lead Detail
Convert Visitors With Personalized Follow-ups
Our AI chatbot with memory captures and retains lead information, allowing for personalized follow-up conversations that reference previous interactions and specific interests to increase conversion rates.
Contact information retention
Interest-based personalization
CRM integration
Remember Every Lead Detail
Convert Visitors With Personalized Follow-ups
Our AI chatbot with memory captures and retains lead information, allowing for personalized follow-up conversations that reference previous interactions and specific interests to increase conversion rates.
Contact information retention
Interest-based personalization
CRM integration
Continuous Conversation Context
Smooth Human Handoff With Memory
When complex issues require human intervention, our AI chatbot with memory seamlessly transfers the entire conversation history to your support team, ensuring customers never need to repeat themselves.
Complete context transfer
Conversation continuity
Effortless escalation
Continuous Conversation Context
Smooth Human Handoff With Memory
When complex issues require human intervention, our AI chatbot with memory seamlessly transfers the entire conversation history to your support team, ensuring customers never need to repeat themselves.
Complete context transfer
Conversation continuity
Effortless escalation
Continuous Conversation Context
Smooth Human Handoff With Memory
When complex issues require human intervention, our AI chatbot with memory seamlessly transfers the entire conversation history to your support team, ensuring customers never need to repeat themselves.
Complete context transfer
Conversation continuity
Effortless escalation
40+ Languages
Starts at $0.02/message
Available 24/7
Build Your AI Chatbot With Memory
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
FAQ
How does an AI chatbot with memory work?
Wonderchat's AI chatbot with memory works by integrating with your existing systems like CRMs and helpdesks to access customer interaction history. The chatbot uses this information to maintain context across conversations, recognize returning users, and provide personalized responses based on previous interactions. The system continuously learns from new conversations, improving its responses over time. This creates a truly conversational experience where customers don't need to repeat information they've already shared, resulting in more efficient and satisfying support interactions.
Can the AI chatbot remember previous customer interactions?
Yes, Wonderchat's AI chatbot is specifically designed to remember previous customer interactions. By connecting to your CRM and support systems, it maintains a comprehensive memory of past conversations, customer preferences, and specific issues discussed. This memory capability allows the chatbot to reference previous discussions, eliminating the need for customers to repeat information. The chatbot can recall details from days or weeks earlier, creating continuity across multiple support sessions and providing a more personalized experience that improves with each interaction.
How does Wonderchat prevent AI hallucination in responses?
Wonderchat prevents AI hallucination by grounding all responses in your verified data sources. Our platform maintains source attribution for every piece of information, ensuring the AI only provides answers based on your actual content. Administrators can easily review and correct any inaccurate responses, training the AI to avoid similar mistakes in the future. This continuous learning process, combined with our built-in verification systems, ensures your chatbot delivers reliable, factual information rather than making up answers, which is especially important for businesses in regulated industries.
What types of data can I use to train my AI chatbot?
Wonderchat allows you to train your AI chatbot with memory on a wide variety of data sources, including: - Website content through our crawling capabilities - Document files (PDF, DOCX, TXT) - Help desk tickets and knowledge base articles - CRM customer data and interaction history The platform automatically processes and indexes this information, creating a comprehensive knowledge foundation for your chatbot. You can continuously update this knowledge base through automatic or manual re-crawling, ensuring your chatbot always has the most current information.
How does the chatbot transition from AI to human support?
When a conversation requires human intervention, Wonderchat provides a seamless transition that preserves all context and conversation history. The handoff can occur in two ways: 1. Email/Ticket Handoff: The chatbot collects relevant details and creates a support ticket in your helpdesk system with the complete conversation history attached. 2. Live Agent Takeover: For immediate assistance, a support agent can join the conversation directly through Wonderchat's built-in live chat interface. In both cases, customers never need to repeat information they've already shared with the AI, creating a frustration-free escalation process.
Can I integrate the AI chatbot with my existing CRM system?
Yes, Wonderchat's AI chatbot with memory integrates seamlessly with popular CRM systems including HubSpot, Salesforce, and other major platforms. These integrations allow the chatbot to access customer history, update contact records, and sync conversation data automatically. The platform also connects with helpdesk solutions like Zendesk and Freshdesk, as well as communication tools like Slack. For systems without native integrations, our Zapier connection and robust API/SDK provide nearly limitless integration possibilities, ensuring your chatbot works perfectly within your existing tech stack.
FAQ
How does an AI chatbot with memory work?
Wonderchat's AI chatbot with memory works by integrating with your existing systems like CRMs and helpdesks to access customer interaction history. The chatbot uses this information to maintain context across conversations, recognize returning users, and provide personalized responses based on previous interactions. The system continuously learns from new conversations, improving its responses over time. This creates a truly conversational experience where customers don't need to repeat information they've already shared, resulting in more efficient and satisfying support interactions.
Can the AI chatbot remember previous customer interactions?
Yes, Wonderchat's AI chatbot is specifically designed to remember previous customer interactions. By connecting to your CRM and support systems, it maintains a comprehensive memory of past conversations, customer preferences, and specific issues discussed. This memory capability allows the chatbot to reference previous discussions, eliminating the need for customers to repeat information. The chatbot can recall details from days or weeks earlier, creating continuity across multiple support sessions and providing a more personalized experience that improves with each interaction.
How does Wonderchat prevent AI hallucination in responses?
Wonderchat prevents AI hallucination by grounding all responses in your verified data sources. Our platform maintains source attribution for every piece of information, ensuring the AI only provides answers based on your actual content. Administrators can easily review and correct any inaccurate responses, training the AI to avoid similar mistakes in the future. This continuous learning process, combined with our built-in verification systems, ensures your chatbot delivers reliable, factual information rather than making up answers, which is especially important for businesses in regulated industries.
What types of data can I use to train my AI chatbot?
Wonderchat allows you to train your AI chatbot with memory on a wide variety of data sources, including: - Website content through our crawling capabilities - Document files (PDF, DOCX, TXT) - Help desk tickets and knowledge base articles - CRM customer data and interaction history The platform automatically processes and indexes this information, creating a comprehensive knowledge foundation for your chatbot. You can continuously update this knowledge base through automatic or manual re-crawling, ensuring your chatbot always has the most current information.
How does the chatbot transition from AI to human support?
When a conversation requires human intervention, Wonderchat provides a seamless transition that preserves all context and conversation history. The handoff can occur in two ways: 1. Email/Ticket Handoff: The chatbot collects relevant details and creates a support ticket in your helpdesk system with the complete conversation history attached. 2. Live Agent Takeover: For immediate assistance, a support agent can join the conversation directly through Wonderchat's built-in live chat interface. In both cases, customers never need to repeat information they've already shared with the AI, creating a frustration-free escalation process.
Can I integrate the AI chatbot with my existing CRM system?
Yes, Wonderchat's AI chatbot with memory integrates seamlessly with popular CRM systems including HubSpot, Salesforce, and other major platforms. These integrations allow the chatbot to access customer history, update contact records, and sync conversation data automatically. The platform also connects with helpdesk solutions like Zendesk and Freshdesk, as well as communication tools like Slack. For systems without native integrations, our Zapier connection and robust API/SDK provide nearly limitless integration possibilities, ensuring your chatbot works perfectly within your existing tech stack.
FAQ
How does an AI chatbot with memory work?
Wonderchat's AI chatbot with memory works by integrating with your existing systems like CRMs and helpdesks to access customer interaction history. The chatbot uses this information to maintain context across conversations, recognize returning users, and provide personalized responses based on previous interactions. The system continuously learns from new conversations, improving its responses over time. This creates a truly conversational experience where customers don't need to repeat information they've already shared, resulting in more efficient and satisfying support interactions.
Can the AI chatbot remember previous customer interactions?
Yes, Wonderchat's AI chatbot is specifically designed to remember previous customer interactions. By connecting to your CRM and support systems, it maintains a comprehensive memory of past conversations, customer preferences, and specific issues discussed. This memory capability allows the chatbot to reference previous discussions, eliminating the need for customers to repeat information. The chatbot can recall details from days or weeks earlier, creating continuity across multiple support sessions and providing a more personalized experience that improves with each interaction.
How does Wonderchat prevent AI hallucination in responses?
Wonderchat prevents AI hallucination by grounding all responses in your verified data sources. Our platform maintains source attribution for every piece of information, ensuring the AI only provides answers based on your actual content. Administrators can easily review and correct any inaccurate responses, training the AI to avoid similar mistakes in the future. This continuous learning process, combined with our built-in verification systems, ensures your chatbot delivers reliable, factual information rather than making up answers, which is especially important for businesses in regulated industries.
What types of data can I use to train my AI chatbot?
Wonderchat allows you to train your AI chatbot with memory on a wide variety of data sources, including: - Website content through our crawling capabilities - Document files (PDF, DOCX, TXT) - Help desk tickets and knowledge base articles - CRM customer data and interaction history The platform automatically processes and indexes this information, creating a comprehensive knowledge foundation for your chatbot. You can continuously update this knowledge base through automatic or manual re-crawling, ensuring your chatbot always has the most current information.
How does the chatbot transition from AI to human support?
When a conversation requires human intervention, Wonderchat provides a seamless transition that preserves all context and conversation history. The handoff can occur in two ways: 1. Email/Ticket Handoff: The chatbot collects relevant details and creates a support ticket in your helpdesk system with the complete conversation history attached. 2. Live Agent Takeover: For immediate assistance, a support agent can join the conversation directly through Wonderchat's built-in live chat interface. In both cases, customers never need to repeat information they've already shared with the AI, creating a frustration-free escalation process.
Can I integrate the AI chatbot with my existing CRM system?
Yes, Wonderchat's AI chatbot with memory integrates seamlessly with popular CRM systems including HubSpot, Salesforce, and other major platforms. These integrations allow the chatbot to access customer history, update contact records, and sync conversation data automatically. The platform also connects with helpdesk solutions like Zendesk and Freshdesk, as well as communication tools like Slack. For systems without native integrations, our Zapier connection and robust API/SDK provide nearly limitless integration possibilities, ensuring your chatbot works perfectly within your existing tech stack.
40+ Languages
Starts at $0.02/message
Available 24/7
Build Your AI Chatbot With Memory
14-day free trial. No credit card required
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited