AI Customer Support Automation

Reduce support costs by 40% while handling 70% of tickets automatically. Escalate complex issues seamlessly to human agents.

Trusted by businesses worldwide

The Future of Customer Support is Here

AI-powered support handles routine customer inquiries instantly, answering common questions without tickets, queues, or wait times. From order status and account details to troubleshooting and FAQs, customers get accurate answers the moment they ask—any time of day. This dramatically reduces ticket volume and relieves pressure on support teams. When an issue requires human judgment or personalized assistance, Wonderchat’s smart escalation seamlessly routes the conversation to the right agent with full context. Support teams step in only when it matters most, already equipped with conversation history, customer intent, and relevant details. With easy integration into your existing helpdesk and support tools, Wonderchat enhances your current workflow without disruption—cutting costs while improving customer satisfaction.

Emily

AI Agent

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Easy 5 minute set-up

How Wonderchat Works

70% Automation Rate

Handle 70% of Support Tickets Automatically

AI resolves routine questions: password resets, order status, billing inquiries, feature explanations, "how-to" guides. Based on real customer data—Wonderchat users see 60-70% ticket deflection within first month. Frees human agents for complex, high-value issues.

60-70% of tickets auto-resolved

Proven by 1,000+ customers

Agents focus on complex issues

70% Automation Rate

Handle 70% of Support Tickets Automatically

AI resolves routine questions: password resets, order status, billing inquiries, feature explanations, "how-to" guides. Based on real customer data—Wonderchat users see 60-70% ticket deflection within first month. Frees human agents for complex, high-value issues.

60-70% of tickets auto-resolved

Proven by 1,000+ customers

Agents focus on complex issues

70% Automation Rate

Handle 70% of Support Tickets Automatically

AI resolves routine questions: password resets, order status, billing inquiries, feature explanations, "how-to" guides. Based on real customer data—Wonderchat users see 60-70% ticket deflection within first month. Frees human agents for complex, high-value issues.

60-70% of tickets auto-resolved

Proven by 1,000+ customers

Agents focus on complex issues

Seamless Handoff

Smart Escalation to Human Agents

AI recognizes when it can't help and escalates to humans with full conversation context. No "repeat your issue" frustration. Integrates with Zendesk, Intercom, Front, Gorgias. Agents get a summary, customer history, and sentiment score.

Escalates with full context

No "repeat yourself" frustration

Integrates with Zendesk, Intercom, Front

Seamless Handoff

Smart Escalation to Human Agents

AI recognizes when it can't help and escalates to humans with full conversation context. No "repeat your issue" frustration. Integrates with Zendesk, Intercom, Front, Gorgias. Agents get a summary, customer history, and sentiment score.

Escalates with full context

No "repeat yourself" frustration

Integrates with Zendesk, Intercom, Front

Seamless Handoff

Smart Escalation to Human Agents

AI recognizes when it can't help and escalates to humans with full conversation context. No "repeat your issue" frustration. Integrates with Zendesk, Intercom, Front, Gorgias. Agents get a summary, customer history, and sentiment score.

Escalates with full context

No "repeat yourself" frustration

Integrates with Zendesk, Intercom, Front

Proven ROI

Reduce Support Costs by 40% on Average

Average support agent costs $40-60k/year. AI handles equivalent of 1.5-2 full-time agents for $3k/year (Turbo plan).

Saves $30-80k annually

Replaces 1.5-2 FTE agents

Payback in under 30 days

Proven ROI

Reduce Support Costs by 40% on Average

Average support agent costs $40-60k/year. AI handles equivalent of 1.5-2 full-time agents for $3k/year (Turbo plan).

Saves $30-80k annually

Replaces 1.5-2 FTE agents

Payback in under 30 days

Proven ROI

Reduce Support Costs by 40% on Average

Average support agent costs $40-60k/year. AI handles equivalent of 1.5-2 full-time agents for $3k/year (Turbo plan).

Saves $30-80k annually

Replaces 1.5-2 FTE agents

Payback in under 30 days

5-minute set up with our native integration

Automate 70% of Support Tickets in 5 Minutes

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Speed Matters

Sub-10-Second Response Times, 24/7

AI responds in under 10 seconds vs. 2-4 hour average for human agents. Works nights, weekends, holidays. Customers get instant help instead of waiting in queue. CSAT scores improve 15-25% due to speed alone.

Under 10-second response time

Works 24/7/365, no breaks

CSAT increases 15-25%

Speed Matters

Sub-10-Second Response Times, 24/7

AI responds in under 10 seconds vs. 2-4 hour average for human agents. Works nights, weekends, holidays. Customers get instant help instead of waiting in queue. CSAT scores improve 15-25% due to speed alone.

Under 10-second response time

Works 24/7/365, no breaks

CSAT increases 15-25%

Speed Matters

Sub-10-Second Response Times, 24/7

AI responds in under 10 seconds vs. 2-4 hour average for human agents. Works nights, weekends, holidays. Customers get instant help instead of waiting in queue. CSAT scores improve 15-25% due to speed alone.

Under 10-second response time

Works 24/7/365, no breaks

CSAT increases 15-25%

Always Up to Date

Auto-Sync with Documentation & Help Center

Connect to Notion, Confluence, Google Docs, Zendesk articles, or upload PDFs. AI retrains weekly/monthly with latest product

Syncs with Notion, Confluence, Zendesk

Weekly or monthly knowledge refresh

No outdated answers

Always Up to Date

Auto-Sync with Documentation & Help Center

Connect to Notion, Confluence, Google Docs, Zendesk articles, or upload PDFs. AI retrains weekly/monthly with latest product

Syncs with Notion, Confluence, Zendesk

Weekly or monthly knowledge refresh

No outdated answers

Always Up to Date

Auto-Sync with Documentation & Help Center

Connect to Notion, Confluence, Google Docs, Zendesk articles, or upload PDFs. AI retrains weekly/monthly with latest product

Syncs with Notion, Confluence, Zendesk

Weekly or monthly knowledge refresh

No outdated answers

40+ Languages

Starts at $0.02/message

Available 24/7

Try Free (20 Messages)

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

How much can AI customer support automation reduce costs?

Wonderchat customers reduce support costs by 40% on average. A typical support agent costs $40-60k/year; AI handles the equivalent of 1.5-2 full-time agents for $3k/year (Turbo plan at $299/month). Businesses with 3+ support agents see $30-80k annual savings with payback in under 30 days.

What percentage of support tickets can AI handle automatically?

Wonderchat resolves 60-70% of support tickets automatically within the first month. This is based on real customer data from 1,000+ businesses. AI handles routine questions (password resets, order status, billing, how-tos) while complex issues escalate to human agents. Higher automation rates (up to 80%) are possible with well-documented knowledge bases.

How does escalation to human agents work?

The AI recognizes when it can't help (uncertain answer, frustrated customer, explicit request for human) and escalates seamlessly. It passes full conversation context, customer history, and sentiment score to the agent—no "repeat your issue" frustration. Integrates with Zendesk, Intercom, Front, Gorgias, and custom helpdesks via API.

How fast does the AI respond compared to human agents?

Wonderchat AI responds in under 10 seconds vs. 2-4 hours average for human agents (industry benchmark). It works 24/7/365 with no breaks, nights, or holidays. Customers report 15-25% improvement in CSAT scores due to speed alone—instant help beats waiting in queue.

Does it stay up to date with product changes and new documentation?

Yes. Connect Wonderchat to your knowledge sources (Notion, Confluence, Google Docs, Zendesk Help Center) and set auto-sync frequency (weekly or monthly). When you update documentation, the AI retrains automatically with the latest info. No manual retraining or outdated answers. Upload new PDFs or crawl updated pages anytime.

What if my customers speak multiple languages?

Wonderchat automatically detects and responds in 100+ languages with no additional cost. One knowledge base (e.g., English documentation) powers support in Spanish, French, Mandarin, Arabic, and 95+ other languages. Critical for global SaaS companies, ecommerce stores, and international businesses. Saves $50k+ annually vs. hiring multilingual support agents.

FAQ

How much can AI customer support automation reduce costs?

Wonderchat customers reduce support costs by 40% on average. A typical support agent costs $40-60k/year; AI handles the equivalent of 1.5-2 full-time agents for $3k/year (Turbo plan at $299/month). Businesses with 3+ support agents see $30-80k annual savings with payback in under 30 days.

What percentage of support tickets can AI handle automatically?

Wonderchat resolves 60-70% of support tickets automatically within the first month. This is based on real customer data from 1,000+ businesses. AI handles routine questions (password resets, order status, billing, how-tos) while complex issues escalate to human agents. Higher automation rates (up to 80%) are possible with well-documented knowledge bases.

How does escalation to human agents work?

The AI recognizes when it can't help (uncertain answer, frustrated customer, explicit request for human) and escalates seamlessly. It passes full conversation context, customer history, and sentiment score to the agent—no "repeat your issue" frustration. Integrates with Zendesk, Intercom, Front, Gorgias, and custom helpdesks via API.

How fast does the AI respond compared to human agents?

Wonderchat AI responds in under 10 seconds vs. 2-4 hours average for human agents (industry benchmark). It works 24/7/365 with no breaks, nights, or holidays. Customers report 15-25% improvement in CSAT scores due to speed alone—instant help beats waiting in queue.

Does it stay up to date with product changes and new documentation?

Yes. Connect Wonderchat to your knowledge sources (Notion, Confluence, Google Docs, Zendesk Help Center) and set auto-sync frequency (weekly or monthly). When you update documentation, the AI retrains automatically with the latest info. No manual retraining or outdated answers. Upload new PDFs or crawl updated pages anytime.

What if my customers speak multiple languages?

Wonderchat automatically detects and responds in 100+ languages with no additional cost. One knowledge base (e.g., English documentation) powers support in Spanish, French, Mandarin, Arabic, and 95+ other languages. Critical for global SaaS companies, ecommerce stores, and international businesses. Saves $50k+ annually vs. hiring multilingual support agents.

FAQ

How much can AI customer support automation reduce costs?

Wonderchat customers reduce support costs by 40% on average. A typical support agent costs $40-60k/year; AI handles the equivalent of 1.5-2 full-time agents for $3k/year (Turbo plan at $299/month). Businesses with 3+ support agents see $30-80k annual savings with payback in under 30 days.

What percentage of support tickets can AI handle automatically?

Wonderchat resolves 60-70% of support tickets automatically within the first month. This is based on real customer data from 1,000+ businesses. AI handles routine questions (password resets, order status, billing, how-tos) while complex issues escalate to human agents. Higher automation rates (up to 80%) are possible with well-documented knowledge bases.

How does escalation to human agents work?

The AI recognizes when it can't help (uncertain answer, frustrated customer, explicit request for human) and escalates seamlessly. It passes full conversation context, customer history, and sentiment score to the agent—no "repeat your issue" frustration. Integrates with Zendesk, Intercom, Front, Gorgias, and custom helpdesks via API.

How fast does the AI respond compared to human agents?

Wonderchat AI responds in under 10 seconds vs. 2-4 hours average for human agents (industry benchmark). It works 24/7/365 with no breaks, nights, or holidays. Customers report 15-25% improvement in CSAT scores due to speed alone—instant help beats waiting in queue.

Does it stay up to date with product changes and new documentation?

Yes. Connect Wonderchat to your knowledge sources (Notion, Confluence, Google Docs, Zendesk Help Center) and set auto-sync frequency (weekly or monthly). When you update documentation, the AI retrains automatically with the latest info. No manual retraining or outdated answers. Upload new PDFs or crawl updated pages anytime.

What if my customers speak multiple languages?

Wonderchat automatically detects and responds in 100+ languages with no additional cost. One knowledge base (e.g., English documentation) powers support in Spanish, French, Mandarin, Arabic, and 95+ other languages. Critical for global SaaS companies, ecommerce stores, and international businesses. Saves $50k+ annually vs. hiring multilingual support agents.

40+ Languages

Starts at $0.02/message

Available 24/7

Try Free (20 Messages)

The platform to build AI agents that feel human

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