AI Support Agent That Deflects 70% of Tickets

Free your team from repetitive questions with Wonderchat's AI support agent. Trained on your specific content, it provides instant, verifiable answers 24/7 while escalating complex issues to human agents.

Trusted by businesses worldwide

Why Smart Businesses Choose AI Support Agents

Support teams are drowning in repetitive tickets. Wonderchat's AI support agent transforms your existing documentation into a powerful knowledge base that provides instant, accurate responses to common questions. Our AI support agents don't just deflect tickets – they deliver verifiable answers with source attribution, eliminating hallucinations that plague generic AI. This means your customers receive trusted information while your team focuses on complex issues that truly need human expertise.

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AI Agent

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Easy 5 minute set-up

How Wonderchat Works

Free Your Support Team

Deflect 70% of Support Tickets

Let AI handle common inquiries while your human agents focus on complex issues. Wonderchat's AI support agent delivers instant, consistent answers to repetitive questions 24/7, dramatically reducing ticket volume.

24/7 instant responses

Consistent accurate answers

Reduced support costs

Free Your Support Team

Deflect 70% of Support Tickets

Let AI handle common inquiries while your human agents focus on complex issues. Wonderchat's AI support agent delivers instant, consistent answers to repetitive questions 24/7, dramatically reducing ticket volume.

24/7 instant responses

Consistent accurate answers

Reduced support costs

Free Your Support Team

Deflect 70% of Support Tickets

Let AI handle common inquiries while your human agents focus on complex issues. Wonderchat's AI support agent delivers instant, consistent answers to repetitive questions 24/7, dramatically reducing ticket volume.

24/7 instant responses

Consistent accurate answers

Reduced support costs

Custom Knowledge Base

Train AI on Your Specific Content

Your AI support agent is only as good as its training data. Wonderchat ingests your websites, documents (PDF, DOCX, TXT), and help desk content to create a support agent that truly understands your products and policies.

Website crawling

Document uploading

Help desk syncing

Custom Knowledge Base

Train AI on Your Specific Content

Your AI support agent is only as good as its training data. Wonderchat ingests your websites, documents (PDF, DOCX, TXT), and help desk content to create a support agent that truly understands your products and policies.

Website crawling

Document uploading

Help desk syncing

Custom Knowledge Base

Train AI on Your Specific Content

Your AI support agent is only as good as its training data. Wonderchat ingests your websites, documents (PDF, DOCX, TXT), and help desk content to create a support agent that truly understands your products and policies.

Website crawling

Document uploading

Help desk syncing

Never Leave Customers Hanging

Seamless Escalation to Human Agents

When questions exceed the AI's capabilities, Wonderchat ensures smooth transitions to human support. Create tickets in your help desk, send details to support email, or enable direct live agent takeover within the same chat.

Help desk integration

Custom handover forms

Live chat takeover

Never Leave Customers Hanging

Seamless Escalation to Human Agents

When questions exceed the AI's capabilities, Wonderchat ensures smooth transitions to human support. Create tickets in your help desk, send details to support email, or enable direct live agent takeover within the same chat.

Help desk integration

Custom handover forms

Live chat takeover

Never Leave Customers Hanging

Seamless Escalation to Human Agents

When questions exceed the AI's capabilities, Wonderchat ensures smooth transitions to human support. Create tickets in your help desk, send details to support email, or enable direct live agent takeover within the same chat.

Help desk integration

Custom handover forms

Live chat takeover

5-minute set up

Set Up Your AI Support Agent in Minutes

1

Select the Right AI Model – Pick the perfect fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Verifiable Source Attribution

Eliminate AI Hallucinations

Wonderchat's AI support agent provides answers with source links to your original content, eliminating the risk of AI hallucinations. Administrators can review and correct responses, training the AI to avoid similar mistakes in future interactions.

Source-verified responses

Admin correction tools

Continuous improvement

Verifiable Source Attribution

Eliminate AI Hallucinations

Wonderchat's AI support agent provides answers with source links to your original content, eliminating the risk of AI hallucinations. Administrators can review and correct responses, training the AI to avoid similar mistakes in future interactions.

Source-verified responses

Admin correction tools

Continuous improvement

Verifiable Source Attribution

Eliminate AI Hallucinations

Wonderchat's AI support agent provides answers with source links to your original content, eliminating the risk of AI hallucinations. Administrators can review and correct responses, training the AI to avoid similar mistakes in future interactions.

Source-verified responses

Admin correction tools

Continuous improvement

Data-Driven Optimization

Measure Support Performance

Track your AI support agent's impact with comprehensive analytics. Monitor resolution rates, popular topics, and user satisfaction to identify knowledge gaps and continuously improve your customer support strategy.

Ticket deflection metrics

Knowledge gap analysis

User satisfaction tracking

Data-Driven Optimization

Measure Support Performance

Track your AI support agent's impact with comprehensive analytics. Monitor resolution rates, popular topics, and user satisfaction to identify knowledge gaps and continuously improve your customer support strategy.

Ticket deflection metrics

Knowledge gap analysis

User satisfaction tracking

Data-Driven Optimization

Measure Support Performance

Track your AI support agent's impact with comprehensive analytics. Monitor resolution rates, popular topics, and user satisfaction to identify knowledge gaps and continuously improve your customer support strategy.

Ticket deflection metrics

Knowledge gap analysis

User satisfaction tracking

40+ Languages

Starts at $0.02/message

Available 24/7

Deploy Your AI Support Agent Today

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

How accurate is Wonderchat's AI support agent?

Wonderchat's AI support agent delivers highly accurate responses because it's trained specifically on your content – websites, documents, and files. Unlike generic AI that can hallucinate information, our system provides source attribution with every answer, ensuring verifiable accuracy. The platform also features continuous learning with hallucination correction, allowing you to improve the AI's knowledge over time.

How quickly can I deploy an AI support agent?

You can create and deploy a fully functional AI support agent in under 5 minutes with Wonderchat's no-code platform. Simply upload your documentation (PDFs, DOCX, TXT), connect websites for crawling, or sync with help desks like Zendesk. The system automatically processes your content to create an AI agent that answers questions based on your specific information.

What happens when the AI can't answer a question?

When your AI support agent encounters questions it can't confidently answer, it seamlessly escalates to human agents through multiple channels. Options include creating tickets in your helpdesk system, sending support emails, or enabling live chat takeover. You can customize handover forms to collect necessary information before escalation, ensuring smooth transitions and complete context for your human agents.

How does an AI support agent integrate with existing systems?

Wonderchat's AI support agent integrates effortlessly with your existing tech stack through native connections to HubSpot, Zendesk, Shopify, Slack, Discord, Google Drive, and more. For additional applications, our Zapier integration enables connections with thousands of tools. Enterprise clients can leverage our REST API and JavaScript SDK for custom implementations within proprietary systems.

Can I measure the ROI of an AI support agent?

Yes, Wonderchat provides comprehensive analytics to measure your AI support agent's ROI. The built-in dashboard tracks user engagement, resolution rates, popular queries, and performance metrics. These insights help you identify how many tickets are being deflected, where knowledge gaps exist, and how to continuously optimize your AI's effectiveness – allowing you to quantify time and cost savings.

Will an AI support agent work for complex products or policies?

Absolutely. Wonderchat's AI support agent excels at handling complex organizational information in regulated industries. Whether clarifying intricate banking policies, explaining university admissions criteria, or determining government grant eligibility, the system ensures both employees and customers have instant access to accurate, source-attributed information. It can ingest and understand thousands of pages across your enterprise.

FAQ

How accurate is Wonderchat's AI support agent?

Wonderchat's AI support agent delivers highly accurate responses because it's trained specifically on your content – websites, documents, and files. Unlike generic AI that can hallucinate information, our system provides source attribution with every answer, ensuring verifiable accuracy. The platform also features continuous learning with hallucination correction, allowing you to improve the AI's knowledge over time.

How quickly can I deploy an AI support agent?

You can create and deploy a fully functional AI support agent in under 5 minutes with Wonderchat's no-code platform. Simply upload your documentation (PDFs, DOCX, TXT), connect websites for crawling, or sync with help desks like Zendesk. The system automatically processes your content to create an AI agent that answers questions based on your specific information.

What happens when the AI can't answer a question?

When your AI support agent encounters questions it can't confidently answer, it seamlessly escalates to human agents through multiple channels. Options include creating tickets in your helpdesk system, sending support emails, or enabling live chat takeover. You can customize handover forms to collect necessary information before escalation, ensuring smooth transitions and complete context for your human agents.

How does an AI support agent integrate with existing systems?

Wonderchat's AI support agent integrates effortlessly with your existing tech stack through native connections to HubSpot, Zendesk, Shopify, Slack, Discord, Google Drive, and more. For additional applications, our Zapier integration enables connections with thousands of tools. Enterprise clients can leverage our REST API and JavaScript SDK for custom implementations within proprietary systems.

Can I measure the ROI of an AI support agent?

Yes, Wonderchat provides comprehensive analytics to measure your AI support agent's ROI. The built-in dashboard tracks user engagement, resolution rates, popular queries, and performance metrics. These insights help you identify how many tickets are being deflected, where knowledge gaps exist, and how to continuously optimize your AI's effectiveness – allowing you to quantify time and cost savings.

Will an AI support agent work for complex products or policies?

Absolutely. Wonderchat's AI support agent excels at handling complex organizational information in regulated industries. Whether clarifying intricate banking policies, explaining university admissions criteria, or determining government grant eligibility, the system ensures both employees and customers have instant access to accurate, source-attributed information. It can ingest and understand thousands of pages across your enterprise.

FAQ

How accurate is Wonderchat's AI support agent?

Wonderchat's AI support agent delivers highly accurate responses because it's trained specifically on your content – websites, documents, and files. Unlike generic AI that can hallucinate information, our system provides source attribution with every answer, ensuring verifiable accuracy. The platform also features continuous learning with hallucination correction, allowing you to improve the AI's knowledge over time.

How quickly can I deploy an AI support agent?

You can create and deploy a fully functional AI support agent in under 5 minutes with Wonderchat's no-code platform. Simply upload your documentation (PDFs, DOCX, TXT), connect websites for crawling, or sync with help desks like Zendesk. The system automatically processes your content to create an AI agent that answers questions based on your specific information.

What happens when the AI can't answer a question?

When your AI support agent encounters questions it can't confidently answer, it seamlessly escalates to human agents through multiple channels. Options include creating tickets in your helpdesk system, sending support emails, or enabling live chat takeover. You can customize handover forms to collect necessary information before escalation, ensuring smooth transitions and complete context for your human agents.

How does an AI support agent integrate with existing systems?

Wonderchat's AI support agent integrates effortlessly with your existing tech stack through native connections to HubSpot, Zendesk, Shopify, Slack, Discord, Google Drive, and more. For additional applications, our Zapier integration enables connections with thousands of tools. Enterprise clients can leverage our REST API and JavaScript SDK for custom implementations within proprietary systems.

Can I measure the ROI of an AI support agent?

Yes, Wonderchat provides comprehensive analytics to measure your AI support agent's ROI. The built-in dashboard tracks user engagement, resolution rates, popular queries, and performance metrics. These insights help you identify how many tickets are being deflected, where knowledge gaps exist, and how to continuously optimize your AI's effectiveness – allowing you to quantify time and cost savings.

Will an AI support agent work for complex products or policies?

Absolutely. Wonderchat's AI support agent excels at handling complex organizational information in regulated industries. Whether clarifying intricate banking policies, explaining university admissions criteria, or determining government grant eligibility, the system ensures both employees and customers have instant access to accurate, source-attributed information. It can ingest and understand thousands of pages across your enterprise.

40+ Languages

Starts at $0.02/message

Available 24/7

Deploy Your AI Support Agent Today

The platform to build AI agents that feel human

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