AI Voice Chatbot

Wonderchat answers phone calls from your own help center and docs, says when it can't find the answer, and hands over to a person with the full conversation. Build the agent on the free plan, add voice on Basic.

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Why a Voice Chatbot Needs Your Docs

A voice chatbot that guesses is worse than a busy signal. Callers can't see a source or scroll back, so the answer has to be right or the agent has to say it doesn't know. Wonderchat answers only from content you give it: your website and help center, PDF and Office files, Google Drive. When the answer isn't there, the agent says so and hands over to a person with the full conversation. If your team already answers the same calls from the same documentation, this is the same documentation answering them. You decide what it says, and you see what it couldn't answer. 80% of Wonderchat agents that go live do so the same day.

AI agent avatar of a smiling woman with wavy hair on a lilac background

Emily

AI Agent

Wonderbot

Welcome to Wonderchat! How can I help you today?

hey iโ€™d like to upgrade to enterprise please

Wonderbot

Sure, please hold on for a second.

Retrieving account details...

Please confirm that you would like to upgrade to Wonderchat Enterprise. Your Visa card ending in 1234 will be charged $480.00 a year.

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Upgrade

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Easy 5 minute set-up

How Wonderchat Works

Wonderchat chat bubble icon
Wonderchat connects to Word, PDF, video files, Shopify, SharePoint, YouTube, PowerPoint, Google Drive and Excel to train your AI agent

Answers From Your Content

Voice AI Trained On Your Own Docs

Point Wonderchat at your website, help center, PDF and Office files or Google Drive, and the voice agent answers from that content only. Nothing it says comes from outside the documentation you already wrote.

Website and help center

PDF and Office files

Google Drive

Wonderchat chat bubble icon
AI agent escalating a flight cancellation question to a human colleague with an email follow-up form
AI agent handing conversations from WhatsApp and Instagram over to a human in the help desk

When It Can't Answer

Hands Over to a Person With the Full Conversation

When the agent can't find the answer in your content, it says so and hands over to your team. The person who picks up gets the whole conversation, so the caller doesn't start again.

Says when it doesn't know

Full conversation on handover

Help desk and unified inbox on every plan

Wonderchat chat bubble icon
Chat widget collecting a visitor name and email and adding the lead to HubSpot CRM

See What Callers Ask

See What Your Docs Couldn't Answer

Every conversation lands in your inbox, and Wonderchat shows you the questions your docs couldn't answer. Fix the gap in your documentation and the next caller gets the answer.

Questions your docs missed

Every conversation in one inbox

HubSpot contact sync from Basic

5-minute set up with our native integration

Start for Free, Add Voice When You're Ready

1

Create your AI chatbot โ€“ Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies โ€“ Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules โ€“ AI handles what it can, and escalates what it canโ€™t.

4

Monitor & Optimise with Analytics โ€“ See where customers get stuck and fine-tune responses.

Wonderchat chat bubble icon
Workflow builder with steps to ask for an order number, send a fixed message and get the order status from Shopify

Plans and Pricing

Start Free, Add Voice When You Need It

The free plan refills 50 AI replies every month, with no credit card, 1 agent, 100 webpages and 2 team seats. Voice (phone calls) and Zendesk or Freshdesk ticket sync start on Basic. There is no per-seat cost on any plan, so the bill is easy to predict.

Free plan, no credit card

Voice from Basic

No per-seat cost

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Shield badge showing Wonderchat is GDPR and SOC 2 compliant

Security

Security Your Customers Can Ask About

SOC 2 Type II, GDPR, EU-hosted in Frankfurt, HIPAA BAA available. When a customer asks where their calls and data are handled, you have a straight answer.

SOC 2 Type II

GDPR, EU-hosted in Frankfurt

HIPAA BAA available

40+ Languages

Starts at $0.02/message

Available 24/7

Start for free

14-day free trial. No credit card required

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

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Wonderchat AICPA SOC 2 compliance badge

FAQ

How accurate are the voice responses from Wonderchat's AI?

Wonderchat answers from your own content and shows the source, so you can check any answer against your docs. It says when it can't find the answer instead of guessing. You review the conversations, see what your docs couldn't answer and fix the gap at the source. About 75% of evaluated conversations are resolved without a person.

What happens when the AI voice chatbot can't answer a question?

The agent says it can't find the answer and hands over to a person with the full conversation, so nobody has to repeat themselves. The help desk and unified inbox are on every plan, and you can see which questions your docs couldn't answer.

Can I integrate Wonderchat's voice chatbot with my existing systems?

Yes. Voice (phone calls) and Zendesk or Freshdesk ticket sync start on Basic, and HubSpot contact sync is also from Basic. Slack, Microsoft Teams and WhatsApp start on Starter. Shopify connects for order lookup and product search. The agent answers questions and hands over, it doesn't take actions in other systems.

How does Wonderchat's voice chatbot help with lead generation?

The agent answers the questions your docs cover and shares your booking link, for example Calendly, when someone wants to talk to you. HubSpot contact sync is available from Basic. Wonderchat doesn't book the meeting itself.

FAQ

How accurate are the voice responses from Wonderchat's AI?

Wonderchat answers from your own content and shows the source, so you can check any answer against your docs. It says when it can't find the answer instead of guessing. You review the conversations, see what your docs couldn't answer and fix the gap at the source. About 75% of evaluated conversations are resolved without a person.

What happens when the AI voice chatbot can't answer a question?

The agent says it can't find the answer and hands over to a person with the full conversation, so nobody has to repeat themselves. The help desk and unified inbox are on every plan, and you can see which questions your docs couldn't answer.

Can I integrate Wonderchat's voice chatbot with my existing systems?

Yes. Voice (phone calls) and Zendesk or Freshdesk ticket sync start on Basic, and HubSpot contact sync is also from Basic. Slack, Microsoft Teams and WhatsApp start on Starter. Shopify connects for order lookup and product search. The agent answers questions and hands over, it doesn't take actions in other systems.

How does Wonderchat's voice chatbot help with lead generation?

The agent answers the questions your docs cover and shares your booking link, for example Calendly, when someone wants to talk to you. HubSpot contact sync is available from Basic. Wonderchat doesn't book the meeting itself.

40+ Languages

Starts at $0.02/message

Available 24/7

Start for free

14-day free trial. No credit card required