AI-Powered WhatsApp Conversation Analytics Platform
Monitor and optimize your WhatsApp business communications with advanced AI analytics. Ensure compliance, improve quality control, and gain actionable insights from every customer interaction.
Trusted by businesses worldwide
WhatsApp Analytics for Business Excellence
Support managers and marketing teams struggle to extract meaningful insights from WhatsApp conversations, missing opportunities to improve service quality and compliance. Wonderchat's AI analytics platform transforms your WhatsApp interactions into a searchable knowledge base with powerful conversation tracking. Get source-attributed responses, monitor regulatory adherence, and identify common customer issues to enhance your team's performance. Our platform continuously learns from real conversations, providing actionable intelligence to refine your customer engagement strategies and ensure consistent, compliant messaging across all WhatsApp communications.
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Easy 5 minute set-up
How Wonderchat Works
Comprehensive WhatsApp Insights
Built-in Analytics Dashboard
Gain a complete overview of your WhatsApp conversation performance with detailed metrics on engagement, popular queries, and resolution rates. Identify trends and areas for improvement in your customer communications.
Track conversation metrics
Identify knowledge gaps
Measure resolution rates
Comprehensive WhatsApp Insights
Built-in Analytics Dashboard
Gain a complete overview of your WhatsApp conversation performance with detailed metrics on engagement, popular queries, and resolution rates. Identify trends and areas for improvement in your customer communications.
Track conversation metrics
Identify knowledge gaps
Measure resolution rates
Comprehensive WhatsApp Insights
Built-in Analytics Dashboard
Gain a complete overview of your WhatsApp conversation performance with detailed metrics on engagement, popular queries, and resolution rates. Identify trends and areas for improvement in your customer communications.
Track conversation metrics
Identify knowledge gaps
Measure resolution rates
Regulatory Adherence
Enterprise-Grade Compliance Controls
Meet stringent data security and privacy standards with GDPR and SOC 2 compliant WhatsApp analytics. Perfect for regulated industries needing to monitor and verify all customer interactions.
GDPR compliant
SOC 2 certified
Secure data handling
Regulatory Adherence
Enterprise-Grade Compliance Controls
Meet stringent data security and privacy standards with GDPR and SOC 2 compliant WhatsApp analytics. Perfect for regulated industries needing to monitor and verify all customer interactions.
GDPR compliant
SOC 2 certified
Secure data handling
Regulatory Adherence
Enterprise-Grade Compliance Controls
Meet stringent data security and privacy standards with GDPR and SOC 2 compliant WhatsApp analytics. Perfect for regulated industries needing to monitor and verify all customer interactions.
GDPR compliant
SOC 2 certified
Secure data handling
Structured Conversation Paths
Automate WhatsApp Workflows
Create and analyze multi-step conversation flows that guide users through complex processes on WhatsApp. Measure effectiveness of lead qualification, appointment booking, and support interactions.
Track conversion paths
Optimize conversation flows
Improve completion rates
Structured Conversation Paths
Automate WhatsApp Workflows
Create and analyze multi-step conversation flows that guide users through complex processes on WhatsApp. Measure effectiveness of lead qualification, appointment booking, and support interactions.
Track conversion paths
Optimize conversation flows
Improve completion rates
Structured Conversation Paths
Automate WhatsApp Workflows
Create and analyze multi-step conversation flows that guide users through complex processes on WhatsApp. Measure effectiveness of lead qualification, appointment booking, and support interactions.
Track conversion paths
Optimize conversation flows
Improve completion rates
5-minute set up with our native integration
Start Analyzing Your WhatsApp Conversations Today
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Quality Assurance
Continuous Learning & Monitoring
Identify and correct inaccurate responses in WhatsApp conversations. Train your team to avoid similar mistakes in the future, ensuring consistent and accurate customer communications.
Detect inaccurate responses
Verify information sources
Improve team performance
Quality Assurance
Continuous Learning & Monitoring
Identify and correct inaccurate responses in WhatsApp conversations. Train your team to avoid similar mistakes in the future, ensuring consistent and accurate customer communications.
Detect inaccurate responses
Verify information sources
Improve team performance
Quality Assurance
Continuous Learning & Monitoring
Identify and correct inaccurate responses in WhatsApp conversations. Train your team to avoid similar mistakes in the future, ensuring consistent and accurate customer communications.
Detect inaccurate responses
Verify information sources
Improve team performance
Comprehensive Message Analysis
WhatsApp Conversation Search
Powerful search capabilities let you analyze vast amounts of WhatsApp conversations, identifying patterns and extracting valuable insights from customer interactions regardless of volume.
Search conversation history
Extract customer insights
Identify common issues
Comprehensive Message Analysis
WhatsApp Conversation Search
Powerful search capabilities let you analyze vast amounts of WhatsApp conversations, identifying patterns and extracting valuable insights from customer interactions regardless of volume.
Search conversation history
Extract customer insights
Identify common issues
Comprehensive Message Analysis
WhatsApp Conversation Search
Powerful search capabilities let you analyze vast amounts of WhatsApp conversations, identifying patterns and extracting valuable insights from customer interactions regardless of volume.
Search conversation history
Extract customer insights
Identify common issues
40+ Languages
Starts at $0.02/message
Available 24/7
Analyze Your WhatsApp Conversations Now
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
FAQ
How does the WhatsApp conversation analytics platform work?
Wonderchat's platform connects to your business WhatsApp account and analyzes conversations using advanced AI. It categorizes messages, identifies trends, monitors compliance, and provides actionable insights through a comprehensive dashboard. The system automatically attributes responses to their knowledge sources, ensuring accuracy and verifiability in all analytics.
Can I integrate WhatsApp analytics with my existing CRM or helpdesk?
Yes, Wonderchat seamlessly integrates with popular CRMs and helpdesk systems including HubSpot, Zendesk, Freshdesk, and more. This allows you to connect conversation analytics with your existing customer data for a unified view of the customer journey. Our platform also offers a robust API for custom integrations with proprietary systems.
How does Wonderchat ensure compliance in WhatsApp communications?
Our platform is built with enterprise-grade security, including SOC 2 and GDPR compliance. For WhatsApp conversations, we provide source attribution for all information, enabling verification of response accuracy. The analytics system flags potential compliance issues, monitors regulatory adherence, and maintains secure audit trails of all communications.
What insights can I gain from the WhatsApp analytics dashboard?
The dashboard provides comprehensive metrics including conversation volume, response times, resolution rates, common customer queries, and sentiment analysis. You can identify knowledge gaps, track quality control metrics, monitor agent performance, and recognize emerging customer issues. These actionable insights help optimize your WhatsApp communication strategy.
Can I analyze WhatsApp conversations in multiple languages?
Yes, Wonderchat supports over 40 languages for conversation analysis. The platform automatically detects the language used and provides insights accordingly, making it ideal for global businesses managing multilingual WhatsApp communications. This ensures you can maintain consistent quality and compliance across all language interactions.
How quickly can I implement WhatsApp conversation analytics?
Implementation is streamlined with our enterprise onboarding process. After connecting to your WhatsApp Business account, the platform can begin analyzing conversations immediately. Full implementation, including custom integrations with existing systems and tailored analytics dashboards, typically takes just a few days depending on your specific requirements.
FAQ
How does the WhatsApp conversation analytics platform work?
Wonderchat's platform connects to your business WhatsApp account and analyzes conversations using advanced AI. It categorizes messages, identifies trends, monitors compliance, and provides actionable insights through a comprehensive dashboard. The system automatically attributes responses to their knowledge sources, ensuring accuracy and verifiability in all analytics.
Can I integrate WhatsApp analytics with my existing CRM or helpdesk?
Yes, Wonderchat seamlessly integrates with popular CRMs and helpdesk systems including HubSpot, Zendesk, Freshdesk, and more. This allows you to connect conversation analytics with your existing customer data for a unified view of the customer journey. Our platform also offers a robust API for custom integrations with proprietary systems.
How does Wonderchat ensure compliance in WhatsApp communications?
Our platform is built with enterprise-grade security, including SOC 2 and GDPR compliance. For WhatsApp conversations, we provide source attribution for all information, enabling verification of response accuracy. The analytics system flags potential compliance issues, monitors regulatory adherence, and maintains secure audit trails of all communications.
What insights can I gain from the WhatsApp analytics dashboard?
The dashboard provides comprehensive metrics including conversation volume, response times, resolution rates, common customer queries, and sentiment analysis. You can identify knowledge gaps, track quality control metrics, monitor agent performance, and recognize emerging customer issues. These actionable insights help optimize your WhatsApp communication strategy.
Can I analyze WhatsApp conversations in multiple languages?
Yes, Wonderchat supports over 40 languages for conversation analysis. The platform automatically detects the language used and provides insights accordingly, making it ideal for global businesses managing multilingual WhatsApp communications. This ensures you can maintain consistent quality and compliance across all language interactions.
How quickly can I implement WhatsApp conversation analytics?
Implementation is streamlined with our enterprise onboarding process. After connecting to your WhatsApp Business account, the platform can begin analyzing conversations immediately. Full implementation, including custom integrations with existing systems and tailored analytics dashboards, typically takes just a few days depending on your specific requirements.
FAQ
How does the WhatsApp conversation analytics platform work?
Wonderchat's platform connects to your business WhatsApp account and analyzes conversations using advanced AI. It categorizes messages, identifies trends, monitors compliance, and provides actionable insights through a comprehensive dashboard. The system automatically attributes responses to their knowledge sources, ensuring accuracy and verifiability in all analytics.
Can I integrate WhatsApp analytics with my existing CRM or helpdesk?
Yes, Wonderchat seamlessly integrates with popular CRMs and helpdesk systems including HubSpot, Zendesk, Freshdesk, and more. This allows you to connect conversation analytics with your existing customer data for a unified view of the customer journey. Our platform also offers a robust API for custom integrations with proprietary systems.
How does Wonderchat ensure compliance in WhatsApp communications?
Our platform is built with enterprise-grade security, including SOC 2 and GDPR compliance. For WhatsApp conversations, we provide source attribution for all information, enabling verification of response accuracy. The analytics system flags potential compliance issues, monitors regulatory adherence, and maintains secure audit trails of all communications.
What insights can I gain from the WhatsApp analytics dashboard?
The dashboard provides comprehensive metrics including conversation volume, response times, resolution rates, common customer queries, and sentiment analysis. You can identify knowledge gaps, track quality control metrics, monitor agent performance, and recognize emerging customer issues. These actionable insights help optimize your WhatsApp communication strategy.
Can I analyze WhatsApp conversations in multiple languages?
Yes, Wonderchat supports over 40 languages for conversation analysis. The platform automatically detects the language used and provides insights accordingly, making it ideal for global businesses managing multilingual WhatsApp communications. This ensures you can maintain consistent quality and compliance across all language interactions.
How quickly can I implement WhatsApp conversation analytics?
Implementation is streamlined with our enterprise onboarding process. After connecting to your WhatsApp Business account, the platform can begin analyzing conversations immediately. Full implementation, including custom integrations with existing systems and tailored analytics dashboards, typically takes just a few days depending on your specific requirements.
40+ Languages
Starts at $0.02/message
Available 24/7
Analyze Your WhatsApp Conversations Now
14-day free trial. No credit card required
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited