Backlog AI Chat Widget for Instant Support Resolution
Clear your support queue with Wonderchat's AI chat widget. Automatically deflect common questions, manage complex inquiries, and seamlessly escalate to human agents when needed.
Trusted by businesses worldwide
How Our Backlog AI Chat Widget Works
Support teams struggle with overflowing tickets and repetitive questions that drain resources and create frustrating backlogs. Wonderchat's AI chat widget transforms your support operation by handling up to 70% of common inquiries automatically, providing instant 24/7 responses trained on your specific content. With smart escalation capabilities and continuous learning from real conversations, our solution ensures complex issues reach the right human agents while constantly improving its knowledge base for better future responses.
Emily
AI Agent
Wonderbot
Welcome to Wonderchat! How can I help you today?
hey i’d like to upgrade to enterprise please
Wonderbot
Sure, please hold on for a second.
Retrieving account details...
Retrieving account details...
Please confirm that you would like to upgrade to Wonderchat Enterprise. Your Visa card ending in 1234 will be charged $480.00 a year.
Cancel
Upgrade
Message...
Easy 5 minute set-up
How Wonderchat Works
Automatic Ticket Deflection
Handle Backlog with High Accuracy
Wonderchat excels at automatically answering common support questions with precise information, significantly reducing your ticket backlog and support queue volume.
24/7 instant responses
Reduce support queue
Consistent accurate answers
Automatic Ticket Deflection
Handle Backlog with High Accuracy
Wonderchat excels at automatically answering common support questions with precise information, significantly reducing your ticket backlog and support queue volume.
24/7 instant responses
Reduce support queue
Consistent accurate answers
Automatic Ticket Deflection
Handle Backlog with High Accuracy
Wonderchat excels at automatically answering common support questions with precise information, significantly reducing your ticket backlog and support queue volume.
24/7 instant responses
Reduce support queue
Consistent accurate answers
Seamless Issue Escalation
Smart Handoff to Human Agents
When issues require human expertise, our chat widget smoothly transitions conversations to your support team via email, helpdesk tickets, or direct live chat interface.
No dropped conversations
Collect user details first
Route to right department
Seamless Issue Escalation
Smart Handoff to Human Agents
When issues require human expertise, our chat widget smoothly transitions conversations to your support team via email, helpdesk tickets, or direct live chat interface.
No dropped conversations
Collect user details first
Route to right department
Seamless Issue Escalation
Smart Handoff to Human Agents
When issues require human expertise, our chat widget smoothly transitions conversations to your support team via email, helpdesk tickets, or direct live chat interface.
No dropped conversations
Collect user details first
Route to right department
Custom Knowledge Base
Train AI on Your Support Data
Quickly build a powerful support chatbot by training it on your unique content - help articles, FAQs, documents, and websites - ensuring accurate, brand-consistent responses.
Upload support documents
Crawl help centers
Multi-format compatibility
Custom Knowledge Base
Train AI on Your Support Data
Quickly build a powerful support chatbot by training it on your unique content - help articles, FAQs, documents, and websites - ensuring accurate, brand-consistent responses.
Upload support documents
Crawl help centers
Multi-format compatibility
Custom Knowledge Base
Train AI on Your Support Data
Quickly build a powerful support chatbot by training it on your unique content - help articles, FAQs, documents, and websites - ensuring accurate, brand-consistent responses.
Upload support documents
Crawl help centers
Multi-format compatibility
5-minute set up
Clear Your Support Backlog in 5 Minutes
1
Select the Right AI Model – Pick the perfect fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Continuous Improvement
Learn From Every Interaction
Our AI chat widget continuously improves by learning from real customer conversations, with built-in tools to correct any inaccurate responses and prevent future errors.
Prevent AI hallucinations
Correct responses instantly
Automated improvement
Continuous Improvement
Learn From Every Interaction
Our AI chat widget continuously improves by learning from real customer conversations, with built-in tools to correct any inaccurate responses and prevent future errors.
Prevent AI hallucinations
Correct responses instantly
Automated improvement
Continuous Improvement
Learn From Every Interaction
Our AI chat widget continuously improves by learning from real customer conversations, with built-in tools to correct any inaccurate responses and prevent future errors.
Prevent AI hallucinations
Correct responses instantly
Automated improvement
Performance Insights
Track Resolution Metrics
Gain valuable insights into your support backlog performance with comprehensive analytics on query volumes, resolution rates, common questions, and escalation patterns.
Identify knowledge gaps
Measure ticket deflection
Optimize support resources
Performance Insights
Track Resolution Metrics
Gain valuable insights into your support backlog performance with comprehensive analytics on query volumes, resolution rates, common questions, and escalation patterns.
Identify knowledge gaps
Measure ticket deflection
Optimize support resources
Performance Insights
Track Resolution Metrics
Gain valuable insights into your support backlog performance with comprehensive analytics on query volumes, resolution rates, common questions, and escalation patterns.
Identify knowledge gaps
Measure ticket deflection
Optimize support resources
40+ Languages
Starts at $0.02/message
Available 24/7
Start clearing your support queue
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
FAQ
How does the Backlog AI Chat Widget reduce support queues?
The Backlog AI Chat Widget reduces support queues by automatically handling up to 70% of common customer inquiries without human intervention. It's trained on your specific content (websites, documents, help articles) to provide instant, accurate responses 24/7. When the AI encounters complex issues it can't resolve, it intelligently escalates them to human agents with all relevant context, ensuring no query falls through the cracks while prioritizing human resources for high-value interactions.
How quickly can I set up the Backlog AI Chat Widget?
You can set up a fully functional Backlog AI Chat Widget in under 5 minutes. Our no-code platform makes it simple to train the AI by uploading documents (PDF, DOCX, TXT), crawling your website content, or syncing with your existing helpdesk systems like Zendesk. The setup process requires no technical expertise, and once deployed, the widget continuously learns from interactions to improve its performance over time.
Can the Backlog AI Chat Widget integrate with our existing helpdesk?
Yes, the Backlog AI Chat Widget seamlessly integrates with popular helpdesk systems including Zendesk, Freshdesk, and Kustomer. When the AI cannot resolve an issue, it can automatically create tickets in your existing helpdesk with all relevant customer information and conversation history. This integration ensures a smooth workflow between automated and human support, maintaining continuity in your customer service process while reducing manual ticket creation.
How does the human handover process work?
When a customer query requires human assistance, the Backlog AI Chat Widget offers two handover options: 1. Email/Helpdesk Handover: The widget collects necessary customer information and creates a ticket in your helpdesk system or sends details to your support email for follow-up. 2. Live Agent Handover: For immediate assistance, the conversation can transition directly to a live support agent through Wonderchat's built-in chat interface, with full conversation history preserved for context.
How does the widget keep improving over time?
The Backlog AI Chat Widget continuously improves through several mechanisms: 1. Learning from real conversations to better understand common questions and optimal responses 2. Admin tools to correct any inaccurate or "hallucinated" answers, training the AI to avoid similar mistakes 3. Automatic and manual re-crawling options to keep the knowledge base current with your latest content 4. Analytics dashboard insights that identify knowledge gaps and improvement opportunities This ensures your widget becomes more effective at handling your specific support backlog over time.
Can I capture leads with the Backlog AI Chat Widget?
Yes, beyond clearing your support backlog, the Wonderchat AI Chat Widget doubles as a powerful lead generation tool. You can create automated conversation sequences to qualify leads, collect contact information, and book meetings. The widget integrates with popular CRMs like HubSpot and scheduling tools like Calendly, allowing prospects to book demos directly within the chat. You can also set up proactive triggers based on user behavior to engage visitors at peak interest moments.
FAQ
How does the Backlog AI Chat Widget reduce support queues?
The Backlog AI Chat Widget reduces support queues by automatically handling up to 70% of common customer inquiries without human intervention. It's trained on your specific content (websites, documents, help articles) to provide instant, accurate responses 24/7. When the AI encounters complex issues it can't resolve, it intelligently escalates them to human agents with all relevant context, ensuring no query falls through the cracks while prioritizing human resources for high-value interactions.
How quickly can I set up the Backlog AI Chat Widget?
You can set up a fully functional Backlog AI Chat Widget in under 5 minutes. Our no-code platform makes it simple to train the AI by uploading documents (PDF, DOCX, TXT), crawling your website content, or syncing with your existing helpdesk systems like Zendesk. The setup process requires no technical expertise, and once deployed, the widget continuously learns from interactions to improve its performance over time.
Can the Backlog AI Chat Widget integrate with our existing helpdesk?
Yes, the Backlog AI Chat Widget seamlessly integrates with popular helpdesk systems including Zendesk, Freshdesk, and Kustomer. When the AI cannot resolve an issue, it can automatically create tickets in your existing helpdesk with all relevant customer information and conversation history. This integration ensures a smooth workflow between automated and human support, maintaining continuity in your customer service process while reducing manual ticket creation.
How does the human handover process work?
When a customer query requires human assistance, the Backlog AI Chat Widget offers two handover options: 1. Email/Helpdesk Handover: The widget collects necessary customer information and creates a ticket in your helpdesk system or sends details to your support email for follow-up. 2. Live Agent Handover: For immediate assistance, the conversation can transition directly to a live support agent through Wonderchat's built-in chat interface, with full conversation history preserved for context.
How does the widget keep improving over time?
The Backlog AI Chat Widget continuously improves through several mechanisms: 1. Learning from real conversations to better understand common questions and optimal responses 2. Admin tools to correct any inaccurate or "hallucinated" answers, training the AI to avoid similar mistakes 3. Automatic and manual re-crawling options to keep the knowledge base current with your latest content 4. Analytics dashboard insights that identify knowledge gaps and improvement opportunities This ensures your widget becomes more effective at handling your specific support backlog over time.
Can I capture leads with the Backlog AI Chat Widget?
Yes, beyond clearing your support backlog, the Wonderchat AI Chat Widget doubles as a powerful lead generation tool. You can create automated conversation sequences to qualify leads, collect contact information, and book meetings. The widget integrates with popular CRMs like HubSpot and scheduling tools like Calendly, allowing prospects to book demos directly within the chat. You can also set up proactive triggers based on user behavior to engage visitors at peak interest moments.
FAQ
How does the Backlog AI Chat Widget reduce support queues?
The Backlog AI Chat Widget reduces support queues by automatically handling up to 70% of common customer inquiries without human intervention. It's trained on your specific content (websites, documents, help articles) to provide instant, accurate responses 24/7. When the AI encounters complex issues it can't resolve, it intelligently escalates them to human agents with all relevant context, ensuring no query falls through the cracks while prioritizing human resources for high-value interactions.
How quickly can I set up the Backlog AI Chat Widget?
You can set up a fully functional Backlog AI Chat Widget in under 5 minutes. Our no-code platform makes it simple to train the AI by uploading documents (PDF, DOCX, TXT), crawling your website content, or syncing with your existing helpdesk systems like Zendesk. The setup process requires no technical expertise, and once deployed, the widget continuously learns from interactions to improve its performance over time.
Can the Backlog AI Chat Widget integrate with our existing helpdesk?
Yes, the Backlog AI Chat Widget seamlessly integrates with popular helpdesk systems including Zendesk, Freshdesk, and Kustomer. When the AI cannot resolve an issue, it can automatically create tickets in your existing helpdesk with all relevant customer information and conversation history. This integration ensures a smooth workflow between automated and human support, maintaining continuity in your customer service process while reducing manual ticket creation.
How does the human handover process work?
When a customer query requires human assistance, the Backlog AI Chat Widget offers two handover options: 1. Email/Helpdesk Handover: The widget collects necessary customer information and creates a ticket in your helpdesk system or sends details to your support email for follow-up. 2. Live Agent Handover: For immediate assistance, the conversation can transition directly to a live support agent through Wonderchat's built-in chat interface, with full conversation history preserved for context.
How does the widget keep improving over time?
The Backlog AI Chat Widget continuously improves through several mechanisms: 1. Learning from real conversations to better understand common questions and optimal responses 2. Admin tools to correct any inaccurate or "hallucinated" answers, training the AI to avoid similar mistakes 3. Automatic and manual re-crawling options to keep the knowledge base current with your latest content 4. Analytics dashboard insights that identify knowledge gaps and improvement opportunities This ensures your widget becomes more effective at handling your specific support backlog over time.
Can I capture leads with the Backlog AI Chat Widget?
Yes, beyond clearing your support backlog, the Wonderchat AI Chat Widget doubles as a powerful lead generation tool. You can create automated conversation sequences to qualify leads, collect contact information, and book meetings. The widget integrates with popular CRMs like HubSpot and scheduling tools like Calendly, allowing prospects to book demos directly within the chat. You can also set up proactive triggers based on user behavior to engage visitors at peak interest moments.
40+ Languages
Starts at $0.02/message
Available 24/7
Start clearing your support queue
14-day free trial. No credit card required
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited