Answer Benefits Questions Instantly, Year-Round
Benefits are confusing. Our AI chatbot helps employees understand health insurance, 401k, FSA, and other benefits with clear answers in plain language—not just during open enrollment.
Trusted by businesses worldwide
Why Employees Need Year-Round Benefits Support
Employee benefits questions don’t end after open enrollment. Throughout the year, life events like marriage, childbirth, relocation, or changes in employment status trigger new questions about coverage, eligibility, and next steps. When answers aren’t easy to find, employees can feel confused or frustrated, and HR teams face a steady stream of repetitive inquiries. Wonderchat’s AI-powered chatbot provides instant, accurate guidance whenever employees need it. Trained on your benefits plans, policies, and eligibility rules, the chatbot delivers clear answers in real time—without emails, tickets, or wait times. By making benefits information accessible year-round, Wonderchat improves employee confidence, reduces HR workload, and ensures everyone gets the right guidance at the right moment.
Emily
AI Agent
Wonderbot
Welcome to Wonderchat! How can I help you today?
hey i’d like to upgrade to enterprise please
Wonderbot
Sure, please hold on for a second.
Retrieving account details...
Retrieving account details...
Please confirm that you would like to upgrade to Wonderchat Enterprise. Your Visa card ending in 1234 will be charged $480.00 a year.
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Easy 5 minute set-up
How Wonderchat Works
Decision Support
Benefits Plan Comparison
Help employees compare health insurance plans, understand deductibles vs. premiums, and choose the right coverage for their situation.
Side-by-side plan comparison
Cost scenario calculators
Personalized recommendations
Decision Support
Benefits Plan Comparison
Help employees compare health insurance plans, understand deductibles vs. premiums, and choose the right coverage for their situation.
Side-by-side plan comparison
Cost scenario calculators
Personalized recommendations
Decision Support
Benefits Plan Comparison
Help employees compare health insurance plans, understand deductibles vs. premiums, and choose the right coverage for their situation.
Side-by-side plan comparison
Cost scenario calculators
Personalized recommendations
Understanding
Coverage & Eligibility Answers
Explain what's covered, who's eligible, waiting periods, and coverage limits. Translates insurance jargon into plain language employees understand.
Plain-language explanations
Eligibility verification
Coverage limit clarity
Understanding
Coverage & Eligibility Answers
Explain what's covered, who's eligible, waiting periods, and coverage limits. Translates insurance jargon into plain language employees understand.
Plain-language explanations
Eligibility verification
Coverage limit clarity
Understanding
Coverage & Eligibility Answers
Explain what's covered, who's eligible, waiting periods, and coverage limits. Translates insurance jargon into plain language employees understand.
Plain-language explanations
Eligibility verification
Coverage limit clarity
Life Changes
Life Event Enrollment Guidance
Walk employees through benefits changes for marriage, birth, adoption, or other qualifying events. Explains deadlines and required documentation.
Qualifying event identification
Deadline tracking
Required documentation lists
Life Changes
Life Event Enrollment Guidance
Walk employees through benefits changes for marriage, birth, adoption, or other qualifying events. Explains deadlines and required documentation.
Qualifying event identification
Deadline tracking
Required documentation lists
Life Changes
Life Event Enrollment Guidance
Walk employees through benefits changes for marriage, birth, adoption, or other qualifying events. Explains deadlines and required documentation.
Qualifying event identification
Deadline tracking
Required documentation lists
5-minute set up with our native integration
Simplify Benefits Communication Year-Round
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Enrollment
Open Enrollment Support
During open enrollment, the chatbot handles the surge of questions, guides employees through decisions, and reduces
Decision-making guidance
Deadline reminders
Enrollment status checking
Enrollment
Open Enrollment Support
During open enrollment, the chatbot handles the surge of questions, guides employees through decisions, and reduces
Decision-making guidance
Deadline reminders
Enrollment status checking
Enrollment
Open Enrollment Support
During open enrollment, the chatbot handles the surge of questions, guides employees through decisions, and reduces
Decision-making guidance
Deadline reminders
Enrollment status checking
Retirement
401k & Retirement Info
Answer questions about contribution limits, employer matching, vesting schedules, and investment options. Helps employees make informed retirement decisions.
Contribution limit guidance
Matching calculation
Vesting schedule clarity
Retirement
401k & Retirement Info
Answer questions about contribution limits, employer matching, vesting schedules, and investment options. Helps employees make informed retirement decisions.
Contribution limit guidance
Matching calculation
Vesting schedule clarity
Retirement
401k & Retirement Info
Answer questions about contribution limits, employer matching, vesting schedules, and investment options. Helps employees make informed retirement decisions.
Contribution limit guidance
Matching calculation
Vesting schedule clarity
40+ Languages
Starts at $0.02/message
Available 24/7
Request Demo
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
FAQ
Can it handle carrier-specific questions about claims?
The chatbot provides general guidance and directs employees to carrier resources for claim-specific questions. It can also explain how to contact the right carrier.
How does it stay current with annual benefits changes?
We update the chatbot with new plan details, rates, and policies before each plan year. You can also make real-time updates as needed.
Can it calculate take-home pay impact of benefit elections?
Yes, the chatbot can show estimated paycheck impact of different benefit choices based on your plan costs and payroll deductions.
Does it integrate with our benefits administration platform?
Yes, we integrate with major platforms (Benefitfocus, Employee Navigator, ADP) to provide personalized enrollment status and plan details.
What if an employee asks about a very specific medical scenario?
The chatbot provides general coverage information but escalates medical coverage questions requiring professional judgment to HR or the insurance carrier.
Can we customize it for our unique perks and benefits?
Absolutely. We train the chatbot on your complete benefits package including unique perks, wellness programs, and company-specific offerings.
FAQ
Can it handle carrier-specific questions about claims?
The chatbot provides general guidance and directs employees to carrier resources for claim-specific questions. It can also explain how to contact the right carrier.
How does it stay current with annual benefits changes?
We update the chatbot with new plan details, rates, and policies before each plan year. You can also make real-time updates as needed.
Can it calculate take-home pay impact of benefit elections?
Yes, the chatbot can show estimated paycheck impact of different benefit choices based on your plan costs and payroll deductions.
Does it integrate with our benefits administration platform?
Yes, we integrate with major platforms (Benefitfocus, Employee Navigator, ADP) to provide personalized enrollment status and plan details.
What if an employee asks about a very specific medical scenario?
The chatbot provides general coverage information but escalates medical coverage questions requiring professional judgment to HR or the insurance carrier.
Can we customize it for our unique perks and benefits?
Absolutely. We train the chatbot on your complete benefits package including unique perks, wellness programs, and company-specific offerings.
FAQ
Can it handle carrier-specific questions about claims?
The chatbot provides general guidance and directs employees to carrier resources for claim-specific questions. It can also explain how to contact the right carrier.
How does it stay current with annual benefits changes?
We update the chatbot with new plan details, rates, and policies before each plan year. You can also make real-time updates as needed.
Can it calculate take-home pay impact of benefit elections?
Yes, the chatbot can show estimated paycheck impact of different benefit choices based on your plan costs and payroll deductions.
Does it integrate with our benefits administration platform?
Yes, we integrate with major platforms (Benefitfocus, Employee Navigator, ADP) to provide personalized enrollment status and plan details.
What if an employee asks about a very specific medical scenario?
The chatbot provides general coverage information but escalates medical coverage questions requiring professional judgment to HR or the insurance carrier.
Can we customize it for our unique perks and benefits?
Absolutely. We train the chatbot on your complete benefits package including unique perks, wellness programs, and company-specific offerings.
40+ Languages
Starts at $0.02/message
Available 24/7
Request Demo
14-day free trial. No credit card required
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited