AI Chatbots for Booking Clinical Appointments

Automate patient scheduling with intelligent chatbots that integrate with your clinical systems. Wonderchat's no-code platform enables 24/7 appointment booking while reducing administrative workload by up to 70%.

Trusted by businesses worldwide

Transform Clinical Scheduling with AI

Front desk staff spend 70% of their time managing appointments, often leading to patient frustration and scheduling errors. Wonderchat's AI chatbots provide a better solution. Our platform enables healthcare providers to create intelligent booking assistants that handle appointment scheduling, rescheduling, and qualification questions around the clock. Patients gain immediate access to booking services while your staff focuses on delivering care rather than managing calendars. With enterprise-grade security and seamless EMR integration capabilities, Wonderchat ensures your appointment data flows securely between systems while providing the verifiable accuracy healthcare requires.

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Easy 5 minute set-up

How Wonderchat Works

Clinical Scheduling Automation

Automated Appointment Booking Workflows

Create structured, multi-step booking flows that guide patients through scheduling, collect necessary pre-appointment information, and sync directly with your clinical calendar system for seamless appointment management.

24/7 appointment access

Patient qualification questions

Calendar integration

Clinical Scheduling Automation

Automated Appointment Booking Workflows

Create structured, multi-step booking flows that guide patients through scheduling, collect necessary pre-appointment information, and sync directly with your clinical calendar system for seamless appointment management.

24/7 appointment access

Patient qualification questions

Calendar integration

Clinical Scheduling Automation

Automated Appointment Booking Workflows

Create structured, multi-step booking flows that guide patients through scheduling, collect necessary pre-appointment information, and sync directly with your clinical calendar system for seamless appointment management.

24/7 appointment access

Patient qualification questions

Calendar integration

EMR-Ready Knowledge Base

Train AI on Your Clinical Protocols

Quickly train your chatbot on appointment types, provider specialties, and scheduling policies by uploading documents or crawling your website, ensuring accurate patient guidance through the booking process.

Upload scheduling policies

Provider availability rules

Service descriptions

EMR-Ready Knowledge Base

Train AI on Your Clinical Protocols

Quickly train your chatbot on appointment types, provider specialties, and scheduling policies by uploading documents or crawling your website, ensuring accurate patient guidance through the booking process.

Upload scheduling policies

Provider availability rules

Service descriptions

EMR-Ready Knowledge Base

Train AI on Your Clinical Protocols

Quickly train your chatbot on appointment types, provider specialties, and scheduling policies by uploading documents or crawling your website, ensuring accurate patient guidance through the booking process.

Upload scheduling policies

Provider availability rules

Service descriptions

Streamlined Patient Intake

Capture Patient Details & Book Consultations

Convert website visitors into scheduled patients by collecting contact information, answering initial questions, and enabling direct calendar booking through Calendly integration, all while syncing data to your systems.

Collect medical history

Integrate with EMR

Automated follow-ups

Streamlined Patient Intake

Capture Patient Details & Book Consultations

Convert website visitors into scheduled patients by collecting contact information, answering initial questions, and enabling direct calendar booking through Calendly integration, all while syncing data to your systems.

Collect medical history

Integrate with EMR

Automated follow-ups

Streamlined Patient Intake

Capture Patient Details & Book Consultations

Convert website visitors into scheduled patients by collecting contact information, answering initial questions, and enabling direct calendar booking through Calendly integration, all while syncing data to your systems.

Collect medical history

Integrate with EMR

Automated follow-ups

5-minute set up

Set Up Your Clinical Booking Chatbot in Minutes

1

Select the Right AI Model – Pick the perfect fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Escalation When Needed

Smooth Handoff to Clinical Staff

When patients have complex scheduling needs or require special assistance, the chatbot seamlessly transfers the conversation to your clinical staff with full context, ensuring continuity and personalized care.

Complex case routing

Staff notification system

Complete conversation history

Escalation When Needed

Smooth Handoff to Clinical Staff

When patients have complex scheduling needs or require special assistance, the chatbot seamlessly transfers the conversation to your clinical staff with full context, ensuring continuity and personalized care.

Complex case routing

Staff notification system

Complete conversation history

Escalation When Needed

Smooth Handoff to Clinical Staff

When patients have complex scheduling needs or require special assistance, the chatbot seamlessly transfers the conversation to your clinical staff with full context, ensuring continuity and personalized care.

Complex case routing

Staff notification system

Complete conversation history

Optimize Booking Efficiency

Appointment Analytics Dashboard

Gain actionable insights into your appointment scheduling process with comprehensive analytics on patient engagement, popular appointment types, completion rates, and areas where your scheduling workflow can be optimized.

Track booking completion

Identify scheduling bottlenecks

Measure staff time saved

Optimize Booking Efficiency

Appointment Analytics Dashboard

Gain actionable insights into your appointment scheduling process with comprehensive analytics on patient engagement, popular appointment types, completion rates, and areas where your scheduling workflow can be optimized.

Track booking completion

Identify scheduling bottlenecks

Measure staff time saved

Optimize Booking Efficiency

Appointment Analytics Dashboard

Gain actionable insights into your appointment scheduling process with comprehensive analytics on patient engagement, popular appointment types, completion rates, and areas where your scheduling workflow can be optimized.

Track booking completion

Identify scheduling bottlenecks

Measure staff time saved

40+ Languages

Starts at $0.02/message

Available 24/7

Automate Clinical Appointment Scheduling Today

Testimonials

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with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

How does Wonderchat integrate with existing EMR systems?

Wonderchat seamlessly integrates with your existing EMR systems through our robust API/SDK. Our platform features extensive integration capabilities that connect with your clinical appointment systems, ensuring patient booking information flows automatically between your chatbot and EMR. This eliminates double-entry, reduces administrative workload, and maintains accurate scheduling records across all your systems.

Is Wonderchat's AI chatbot HIPAA compliant for healthcare use?

While Wonderchat provides enterprise-grade security with SOC 2 and GDPR compliance, you should configure your implementation to meet your specific HIPAA requirements. Our platform's security features support healthcare organizations with role-based access controls, secure data handling, and verifiable information retrieval. For healthcare-specific implementations, our team can discuss your compliance needs during onboarding.

How quickly can we deploy an appointment booking chatbot?

You can create and deploy a fully functional appointment booking chatbot in under 5 minutes with our no-code platform. Simply train the AI by uploading your appointment policies, service descriptions, and provider information via documents or website crawling. The chatbot will immediately be ready to handle appointment inquiries, qualification questions, and booking workflows, while continuously improving through real interactions.

Can patients book appointments outside of business hours?

Yes! One of the key benefits of Wonderchat's AI chatbots is 24/7 availability. Patients can check provider availability, answer qualification questions, and book appointments at any time, even when your clinic is closed. This significantly improves patient access while reducing phone traffic during business hours. The system automatically syncs with your appointment calendar to show only truly available slots.

How does the chatbot handle appointment rescheduling and cancellations?

Wonderchat's custom workflows allow you to create specific conversation sequences for rescheduling and cancellations. The chatbot can verify patient identity, locate existing appointments, offer available alternative times, and update your booking system automatically. This reduces no-shows and streamlines schedule management without requiring staff intervention for routine changes.

What happens when the AI can't answer a complex scheduling question?

When the AI encounters a complex scheduling scenario it can't handle, our human handover feature activates. The chatbot can either collect the patient's contact details and create a support ticket in your helpdesk system (like Zendesk or Freshdesk), or connect them directly with a live agent through our built-in chat interface. This ensures every patient query is addressed appropriately without frustration.

FAQ

How does Wonderchat integrate with existing EMR systems?

Wonderchat seamlessly integrates with your existing EMR systems through our robust API/SDK. Our platform features extensive integration capabilities that connect with your clinical appointment systems, ensuring patient booking information flows automatically between your chatbot and EMR. This eliminates double-entry, reduces administrative workload, and maintains accurate scheduling records across all your systems.

Is Wonderchat's AI chatbot HIPAA compliant for healthcare use?

While Wonderchat provides enterprise-grade security with SOC 2 and GDPR compliance, you should configure your implementation to meet your specific HIPAA requirements. Our platform's security features support healthcare organizations with role-based access controls, secure data handling, and verifiable information retrieval. For healthcare-specific implementations, our team can discuss your compliance needs during onboarding.

How quickly can we deploy an appointment booking chatbot?

You can create and deploy a fully functional appointment booking chatbot in under 5 minutes with our no-code platform. Simply train the AI by uploading your appointment policies, service descriptions, and provider information via documents or website crawling. The chatbot will immediately be ready to handle appointment inquiries, qualification questions, and booking workflows, while continuously improving through real interactions.

Can patients book appointments outside of business hours?

Yes! One of the key benefits of Wonderchat's AI chatbots is 24/7 availability. Patients can check provider availability, answer qualification questions, and book appointments at any time, even when your clinic is closed. This significantly improves patient access while reducing phone traffic during business hours. The system automatically syncs with your appointment calendar to show only truly available slots.

How does the chatbot handle appointment rescheduling and cancellations?

Wonderchat's custom workflows allow you to create specific conversation sequences for rescheduling and cancellations. The chatbot can verify patient identity, locate existing appointments, offer available alternative times, and update your booking system automatically. This reduces no-shows and streamlines schedule management without requiring staff intervention for routine changes.

What happens when the AI can't answer a complex scheduling question?

When the AI encounters a complex scheduling scenario it can't handle, our human handover feature activates. The chatbot can either collect the patient's contact details and create a support ticket in your helpdesk system (like Zendesk or Freshdesk), or connect them directly with a live agent through our built-in chat interface. This ensures every patient query is addressed appropriately without frustration.

FAQ

How does Wonderchat integrate with existing EMR systems?

Wonderchat seamlessly integrates with your existing EMR systems through our robust API/SDK. Our platform features extensive integration capabilities that connect with your clinical appointment systems, ensuring patient booking information flows automatically between your chatbot and EMR. This eliminates double-entry, reduces administrative workload, and maintains accurate scheduling records across all your systems.

Is Wonderchat's AI chatbot HIPAA compliant for healthcare use?

While Wonderchat provides enterprise-grade security with SOC 2 and GDPR compliance, you should configure your implementation to meet your specific HIPAA requirements. Our platform's security features support healthcare organizations with role-based access controls, secure data handling, and verifiable information retrieval. For healthcare-specific implementations, our team can discuss your compliance needs during onboarding.

How quickly can we deploy an appointment booking chatbot?

You can create and deploy a fully functional appointment booking chatbot in under 5 minutes with our no-code platform. Simply train the AI by uploading your appointment policies, service descriptions, and provider information via documents or website crawling. The chatbot will immediately be ready to handle appointment inquiries, qualification questions, and booking workflows, while continuously improving through real interactions.

Can patients book appointments outside of business hours?

Yes! One of the key benefits of Wonderchat's AI chatbots is 24/7 availability. Patients can check provider availability, answer qualification questions, and book appointments at any time, even when your clinic is closed. This significantly improves patient access while reducing phone traffic during business hours. The system automatically syncs with your appointment calendar to show only truly available slots.

How does the chatbot handle appointment rescheduling and cancellations?

Wonderchat's custom workflows allow you to create specific conversation sequences for rescheduling and cancellations. The chatbot can verify patient identity, locate existing appointments, offer available alternative times, and update your booking system automatically. This reduces no-shows and streamlines schedule management without requiring staff intervention for routine changes.

What happens when the AI can't answer a complex scheduling question?

When the AI encounters a complex scheduling scenario it can't handle, our human handover feature activates. The chatbot can either collect the patient's contact details and create a support ticket in your helpdesk system (like Zendesk or Freshdesk), or connect them directly with a live agent through our built-in chat interface. This ensures every patient query is addressed appropriately without frustration.

40+ Languages

Starts at $0.02/message

Available 24/7

Automate Clinical Appointment Scheduling Today

The platform to build AI agents that feel human

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