Customer Service Chatbot Platform for 24/7 Support

Provide instant answers and deflect up to 70% of common support queries with Wonderchat's AI platform. Train on your unique data to deliver human-like responses while your team focuses on complex issues.

Trusted by businesses worldwide

Why Your Business Needs 24/7 Support

Modern customers expect immediate answers at any hour, not just during business hours. Without 24/7 support, you risk losing potential sales and damaging customer satisfaction. Wonderchat's AI chatbot platform bridges this gap by providing instant, accurate responses to common questions around the clock. Our solution trains on your specific content - websites, documents, and help desk data - ensuring responses that sound like your best support agents. Deploy in minutes with our no-code platform and watch as your chatbot continuously improves through real conversations, delivering verifiable answers while seamlessly escalating complex issues to your team.

Emily

AI Agent

Wonderbot

Welcome to Wonderchat! How can I help you today?

hey i’d like to upgrade to enterprise please

Wonderbot

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Easy 5 minute set-up

How Wonderchat Works

Reduce Support Ticket Volume

Handle Common Questions 24/7

Automatically answer frequently asked customer questions with consistent, accurate responses at any hour. Free your support team from repetitive inquiries while ensuring customers never wait for essential information.

Instant 24/7 responses

Consistent accurate answers

Reduce agent workload

Reduce Support Ticket Volume

Handle Common Questions 24/7

Automatically answer frequently asked customer questions with consistent, accurate responses at any hour. Free your support team from repetitive inquiries while ensuring customers never wait for essential information.

Instant 24/7 responses

Consistent accurate answers

Reduce agent workload

Reduce Support Ticket Volume

Handle Common Questions 24/7

Automatically answer frequently asked customer questions with consistent, accurate responses at any hour. Free your support team from repetitive inquiries while ensuring customers never wait for essential information.

Instant 24/7 responses

Consistent accurate answers

Reduce agent workload

Your Knowledge, Your Voice

Train AI on Your Unique Data

Create a chatbot that truly understands your business by training it on your websites, documents, and help desk articles. Deploy a fully functional agent that speaks with your company's expertise in under 5 minutes.

Website content integration

PDF/DOCX document support

Help desk synchronization

Your Knowledge, Your Voice

Train AI on Your Unique Data

Create a chatbot that truly understands your business by training it on your websites, documents, and help desk articles. Deploy a fully functional agent that speaks with your company's expertise in under 5 minutes.

Website content integration

PDF/DOCX document support

Help desk synchronization

Your Knowledge, Your Voice

Train AI on Your Unique Data

Create a chatbot that truly understands your business by training it on your websites, documents, and help desk articles. Deploy a fully functional agent that speaks with your company's expertise in under 5 minutes.

Website content integration

PDF/DOCX document support

Help desk synchronization

Never Leave Customers Stranded

Seamless Human Support Handoff

When conversations require human expertise, Wonderchat intelligently escalates to your team via email, help desk tickets, or live chat. Ensure complex issues receive proper attention while collecting all relevant customer information.

Smart escalation triggers

Department-based routing

Complete conversation history

Never Leave Customers Stranded

Seamless Human Support Handoff

When conversations require human expertise, Wonderchat intelligently escalates to your team via email, help desk tickets, or live chat. Ensure complex issues receive proper attention while collecting all relevant customer information.

Smart escalation triggers

Department-based routing

Complete conversation history

Never Leave Customers Stranded

Seamless Human Support Handoff

When conversations require human expertise, Wonderchat intelligently escalates to your team via email, help desk tickets, or live chat. Ensure complex issues receive proper attention while collecting all relevant customer information.

Smart escalation triggers

Department-based routing

Complete conversation history

5-minute set up with our native integration

Set Up Your 24/7 Support Chatbot in Minutes

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Optimize Support Performance

Actionable Analytics Dashboard

Gain valuable insights into customer questions, resolution rates, and knowledge gaps. Use these analytics to continuously improve your chatbot's performance and identify areas where additional content or training is needed.

Customer question tracking

Resolution rate metrics

Knowledge gap identification

Optimize Support Performance

Actionable Analytics Dashboard

Gain valuable insights into customer questions, resolution rates, and knowledge gaps. Use these analytics to continuously improve your chatbot's performance and identify areas where additional content or training is needed.

Customer question tracking

Resolution rate metrics

Knowledge gap identification

Optimize Support Performance

Actionable Analytics Dashboard

Gain valuable insights into customer questions, resolution rates, and knowledge gaps. Use these analytics to continuously improve your chatbot's performance and identify areas where additional content or training is needed.

Customer question tracking

Resolution rate metrics

Knowledge gap identification

Always Accurate Information

Continuous Learning & Improvement

Ensure your chatbot provides only accurate information with built-in correction capabilities. When inaccuracies occur, easily correct responses and train your AI to avoid similar mistakes, building customer trust with verifiable answers.

Real-time corrections

Prevent AI hallucinations

Verified information sources

Always Accurate Information

Continuous Learning & Improvement

Ensure your chatbot provides only accurate information with built-in correction capabilities. When inaccuracies occur, easily correct responses and train your AI to avoid similar mistakes, building customer trust with verifiable answers.

Real-time corrections

Prevent AI hallucinations

Verified information sources

Always Accurate Information

Continuous Learning & Improvement

Ensure your chatbot provides only accurate information with built-in correction capabilities. When inaccuracies occur, easily correct responses and train your AI to avoid similar mistakes, building customer trust with verifiable answers.

Real-time corrections

Prevent AI hallucinations

Verified information sources

40+ Languages

Starts at $0.02/message

Available 24/7

Start Your 24/7 Customer Support Chatbot

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

How quickly can I set up a customer service chatbot?

You can deploy a fully functional customer service chatbot in under 5 minutes with Wonderchat's no-code platform. Simply upload your support documents (PDF, DOCX, TXT), connect your website for crawling, or sync with your help desk system like Zendesk. The AI will automatically train on your content and be ready to answer customer questions immediately.

Can the chatbot handle multiple languages for international support?

Yes, Wonderchat supports over 40 languages and automatically responds in the user's language. This allows you to provide 24/7 multilingual support without hiring additional staff or translators. Your knowledge base only needs to exist in one language - the AI will handle the translation work for you.

How does the chatbot escalate complex issues to human agents?

Wonderchat provides seamless escalation paths when conversations require human expertise. The system can automatically trigger handovers based on specific conditions (like the AI's inability to answer or after a certain number of messages). When escalated, the chatbot can route tickets to support emails, create tickets in helpdesks like Zendesk and Freshdesk, or enable live agent takeover through the built-in interface.

What happens when the chatbot doesn't know the answer?

Unlike generic chatbots, Wonderchat is designed to handle uncertainty appropriately. When the AI doesn't have sufficient information to answer confidently, it will acknowledge its limitations rather than providing incorrect information. The system can then offer to escalate to a human agent, search for information elsewhere, or suggest alternative resources. This prevents AI hallucinations and maintains customer trust.

How does the chatbot stay updated with our latest information?

Wonderchat features robust crawling capabilities that keep your AI's knowledge current. You can set up automatic re-crawling of your websites and documents or manually trigger updates when you publish new content. This ensures your chatbot always provides the most up-to-date information about your products, services, and policies without requiring constant maintenance.

Is the customer service chatbot secure for sensitive information?

Yes, Wonderchat is built with enterprise-grade security in mind. The platform is SOC 2 and GDPR compliant, making it suitable for organizations that handle sensitive customer data. For enterprises with specific security requirements, we offer flexible deployment options and custom integrations to ensure your data remains protected while providing seamless customer service.

FAQ

How quickly can I set up a customer service chatbot?

You can deploy a fully functional customer service chatbot in under 5 minutes with Wonderchat's no-code platform. Simply upload your support documents (PDF, DOCX, TXT), connect your website for crawling, or sync with your help desk system like Zendesk. The AI will automatically train on your content and be ready to answer customer questions immediately.

Can the chatbot handle multiple languages for international support?

Yes, Wonderchat supports over 40 languages and automatically responds in the user's language. This allows you to provide 24/7 multilingual support without hiring additional staff or translators. Your knowledge base only needs to exist in one language - the AI will handle the translation work for you.

How does the chatbot escalate complex issues to human agents?

Wonderchat provides seamless escalation paths when conversations require human expertise. The system can automatically trigger handovers based on specific conditions (like the AI's inability to answer or after a certain number of messages). When escalated, the chatbot can route tickets to support emails, create tickets in helpdesks like Zendesk and Freshdesk, or enable live agent takeover through the built-in interface.

What happens when the chatbot doesn't know the answer?

Unlike generic chatbots, Wonderchat is designed to handle uncertainty appropriately. When the AI doesn't have sufficient information to answer confidently, it will acknowledge its limitations rather than providing incorrect information. The system can then offer to escalate to a human agent, search for information elsewhere, or suggest alternative resources. This prevents AI hallucinations and maintains customer trust.

How does the chatbot stay updated with our latest information?

Wonderchat features robust crawling capabilities that keep your AI's knowledge current. You can set up automatic re-crawling of your websites and documents or manually trigger updates when you publish new content. This ensures your chatbot always provides the most up-to-date information about your products, services, and policies without requiring constant maintenance.

Is the customer service chatbot secure for sensitive information?

Yes, Wonderchat is built with enterprise-grade security in mind. The platform is SOC 2 and GDPR compliant, making it suitable for organizations that handle sensitive customer data. For enterprises with specific security requirements, we offer flexible deployment options and custom integrations to ensure your data remains protected while providing seamless customer service.

FAQ

How quickly can I set up a customer service chatbot?

You can deploy a fully functional customer service chatbot in under 5 minutes with Wonderchat's no-code platform. Simply upload your support documents (PDF, DOCX, TXT), connect your website for crawling, or sync with your help desk system like Zendesk. The AI will automatically train on your content and be ready to answer customer questions immediately.

Can the chatbot handle multiple languages for international support?

Yes, Wonderchat supports over 40 languages and automatically responds in the user's language. This allows you to provide 24/7 multilingual support without hiring additional staff or translators. Your knowledge base only needs to exist in one language - the AI will handle the translation work for you.

How does the chatbot escalate complex issues to human agents?

Wonderchat provides seamless escalation paths when conversations require human expertise. The system can automatically trigger handovers based on specific conditions (like the AI's inability to answer or after a certain number of messages). When escalated, the chatbot can route tickets to support emails, create tickets in helpdesks like Zendesk and Freshdesk, or enable live agent takeover through the built-in interface.

What happens when the chatbot doesn't know the answer?

Unlike generic chatbots, Wonderchat is designed to handle uncertainty appropriately. When the AI doesn't have sufficient information to answer confidently, it will acknowledge its limitations rather than providing incorrect information. The system can then offer to escalate to a human agent, search for information elsewhere, or suggest alternative resources. This prevents AI hallucinations and maintains customer trust.

How does the chatbot stay updated with our latest information?

Wonderchat features robust crawling capabilities that keep your AI's knowledge current. You can set up automatic re-crawling of your websites and documents or manually trigger updates when you publish new content. This ensures your chatbot always provides the most up-to-date information about your products, services, and policies without requiring constant maintenance.

Is the customer service chatbot secure for sensitive information?

Yes, Wonderchat is built with enterprise-grade security in mind. The platform is SOC 2 and GDPR compliant, making it suitable for organizations that handle sensitive customer data. For enterprises with specific security requirements, we offer flexible deployment options and custom integrations to ensure your data remains protected while providing seamless customer service.

40+ Languages

Starts at $0.02/message

Available 24/7

Start Your 24/7 Customer Support Chatbot

The platform to build AI agents that feel human

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