24/7 Customer Support Automation That Reduces Trial Churn

Stop losing trial users to slow support responses. Wonderchat's 24/7 customer support automation software provides instant answers to common questions, reducing churn by deflecting up to 70% of support queries without hiring additional staff.

Trusted by businesses worldwide

Why Businesses Need 24/7 Support Automation

Customer expectations don't sleep, and neither should your support. When trial users can't get immediate answers, they abandon your product—often for competitors with better support. Wonderchat's AI chatbot platform transforms your existing documentation into an intelligent support system that responds instantly in 100+ languages. Train it on your website, help centers, and documents in minutes, not months. Unlike generic chatbots, our solution provides verified, source-attributed answers from your own content, ensuring accuracy while dramatically reducing your team's workload.

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Wonderbot

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Easy 5 minute set-up

How Wonderchat Works

24/7 Instant Customer Support

Handle Support Queries Around the Clock

Automate responses to common support questions with consistent, accurate information 24/7, reducing trial user churn and freeing your team from repetitive inquiries.

Instant 24/7 responses

70% support query deflection

Reduce trial user churn

24/7 Instant Customer Support

Handle Support Queries Around the Clock

Automate responses to common support questions with consistent, accurate information 24/7, reducing trial user churn and freeing your team from repetitive inquiries.

Instant 24/7 responses

70% support query deflection

Reduce trial user churn

24/7 Instant Customer Support

Handle Support Queries Around the Clock

Automate responses to common support questions with consistent, accurate information 24/7, reducing trial user churn and freeing your team from repetitive inquiries.

Instant 24/7 responses

70% support query deflection

Reduce trial user churn

No-Code Implementation

Train AI on Your Unique Content

Quickly build a support chatbot that knows your product inside and out by training it on your documentation, websites, and help desk articles in minutes.

5-minute setup time

Upload PDFs, DOCX, TXT

Crawl unlimited websites

No-Code Implementation

Train AI on Your Unique Content

Quickly build a support chatbot that knows your product inside and out by training it on your documentation, websites, and help desk articles in minutes.

5-minute setup time

Upload PDFs, DOCX, TXT

Crawl unlimited websites

No-Code Implementation

Train AI on Your Unique Content

Quickly build a support chatbot that knows your product inside and out by training it on your documentation, websites, and help desk articles in minutes.

5-minute setup time

Upload PDFs, DOCX, TXT

Crawl unlimited websites

Seamless Escalation Path

Smart Human Handoff When Needed

Ensure complex issues get proper attention with automatic escalation to your support team via email, helpdesk tickets, or direct live agent takeover.

Automatic escalation triggers

Collect user information first

Route to proper departments

Seamless Escalation Path

Smart Human Handoff When Needed

Ensure complex issues get proper attention with automatic escalation to your support team via email, helpdesk tickets, or direct live agent takeover.

Automatic escalation triggers

Collect user information first

Route to proper departments

Seamless Escalation Path

Smart Human Handoff When Needed

Ensure complex issues get proper attention with automatic escalation to your support team via email, helpdesk tickets, or direct live agent takeover.

Automatic escalation triggers

Collect user information first

Route to proper departments

5-minute set up with our native integration

Set Up Automated Customer Support in 5 Minutes

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Support Performance Insights

Track Impact With Analytics Dashboard

Measure support effectiveness with comprehensive analytics on user engagement, popular queries, resolution rates, and knowledge gaps to continuously improve your automation.

Track resolution rates

Identify knowledge gaps

Optimize content strategy

Support Performance Insights

Track Impact With Analytics Dashboard

Measure support effectiveness with comprehensive analytics on user engagement, popular queries, resolution rates, and knowledge gaps to continuously improve your automation.

Track resolution rates

Identify knowledge gaps

Optimize content strategy

Support Performance Insights

Track Impact With Analytics Dashboard

Measure support effectiveness with comprehensive analytics on user engagement, popular queries, resolution rates, and knowledge gaps to continuously improve your automation.

Track resolution rates

Identify knowledge gaps

Optimize content strategy

Convert Support To Sales

Capture Leads While Providing Support

Turn support interactions into sales opportunities by qualifying prospects, collecting contact information, and booking meetings directly from support conversations.

Qualify prospects automatically

Sync with your CRM

Book meetings instantly

Convert Support To Sales

Capture Leads While Providing Support

Turn support interactions into sales opportunities by qualifying prospects, collecting contact information, and booking meetings directly from support conversations.

Qualify prospects automatically

Sync with your CRM

Book meetings instantly

Convert Support To Sales

Capture Leads While Providing Support

Turn support interactions into sales opportunities by qualifying prospects, collecting contact information, and booking meetings directly from support conversations.

Qualify prospects automatically

Sync with your CRM

Book meetings instantly

40+ Languages

Starts at $0.02/message

Available 24/7

Automate Your 24/7 Customer Support

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

How quickly can I set up 24/7 customer support automation?

You can build and deploy a fully functional AI chatbot trained on your unique content in under 5 minutes with Wonderchat's no-code platform. Simply upload your documentation files (PDF, DOCX, TXT), connect websites for crawling, or sync with your existing help desk. The system will automatically process your content and create a knowledge base for your AI support agent.

What kind of support questions can the AI chatbot handle?

Wonderchat's AI chatbots excel at handling repetitive support inquiries with high accuracy, capable of deflecting up to 70% of common questions. They can answer product questions, troubleshoot common issues, explain policies, provide how-to guidance, and deliver instant responses across 40+ languages. The AI is specifically trained on your content, ensuring accurate, contextual answers relevant to your business.

What happens when the AI can't answer a customer question?

Wonderchat provides seamless human handover options when the AI can't resolve an issue. The system can automatically trigger an escalation based on conversation patterns or AI confidence levels. Depending on your setup, it can route queries to support emails, create tickets in helpdesks like Zendesk and Freshdesk, or connect customers directly with live agents through the built-in chat interface. This ensures no customer query goes unanswered.

How does the AI stay updated with our latest information?

Wonderchat features robust crawling capabilities that continuously update your AI's knowledge. You can set automatic re-crawling schedules or manually trigger updates whenever you publish new content. The platform also learns from actual conversations, allowing you to correct any inaccuracies and improve responses over time. This ensures your support automation always provides current and reliable information.

Can the customer support chatbot integrate with our existing tools?

Yes, Wonderchat integrates seamlessly with your tech stack. It offers native integrations with popular platforms like HubSpot, Zendesk, Shopify, Slack, Discord, and Google Drive. Additionally, Zapier integration enables connection with thousands of other applications. For custom needs, Wonderchat provides a comprehensive REST API and JavaScript SDK to control the chat widget's behavior, identify users, and build custom experiences.

How can I measure the effectiveness of automated customer support?

Wonderchat's built-in analytics dashboard provides comprehensive insights into your chatbot's performance. You can track metrics like user engagement, popular queries, resolution rates, and areas where the AI might be struggling. These actionable insights help you understand customer needs, identify knowledge gaps, and continuously refine your content and AI's performance for improved efficiency and customer satisfaction.

FAQ

How quickly can I set up 24/7 customer support automation?

You can build and deploy a fully functional AI chatbot trained on your unique content in under 5 minutes with Wonderchat's no-code platform. Simply upload your documentation files (PDF, DOCX, TXT), connect websites for crawling, or sync with your existing help desk. The system will automatically process your content and create a knowledge base for your AI support agent.

What kind of support questions can the AI chatbot handle?

Wonderchat's AI chatbots excel at handling repetitive support inquiries with high accuracy, capable of deflecting up to 70% of common questions. They can answer product questions, troubleshoot common issues, explain policies, provide how-to guidance, and deliver instant responses across 40+ languages. The AI is specifically trained on your content, ensuring accurate, contextual answers relevant to your business.

What happens when the AI can't answer a customer question?

Wonderchat provides seamless human handover options when the AI can't resolve an issue. The system can automatically trigger an escalation based on conversation patterns or AI confidence levels. Depending on your setup, it can route queries to support emails, create tickets in helpdesks like Zendesk and Freshdesk, or connect customers directly with live agents through the built-in chat interface. This ensures no customer query goes unanswered.

How does the AI stay updated with our latest information?

Wonderchat features robust crawling capabilities that continuously update your AI's knowledge. You can set automatic re-crawling schedules or manually trigger updates whenever you publish new content. The platform also learns from actual conversations, allowing you to correct any inaccuracies and improve responses over time. This ensures your support automation always provides current and reliable information.

Can the customer support chatbot integrate with our existing tools?

Yes, Wonderchat integrates seamlessly with your tech stack. It offers native integrations with popular platforms like HubSpot, Zendesk, Shopify, Slack, Discord, and Google Drive. Additionally, Zapier integration enables connection with thousands of other applications. For custom needs, Wonderchat provides a comprehensive REST API and JavaScript SDK to control the chat widget's behavior, identify users, and build custom experiences.

How can I measure the effectiveness of automated customer support?

Wonderchat's built-in analytics dashboard provides comprehensive insights into your chatbot's performance. You can track metrics like user engagement, popular queries, resolution rates, and areas where the AI might be struggling. These actionable insights help you understand customer needs, identify knowledge gaps, and continuously refine your content and AI's performance for improved efficiency and customer satisfaction.

FAQ

How quickly can I set up 24/7 customer support automation?

You can build and deploy a fully functional AI chatbot trained on your unique content in under 5 minutes with Wonderchat's no-code platform. Simply upload your documentation files (PDF, DOCX, TXT), connect websites for crawling, or sync with your existing help desk. The system will automatically process your content and create a knowledge base for your AI support agent.

What kind of support questions can the AI chatbot handle?

Wonderchat's AI chatbots excel at handling repetitive support inquiries with high accuracy, capable of deflecting up to 70% of common questions. They can answer product questions, troubleshoot common issues, explain policies, provide how-to guidance, and deliver instant responses across 40+ languages. The AI is specifically trained on your content, ensuring accurate, contextual answers relevant to your business.

What happens when the AI can't answer a customer question?

Wonderchat provides seamless human handover options when the AI can't resolve an issue. The system can automatically trigger an escalation based on conversation patterns or AI confidence levels. Depending on your setup, it can route queries to support emails, create tickets in helpdesks like Zendesk and Freshdesk, or connect customers directly with live agents through the built-in chat interface. This ensures no customer query goes unanswered.

How does the AI stay updated with our latest information?

Wonderchat features robust crawling capabilities that continuously update your AI's knowledge. You can set automatic re-crawling schedules or manually trigger updates whenever you publish new content. The platform also learns from actual conversations, allowing you to correct any inaccuracies and improve responses over time. This ensures your support automation always provides current and reliable information.

Can the customer support chatbot integrate with our existing tools?

Yes, Wonderchat integrates seamlessly with your tech stack. It offers native integrations with popular platforms like HubSpot, Zendesk, Shopify, Slack, Discord, and Google Drive. Additionally, Zapier integration enables connection with thousands of other applications. For custom needs, Wonderchat provides a comprehensive REST API and JavaScript SDK to control the chat widget's behavior, identify users, and build custom experiences.

How can I measure the effectiveness of automated customer support?

Wonderchat's built-in analytics dashboard provides comprehensive insights into your chatbot's performance. You can track metrics like user engagement, popular queries, resolution rates, and areas where the AI might be struggling. These actionable insights help you understand customer needs, identify knowledge gaps, and continuously refine your content and AI's performance for improved efficiency and customer satisfaction.

40+ Languages

Starts at $0.02/message

Available 24/7

Automate Your 24/7 Customer Support

The platform to build AI agents that feel human

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