RAG Chatbot for Customer Support That Delivers Accurate Answers
Transform customer support with Wonderchat's RAG chatbot that ingests your documents to provide instant, source-attributed answers. Deflect up to 70% of repetitive inquiries while maintaining accuracy and trust.
Trusted by businesses worldwide
Why RAG Chatbots Revolutionize Support Teams
Support teams drowning in repetitive tickets need more than basic chatbots. Wonderchat's RAG (Retrieval Augmented Generation) technology creates intelligent AI agents that access your entire knowledge base to deliver verified, source-attributed answers. Our no-code platform allows you to deploy a fully trained support chatbot in minutes, not months. With continuous learning capabilities and built-in analytics, your AI support agent keeps improving while seamlessly escalating complex issues to your human team.
Emily
AI Agent
Wonderbot
Welcome to Wonderchat! How can I help you today?
hey i’d like to upgrade to enterprise please
Wonderbot
Sure, please hold on for a second.
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Please confirm that you would like to upgrade to Wonderchat Enterprise. Your Visa card ending in 1234 will be charged $480.00 a year.
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Easy 5 minute set-up
How Wonderchat Works
Instant Knowledge Transfer
Train AI on Your Support Documents
Quickly feed your support knowledge into Wonderchat by uploading files, crawling websites, or syncing with your help desk. Create a fully functional support agent in under 5 minutes with your unique content.
PDF, DOCX, TXT support
Website crawling capability
Help desk integration
Instant Knowledge Transfer
Train AI on Your Support Documents
Quickly feed your support knowledge into Wonderchat by uploading files, crawling websites, or syncing with your help desk. Create a fully functional support agent in under 5 minutes with your unique content.
PDF, DOCX, TXT support
Website crawling capability
Help desk integration
Instant Knowledge Transfer
Train AI on Your Support Documents
Quickly feed your support knowledge into Wonderchat by uploading files, crawling websites, or syncing with your help desk. Create a fully functional support agent in under 5 minutes with your unique content.
PDF, DOCX, TXT support
Website crawling capability
Help desk integration
Support Ticket Deflection
Handle Repetitive Questions Accurately
Reduce support workload by automating responses to common inquiries with precise, consistent information. Your RAG chatbot provides 24/7 support while maintaining accuracy on complex product and policy questions.
70% ticket deflection
24/7 instant answers
Consistent information delivery
Support Ticket Deflection
Handle Repetitive Questions Accurately
Reduce support workload by automating responses to common inquiries with precise, consistent information. Your RAG chatbot provides 24/7 support while maintaining accuracy on complex product and policy questions.
70% ticket deflection
24/7 instant answers
Consistent information delivery
Support Ticket Deflection
Handle Repetitive Questions Accurately
Reduce support workload by automating responses to common inquiries with precise, consistent information. Your RAG chatbot provides 24/7 support while maintaining accuracy on complex product and policy questions.
70% ticket deflection
24/7 instant answers
Consistent information delivery
Eliminate AI Hallucinations
Source-Attributed, Verifiable Answers
Wonderchat's RAG technology ensures every answer is traced back to your official documentation, eliminating AI hallucinations. When inaccuracies occur, simply correct responses to train the AI for future interactions.
Source attribution
Real-time corrections
Continuous improvement
Eliminate AI Hallucinations
Source-Attributed, Verifiable Answers
Wonderchat's RAG technology ensures every answer is traced back to your official documentation, eliminating AI hallucinations. When inaccuracies occur, simply correct responses to train the AI for future interactions.
Source attribution
Real-time corrections
Continuous improvement
Eliminate AI Hallucinations
Source-Attributed, Verifiable Answers
Wonderchat's RAG technology ensures every answer is traced back to your official documentation, eliminating AI hallucinations. When inaccuracies occur, simply correct responses to train the AI for future interactions.
Source attribution
Real-time corrections
Continuous improvement
5-minute set up with our native integration
Set Up Your RAG Chatbot in Minutes
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Seamless Escalation Path
Smart Handoff to Human Support
When complex issues arise, your AI chatbot gracefully transitions conversations to human agents via email, help desk tickets, or live chat interface, ensuring no customer query goes unanswered.
Customizable handover forms
Department-based routing
Live chat integration
Seamless Escalation Path
Smart Handoff to Human Support
When complex issues arise, your AI chatbot gracefully transitions conversations to human agents via email, help desk tickets, or live chat interface, ensuring no customer query goes unanswered.
Customizable handover forms
Department-based routing
Live chat integration
Seamless Escalation Path
Smart Handoff to Human Support
When complex issues arise, your AI chatbot gracefully transitions conversations to human agents via email, help desk tickets, or live chat interface, ensuring no customer query goes unanswered.
Customizable handover forms
Department-based routing
Live chat integration
Performance Insights
Analytics to Optimize Support
Gain valuable insights into customer inquiries, resolution rates, and knowledge gaps. Leverage these analytics to continuously refine your content and improve your AI support agent's effectiveness.
Identify knowledge gaps
Track resolution rates
Optimize content strategy
Performance Insights
Analytics to Optimize Support
Gain valuable insights into customer inquiries, resolution rates, and knowledge gaps. Leverage these analytics to continuously refine your content and improve your AI support agent's effectiveness.
Identify knowledge gaps
Track resolution rates
Optimize content strategy
Performance Insights
Analytics to Optimize Support
Gain valuable insights into customer inquiries, resolution rates, and knowledge gaps. Leverage these analytics to continuously refine your content and improve your AI support agent's effectiveness.
Identify knowledge gaps
Track resolution rates
Optimize content strategy
40+ Languages
Starts at $0.02/message
Available 24/7
Deploy Your Customer Support RAG Chatbot
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
FAQ
What is a RAG chatbot for customer support?
A RAG (Retrieval Augmented Generation) chatbot for customer support is an AI assistant that combines the conversational abilities of large language models with information retrieved directly from your company's knowledge base. Unlike generic chatbots, RAG chatbots provide source-attributed answers by first searching through your documents for relevant information, then generating accurate responses based on that verified content rather than creating answers from scratch.
How does Wonderchat's RAG chatbot reduce support tickets?
Wonderchat's RAG chatbot can deflect up to 70% of common support inquiries by providing instant, accurate answers trained on your specific content. It handles repetitive questions 24/7, freeing your support team to focus on complex issues. The chatbot continuously improves through real conversations and admin corrections, ensuring higher resolution rates over time while maintaining the ability to seamlessly escalate to human agents when necessary.
What content sources can I use to train my support chatbot?
Wonderchat's platform allows you to train your support chatbot using multiple content sources simultaneously, including: - Document uploads (PDF, DOCX, TXT formats) - Website crawling (unlimited websites with automatic or scheduled re-crawling) - Help desk integrations (like Zendesk) - Knowledge bases and internal documentation This flexibility ensures your chatbot has access to your complete knowledge ecosystem, providing comprehensive support coverage.
How does Wonderchat prevent AI hallucinations in customer interactions?
Wonderchat prevents AI hallucinations through its RAG (Retrieval Augmented Generation) technology, which anchors every response to specific sources in your knowledge base. Each answer includes attribution to its source document, ensuring verification. Additionally, Wonderchat provides tools to correct any inaccurate responses, training the AI to avoid similar mistakes in the future and continuously improving answer accuracy.
Can the chatbot escalate complex issues to human agents?
Yes, Wonderchat provides seamless escalation paths when issues require human intervention. The system can automatically trigger handovers based on conversation complexity or user request, and offers multiple escalation options: - Email routing to support teams - Ticket creation in help desks like Zendesk and Freshdesk - Built-in live chat interface for direct agent takeover - Smart routing to different departments based on topic This ensures no customer query goes unresolved while maintaining a smooth support experience.
How quickly can I deploy a RAG chatbot for my support team?
You can deploy a fully functional RAG chatbot for customer support in under 5 minutes with Wonderchat's no-code platform. The intuitive setup process allows you to quickly upload your knowledge base documents, connect to websites for crawling, or sync with existing help desk solutions. Once your content sources are connected, the AI automatically trains on your material and is immediately ready to handle customer inquiries with source-attributed answers.
FAQ
What is a RAG chatbot for customer support?
A RAG (Retrieval Augmented Generation) chatbot for customer support is an AI assistant that combines the conversational abilities of large language models with information retrieved directly from your company's knowledge base. Unlike generic chatbots, RAG chatbots provide source-attributed answers by first searching through your documents for relevant information, then generating accurate responses based on that verified content rather than creating answers from scratch.
How does Wonderchat's RAG chatbot reduce support tickets?
Wonderchat's RAG chatbot can deflect up to 70% of common support inquiries by providing instant, accurate answers trained on your specific content. It handles repetitive questions 24/7, freeing your support team to focus on complex issues. The chatbot continuously improves through real conversations and admin corrections, ensuring higher resolution rates over time while maintaining the ability to seamlessly escalate to human agents when necessary.
What content sources can I use to train my support chatbot?
Wonderchat's platform allows you to train your support chatbot using multiple content sources simultaneously, including: - Document uploads (PDF, DOCX, TXT formats) - Website crawling (unlimited websites with automatic or scheduled re-crawling) - Help desk integrations (like Zendesk) - Knowledge bases and internal documentation This flexibility ensures your chatbot has access to your complete knowledge ecosystem, providing comprehensive support coverage.
How does Wonderchat prevent AI hallucinations in customer interactions?
Wonderchat prevents AI hallucinations through its RAG (Retrieval Augmented Generation) technology, which anchors every response to specific sources in your knowledge base. Each answer includes attribution to its source document, ensuring verification. Additionally, Wonderchat provides tools to correct any inaccurate responses, training the AI to avoid similar mistakes in the future and continuously improving answer accuracy.
Can the chatbot escalate complex issues to human agents?
Yes, Wonderchat provides seamless escalation paths when issues require human intervention. The system can automatically trigger handovers based on conversation complexity or user request, and offers multiple escalation options: - Email routing to support teams - Ticket creation in help desks like Zendesk and Freshdesk - Built-in live chat interface for direct agent takeover - Smart routing to different departments based on topic This ensures no customer query goes unresolved while maintaining a smooth support experience.
How quickly can I deploy a RAG chatbot for my support team?
You can deploy a fully functional RAG chatbot for customer support in under 5 minutes with Wonderchat's no-code platform. The intuitive setup process allows you to quickly upload your knowledge base documents, connect to websites for crawling, or sync with existing help desk solutions. Once your content sources are connected, the AI automatically trains on your material and is immediately ready to handle customer inquiries with source-attributed answers.
FAQ
What is a RAG chatbot for customer support?
A RAG (Retrieval Augmented Generation) chatbot for customer support is an AI assistant that combines the conversational abilities of large language models with information retrieved directly from your company's knowledge base. Unlike generic chatbots, RAG chatbots provide source-attributed answers by first searching through your documents for relevant information, then generating accurate responses based on that verified content rather than creating answers from scratch.
How does Wonderchat's RAG chatbot reduce support tickets?
Wonderchat's RAG chatbot can deflect up to 70% of common support inquiries by providing instant, accurate answers trained on your specific content. It handles repetitive questions 24/7, freeing your support team to focus on complex issues. The chatbot continuously improves through real conversations and admin corrections, ensuring higher resolution rates over time while maintaining the ability to seamlessly escalate to human agents when necessary.
What content sources can I use to train my support chatbot?
Wonderchat's platform allows you to train your support chatbot using multiple content sources simultaneously, including: - Document uploads (PDF, DOCX, TXT formats) - Website crawling (unlimited websites with automatic or scheduled re-crawling) - Help desk integrations (like Zendesk) - Knowledge bases and internal documentation This flexibility ensures your chatbot has access to your complete knowledge ecosystem, providing comprehensive support coverage.
How does Wonderchat prevent AI hallucinations in customer interactions?
Wonderchat prevents AI hallucinations through its RAG (Retrieval Augmented Generation) technology, which anchors every response to specific sources in your knowledge base. Each answer includes attribution to its source document, ensuring verification. Additionally, Wonderchat provides tools to correct any inaccurate responses, training the AI to avoid similar mistakes in the future and continuously improving answer accuracy.
Can the chatbot escalate complex issues to human agents?
Yes, Wonderchat provides seamless escalation paths when issues require human intervention. The system can automatically trigger handovers based on conversation complexity or user request, and offers multiple escalation options: - Email routing to support teams - Ticket creation in help desks like Zendesk and Freshdesk - Built-in live chat interface for direct agent takeover - Smart routing to different departments based on topic This ensures no customer query goes unresolved while maintaining a smooth support experience.
How quickly can I deploy a RAG chatbot for my support team?
You can deploy a fully functional RAG chatbot for customer support in under 5 minutes with Wonderchat's no-code platform. The intuitive setup process allows you to quickly upload your knowledge base documents, connect to websites for crawling, or sync with existing help desk solutions. Once your content sources are connected, the AI automatically trains on your material and is immediately ready to handle customer inquiries with source-attributed answers.
40+ Languages
Starts at $0.02/message
Available 24/7
Deploy Your Customer Support RAG Chatbot
14-day free trial. No credit card required
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited