Customizable Chat Widget

Create a branded chat experience that automatically qualifies leads and syncs data to your CRM. Wonderchat's customizable widget goes beyond aesthetics to deliver 24/7 AI-powered conversations that convert.

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Why Branded Chat Widgets Drive More Conversions

Today's website visitors expect personalized experiences that match your brand identity. Generic chat solutions fail to instill trust, resulting in missed opportunities and abandoned conversations. Wonderchat's customizable chat widget allows you to create a seamless extension of your brand while automating lead qualification and customer support. With powerful AI trained on your specific content, you can deliver accurate answers instantly while collecting valuable prospect information. Deploy the same day with no coding required, then watch as qualified leads flow directly into your CRM system. Our customers report up to 70% reduction in support queries while increasing lead capture rates.

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Emily

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Easy 5 minute set-up

How Wonderchat Works

Wonderchat chat bubble icon
Create an AI Chatbot form with avatar, name, brand colour, AI model and chatbot role settings

Brand-Matched Chat Experience

Fully Customizable to Fit Your Brand

Create a chat widget that feels like a natural extension of your website. Customize colors, logos, positioning, and messaging to align perfectly with your brand identity and improve visitor trust.

Match brand colors

Custom logo integration

Flexible widget placement

Wonderchat chat bubble icon
Chat widget collecting a visitor name and email and adding the lead to HubSpot CRM

Automated Lead Generation

Capture & Qualify Leads 24/7

Turn your chat widget into a lead generation powerhouse that works around the clock. Collect contact information, qualify prospects with custom questions, and sync directly to your CRM system.

Custom qualification workflows

CRM integration

Calendly meeting booking

Wonderchat chat bubble icon
Workflow builder with steps to ask for an order number, send a fixed message and get the order status from Shopify

Create Custom Conversation Paths

Automate Complex Qualification Workflows

Design multi-step conversation sequences that guide visitors through your qualification process. Ask targeted questions, gather specific information, and route leads based on their responses.

Multi-step sequences

Conditional logic

Targeted questioning

5-minute set up with our native integration

Set Up Your Custom Chat Widget the Same Day

1

Create your AI chatbot โ€“ Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies โ€“ Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules โ€“ AI handles what it can, and escalates what it canโ€™t.

4

Monitor & Optimise with Analytics โ€“ See where customers get stuck and fine-tune responses.

Wonderchat chat bubble icon
Wonderchat connects to Word, PDF, video files, Shopify, SharePoint, YouTube, PowerPoint, Google Drive and Excel to train your AI agent

Chat Widget With Real Knowledge

Train AI on Your Unique Content

Ensure your chat widget provides accurate answers by training it on your website, product documentation, and knowledge base. Your widget will instantly respond with information specific to your business.

Website content integration

Document upload support

Multi-language capability

Wonderchat chat bubble icon
AI agent escalating a flight cancellation question to a human colleague with an email follow-up form
AI agent handing conversations from WhatsApp and Instagram over to a human in the help desk

Never Lose a Qualified Lead

Smooth Handoff to Your Sales Team

When a lead is qualified or has complex questions, your chat widget can seamlessly transfer the conversation to your sales team via email notification or direct live chat takeover.

Qualification data transfer

Live chat capability

Email notifications

40+ Languages

Starts at $0.02/message

Available 24/7

Start for free

14-day free trial. No credit card required

Testimonials

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Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

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FAQ

How does the chat widget integrate with my existing systems?

Wonderchat integrates seamlessly with your tech stack, including CRMs (like HubSpot, Salesforce), helpdesks (Zendesk, Freshdesk), and scheduling tools (Calendly). The platform also offers a Zapier integration for connecting to thousands of other applications. For custom needs, Wonderchat provides a REST API and JavaScript SDK to control the widget's behavior, identify users, and create custom implementations.

What happens when the AI can't answer a visitor's question?

When the AI encounters questions it can't answer, Wonderchat offers smooth human handoff options. The chat widget can collect the visitor's information and either create a support ticket, send an email notification to your team, or transfer the conversation directly to a live agent. This ensures no lead falls through the cracks and complex inquiries receive proper attention.

How does the chat widget help with lead generation?

Wonderchat's chat widget functions as a proactive lead generation tool. It can be triggered based on user behavior (e.g., after 2 messages or time on page) to engage visitors when they're most interested. The widget collects contact information, asks qualifying questions based on your criteria, and can automatically sync leads to your CRM. For sales-ready leads, it can even schedule meetings directly through Calendly integration.

Is the chat widget mobile-friendly and responsive?

Yes, Wonderchat's customizable chat widget is fully responsive and optimized for all devices, including smartphones and tablets. The widget automatically adapts its size and layout to provide an optimal user experience regardless of screen size, ensuring your visitors can engage with your brand seamlessly across all devices.

FAQ

How does the chat widget integrate with my existing systems?

Wonderchat integrates seamlessly with your tech stack, including CRMs (like HubSpot, Salesforce), helpdesks (Zendesk, Freshdesk), and scheduling tools (Calendly). The platform also offers a Zapier integration for connecting to thousands of other applications. For custom needs, Wonderchat provides a REST API and JavaScript SDK to control the widget's behavior, identify users, and create custom implementations.

What happens when the AI can't answer a visitor's question?

When the AI encounters questions it can't answer, Wonderchat offers smooth human handoff options. The chat widget can collect the visitor's information and either create a support ticket, send an email notification to your team, or transfer the conversation directly to a live agent. This ensures no lead falls through the cracks and complex inquiries receive proper attention.

How does the chat widget help with lead generation?

Wonderchat's chat widget functions as a proactive lead generation tool. It can be triggered based on user behavior (e.g., after 2 messages or time on page) to engage visitors when they're most interested. The widget collects contact information, asks qualifying questions based on your criteria, and can automatically sync leads to your CRM. For sales-ready leads, it can even schedule meetings directly through Calendly integration.

Is the chat widget mobile-friendly and responsive?

Yes, Wonderchat's customizable chat widget is fully responsive and optimized for all devices, including smartphones and tablets. The widget automatically adapts its size and layout to provide an optimal user experience regardless of screen size, ensuring your visitors can engage with your brand seamlessly across all devices.

40+ Languages

Starts at $0.02/message

Available 24/7

Start for free

14-day free trial. No credit card required