Customs Clearance AI Assistant: Automate Trade Compliance Support

Customs support overwhelmed by documentation questions and classification inquiries? Wonderchat automates customs clearance assistance with AI trained on HS codes documentation requirements duty calculations and regulatory procedures for international trade.

Trusted by businesses worldwide

Why Customs Brokers Need AI Assistance

Customs clearance involves complex documentation requirements harmonized system codes duty calculations regulatory compliance and country-specific procedures. Importers and exporters constantly ask about required documents HS classification duty rates prohibited items customs procedures and clearance timelines across different countries. Wonderchat deploys AI assistants trained on customs regulations HS code databases documentation requirements duty structures and clearance procedures for multiple countries. Customers get instant guidance on classification documentation duty calculations and compliance requirements 24/7. Deploy in 5 minutes with no coding.

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Easy 5 minute set-up

How Wonderchat Works

Customs Knowledge Access

Provide Classification & Documentation Guidance

Answer questions about HS codes documentation requirements commercial invoices certificates of origin customs declarations duty calculations prohibited items and country-specific clearance procedures instantly.

HS code guidance

Documentation requirements

Duty information

Customs Knowledge Access

Provide Classification & Documentation Guidance

Answer questions about HS codes documentation requirements commercial invoices certificates of origin customs declarations duty calculations prohibited items and country-specific clearance procedures instantly.

HS code guidance

Documentation requirements

Duty information

Customs Knowledge Access

Provide Classification & Documentation Guidance

Answer questions about HS codes documentation requirements commercial invoices certificates of origin customs declarations duty calculations prohibited items and country-specific clearance procedures instantly.

HS code guidance

Documentation requirements

Duty information

Trade Compliance Knowledge

Train on Customs Regulations

Upload customs documentation requirements HS code databases duty rate schedules country-specific procedures regulatory guidelines and compliance documentation to create an AI customs clearance specialist.

Customs regulations

HS code database

Country procedures

Trade Compliance Knowledge

Train on Customs Regulations

Upload customs documentation requirements HS code databases duty rate schedules country-specific procedures regulatory guidelines and compliance documentation to create an AI customs clearance specialist.

Customs regulations

HS code database

Country procedures

Trade Compliance Knowledge

Train on Customs Regulations

Upload customs documentation requirements HS code databases duty rate schedules country-specific procedures regulatory guidelines and compliance documentation to create an AI customs clearance specialist.

Customs regulations

HS code database

Country procedures

Documentation Assistance

Guide Through Clearance Process

Help customers identify required documents complete customs declarations determine HS classifications calculate duties and understand clearance procedures with step-by-step guidance for different countries and product types.

Documentation checklists

Declaration guidance

Clearance workflows

Documentation Assistance

Guide Through Clearance Process

Help customers identify required documents complete customs declarations determine HS classifications calculate duties and understand clearance procedures with step-by-step guidance for different countries and product types.

Documentation checklists

Declaration guidance

Clearance workflows

Documentation Assistance

Guide Through Clearance Process

Help customers identify required documents complete customs declarations determine HS classifications calculate duties and understand clearance procedures with step-by-step guidance for different countries and product types.

Documentation checklists

Declaration guidance

Clearance workflows

5-minute set up with our native integration

Deploy Your Customs Clearance AI Assistant in Minutes

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Compliance Verification

Route Complex Issues to Licensed Brokers

Handle routine customs questions automatically while escalating complex classifications prohibited items regulatory issues or specialized clearance scenarios to licensed customs brokers with full shipment context.

Complex classification

Regulatory escalation

Broker routing

Compliance Verification

Route Complex Issues to Licensed Brokers

Handle routine customs questions automatically while escalating complex classifications prohibited items regulatory issues or specialized clearance scenarios to licensed customs brokers with full shipment context.

Complex classification

Regulatory escalation

Broker routing

Compliance Verification

Route Complex Issues to Licensed Brokers

Handle routine customs questions automatically while escalating complex classifications prohibited items regulatory issues or specialized clearance scenarios to licensed customs brokers with full shipment context.

Complex classification

Regulatory escalation

Broker routing

Customs Intelligence

Optimize Clearance Operations

Track common classification questions identify documentation issues monitor delay causes and analyze customs-related inquiries to improve documentation accuracy and reduce clearance delays.

Classification tracking

Documentation analysis

Delay reduction

Customs Intelligence

Optimize Clearance Operations

Track common classification questions identify documentation issues monitor delay causes and analyze customs-related inquiries to improve documentation accuracy and reduce clearance delays.

Classification tracking

Documentation analysis

Delay reduction

Customs Intelligence

Optimize Clearance Operations

Track common classification questions identify documentation issues monitor delay causes and analyze customs-related inquiries to improve documentation accuracy and reduce clearance delays.

Classification tracking

Documentation analysis

Delay reduction

40+ Languages

Starts at $0.02/message

Available 24/7

Start Automating Customs Support

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Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

What types of customs questions can the chatbot handle?

The chatbot handles inquiries about HS code classification required documentation commercial invoice requirements certificates of origin customs declarations duty calculations import restrictions prohibited items country-specific procedures and general customs clearance processes for international shipments.

Can it provide accurate HS code classifications?

The chatbot provides HS code guidance based on your classification database and product descriptions. For complex classifications novel products or items requiring binding rulings it escalates to licensed customs brokers for authoritative classification to ensure regulatory compliance.

Does it help with multiple countries' customs requirements?

Yes! You can train the chatbot on country-specific customs requirements procedures documentation standards and regulatory variations. The AI provides appropriate guidance based on origin destination and product type for different trade lanes and customs jurisdictions.

How does it stay current with changing regulations?

Wonderchat offers automatic data syncing (weekly on Turbo daily on Enterprise). When customs regulations change tariff schedules update or new documentation requirements are published the AI retrains automatically to reflect current customs requirements and procedures.

Can it calculate duty and tax amounts?

The chatbot can provide duty rate information and calculation guidance based on HS codes product values and country-specific tariff schedules in your knowledge base. For official duty calculations or complex scenarios it routes to customs brokers with full shipment details.

What happens with restricted or prohibited items?

When the chatbot detects questions about restricted prohibited or controlled items based on HS codes or product descriptions it provides relevant regulatory information and escalates to licensed customs brokers for proper compliance review and guidance.

FAQ

What types of customs questions can the chatbot handle?

The chatbot handles inquiries about HS code classification required documentation commercial invoice requirements certificates of origin customs declarations duty calculations import restrictions prohibited items country-specific procedures and general customs clearance processes for international shipments.

Can it provide accurate HS code classifications?

The chatbot provides HS code guidance based on your classification database and product descriptions. For complex classifications novel products or items requiring binding rulings it escalates to licensed customs brokers for authoritative classification to ensure regulatory compliance.

Does it help with multiple countries' customs requirements?

Yes! You can train the chatbot on country-specific customs requirements procedures documentation standards and regulatory variations. The AI provides appropriate guidance based on origin destination and product type for different trade lanes and customs jurisdictions.

How does it stay current with changing regulations?

Wonderchat offers automatic data syncing (weekly on Turbo daily on Enterprise). When customs regulations change tariff schedules update or new documentation requirements are published the AI retrains automatically to reflect current customs requirements and procedures.

Can it calculate duty and tax amounts?

The chatbot can provide duty rate information and calculation guidance based on HS codes product values and country-specific tariff schedules in your knowledge base. For official duty calculations or complex scenarios it routes to customs brokers with full shipment details.

What happens with restricted or prohibited items?

When the chatbot detects questions about restricted prohibited or controlled items based on HS codes or product descriptions it provides relevant regulatory information and escalates to licensed customs brokers for proper compliance review and guidance.

FAQ

What types of customs questions can the chatbot handle?

The chatbot handles inquiries about HS code classification required documentation commercial invoice requirements certificates of origin customs declarations duty calculations import restrictions prohibited items country-specific procedures and general customs clearance processes for international shipments.

Can it provide accurate HS code classifications?

The chatbot provides HS code guidance based on your classification database and product descriptions. For complex classifications novel products or items requiring binding rulings it escalates to licensed customs brokers for authoritative classification to ensure regulatory compliance.

Does it help with multiple countries' customs requirements?

Yes! You can train the chatbot on country-specific customs requirements procedures documentation standards and regulatory variations. The AI provides appropriate guidance based on origin destination and product type for different trade lanes and customs jurisdictions.

How does it stay current with changing regulations?

Wonderchat offers automatic data syncing (weekly on Turbo daily on Enterprise). When customs regulations change tariff schedules update or new documentation requirements are published the AI retrains automatically to reflect current customs requirements and procedures.

Can it calculate duty and tax amounts?

The chatbot can provide duty rate information and calculation guidance based on HS codes product values and country-specific tariff schedules in your knowledge base. For official duty calculations or complex scenarios it routes to customs brokers with full shipment details.

What happens with restricted or prohibited items?

When the chatbot detects questions about restricted prohibited or controlled items based on HS codes or product descriptions it provides relevant regulatory information and escalates to licensed customs brokers for proper compliance review and guidance.

40+ Languages

Starts at $0.02/message

Available 24/7

Start Automating Customs Support

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