AI Chatbot for E-Commerce: Boost Sales & Support
Transform your online store with Wonderchat's AI chatbot trained on your unique product data. Automate customer support, qualify leads, and provide instant answers about orders and shipping—24/7.
Trusted by businesses worldwide
Why E-Commerce Businesses Choose Wonderchat
E-commerce businesses lose customers when generic chatbots fail to answer specific questions about products, shipping, and returns. Wonderchat's AI chatbot goes beyond basic FAQs by integrating with your existing systems and knowledge base. Our solution can deflect up to 70% of common support queries while maintaining the human-like interactions your customers expect. With seamless Shopify integration and multi-language support, your online store provides exceptional service around the clock without expanding your support team.
Emily
AI Agent
Wonderbot
Welcome to Wonderchat! How can I help you today?
hey i’d like to upgrade to enterprise please
Wonderbot
Sure, please hold on for a second.
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Easy 5 minute set-up
How Wonderchat Works
Real-Time Order Information
Shopify Order Tracking Integration
Let customers check their order status directly within the chat widget. Provide real-time updates on shipping and delivery without requiring support team intervention.
Instant order lookup
Reduced support tickets
Enhanced customer experience
Real-Time Order Information
Shopify Order Tracking Integration
Let customers check their order status directly within the chat widget. Provide real-time updates on shipping and delivery without requiring support team intervention.
Instant order lookup
Reduced support tickets
Enhanced customer experience
Real-Time Order Information
Shopify Order Tracking Integration
Let customers check their order status directly within the chat widget. Provide real-time updates on shipping and delivery without requiring support team intervention.
Instant order lookup
Reduced support tickets
Enhanced customer experience
Convert Browsers Into Buyers
Capture Leads & Book Meetings
Turn casual website visitors into qualified leads. Collect contact information, qualify prospects, and integrate with your CRM to nurture relationships and drive conversions.
Calendly integration
CRM data syncing
Qualifying conversation flows
Convert Browsers Into Buyers
Capture Leads & Book Meetings
Turn casual website visitors into qualified leads. Collect contact information, qualify prospects, and integrate with your CRM to nurture relationships and drive conversions.
Calendly integration
CRM data syncing
Qualifying conversation flows
Convert Browsers Into Buyers
Capture Leads & Book Meetings
Turn casual website visitors into qualified leads. Collect contact information, qualify prospects, and integrate with your CRM to nurture relationships and drive conversions.
Calendly integration
CRM data syncing
Qualifying conversation flows
Custom Product Knowledge
Train AI on Your Store Data
Create a chatbot that knows your product catalog inside and out. Train it on website content, product descriptions, FAQs, and return policies in under 5 minutes.
Website crawling
PDF/document upload
Help desk integration
Custom Product Knowledge
Train AI on Your Store Data
Create a chatbot that knows your product catalog inside and out. Train it on website content, product descriptions, FAQs, and return policies in under 5 minutes.
Website crawling
PDF/document upload
Help desk integration
Custom Product Knowledge
Train AI on Your Store Data
Create a chatbot that knows your product catalog inside and out. Train it on website content, product descriptions, FAQs, and return policies in under 5 minutes.
Website crawling
PDF/document upload
Help desk integration
5-minute set up
Set Up Your E-Commerce Chatbot in Minutes
1
Select the Right AI Model – Pick the perfect fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Streamline Customer Journeys
Automate E-Commerce Workflows
Guide customers through structured processes like product selection, returns, or pre-purchase questions with multi-step conversational flows that increase conversion rates.
Guided product selection
Automated returns process
Pre-purchase assistance
Streamline Customer Journeys
Automate E-Commerce Workflows
Guide customers through structured processes like product selection, returns, or pre-purchase questions with multi-step conversational flows that increase conversion rates.
Guided product selection
Automated returns process
Pre-purchase assistance
Streamline Customer Journeys
Automate E-Commerce Workflows
Guide customers through structured processes like product selection, returns, or pre-purchase questions with multi-step conversational flows that increase conversion rates.
Guided product selection
Automated returns process
Pre-purchase assistance
Never Lose a Sale
Seamless Human Support Handoff
When complex questions arise, ensure a smooth transition to your support team. Collect customer details and either email your team or connect shoppers directly with a live agent.
Live chat integration
Context preservation
Support ticket creation
Never Lose a Sale
Seamless Human Support Handoff
When complex questions arise, ensure a smooth transition to your support team. Collect customer details and either email your team or connect shoppers directly with a live agent.
Live chat integration
Context preservation
Support ticket creation
Never Lose a Sale
Seamless Human Support Handoff
When complex questions arise, ensure a smooth transition to your support team. Collect customer details and either email your team or connect shoppers directly with a live agent.
Live chat integration
Context preservation
Support ticket creation
40+ Languages
Starts at $0.02/message
Available 24/7
Build Your E-Commerce AI Chatbot
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
FAQ
How does Wonderchat's AI chatbot integrate with my e-commerce platform?
Wonderchat offers native integrations with popular e-commerce platforms like Shopify. The AI chatbot can access your product catalog, order information, and customer data to provide accurate, real-time responses about orders, shipping, and returns. For other platforms, our REST API and JavaScript SDK allow for custom integrations to connect with your specific e-commerce setup.
Can the AI chatbot handle product recommendations?
Yes. By training the AI on your product catalog, the chatbot can understand product features and make relevant recommendations based on customer queries. The system learns from your product descriptions and website content to suggest items that match customer needs, helping to increase average order value and conversion rates.
How accurate is the order tracking information provided by the chatbot?
The chatbot pulls real-time order status directly from your e-commerce platform (like Shopify), ensuring customers receive the most up-to-date information about their purchases. This integration eliminates the need for customers to log in separately or contact support for basic order status updates.
Will the chatbot work in multiple languages for international stores?
Absolutely. Wonderchat supports over 40 languages, automatically detecting and responding in the customer's preferred language. This makes it ideal for international e-commerce stores looking to provide localized support without hiring multilingual staff.
How does the lead generation feature work for e-commerce?
The lead generation feature can be customized to capture customer information based on specific triggers, such as abandoned carts or high-value product inquiries. The chatbot can collect contact details, product interests, and qualifying information, then sync this data to your CRM or email marketing platform for follow-up. You can also integrate with Calendly to allow customers to book product demos or consultations directly through the chat interface.
Can I customize the chatbot's appearance to match my store's branding?
Yes, the chatbot is fully customizable to align with your brand identity. You can adjust colors, fonts, and positioning to seamlessly integrate with your e-commerce website design. The chat widget can be configured to appear on specific pages or trigger based on customer behavior, such as time spent on a product page or cart abandonment.
FAQ
How does Wonderchat's AI chatbot integrate with my e-commerce platform?
Wonderchat offers native integrations with popular e-commerce platforms like Shopify. The AI chatbot can access your product catalog, order information, and customer data to provide accurate, real-time responses about orders, shipping, and returns. For other platforms, our REST API and JavaScript SDK allow for custom integrations to connect with your specific e-commerce setup.
Can the AI chatbot handle product recommendations?
Yes. By training the AI on your product catalog, the chatbot can understand product features and make relevant recommendations based on customer queries. The system learns from your product descriptions and website content to suggest items that match customer needs, helping to increase average order value and conversion rates.
How accurate is the order tracking information provided by the chatbot?
The chatbot pulls real-time order status directly from your e-commerce platform (like Shopify), ensuring customers receive the most up-to-date information about their purchases. This integration eliminates the need for customers to log in separately or contact support for basic order status updates.
Will the chatbot work in multiple languages for international stores?
Absolutely. Wonderchat supports over 40 languages, automatically detecting and responding in the customer's preferred language. This makes it ideal for international e-commerce stores looking to provide localized support without hiring multilingual staff.
How does the lead generation feature work for e-commerce?
The lead generation feature can be customized to capture customer information based on specific triggers, such as abandoned carts or high-value product inquiries. The chatbot can collect contact details, product interests, and qualifying information, then sync this data to your CRM or email marketing platform for follow-up. You can also integrate with Calendly to allow customers to book product demos or consultations directly through the chat interface.
Can I customize the chatbot's appearance to match my store's branding?
Yes, the chatbot is fully customizable to align with your brand identity. You can adjust colors, fonts, and positioning to seamlessly integrate with your e-commerce website design. The chat widget can be configured to appear on specific pages or trigger based on customer behavior, such as time spent on a product page or cart abandonment.
FAQ
How does Wonderchat's AI chatbot integrate with my e-commerce platform?
Wonderchat offers native integrations with popular e-commerce platforms like Shopify. The AI chatbot can access your product catalog, order information, and customer data to provide accurate, real-time responses about orders, shipping, and returns. For other platforms, our REST API and JavaScript SDK allow for custom integrations to connect with your specific e-commerce setup.
Can the AI chatbot handle product recommendations?
Yes. By training the AI on your product catalog, the chatbot can understand product features and make relevant recommendations based on customer queries. The system learns from your product descriptions and website content to suggest items that match customer needs, helping to increase average order value and conversion rates.
How accurate is the order tracking information provided by the chatbot?
The chatbot pulls real-time order status directly from your e-commerce platform (like Shopify), ensuring customers receive the most up-to-date information about their purchases. This integration eliminates the need for customers to log in separately or contact support for basic order status updates.
Will the chatbot work in multiple languages for international stores?
Absolutely. Wonderchat supports over 40 languages, automatically detecting and responding in the customer's preferred language. This makes it ideal for international e-commerce stores looking to provide localized support without hiring multilingual staff.
How does the lead generation feature work for e-commerce?
The lead generation feature can be customized to capture customer information based on specific triggers, such as abandoned carts or high-value product inquiries. The chatbot can collect contact details, product interests, and qualifying information, then sync this data to your CRM or email marketing platform for follow-up. You can also integrate with Calendly to allow customers to book product demos or consultations directly through the chat interface.
Can I customize the chatbot's appearance to match my store's branding?
Yes, the chatbot is fully customizable to align with your brand identity. You can adjust colors, fonts, and positioning to seamlessly integrate with your e-commerce website design. The chat widget can be configured to appear on specific pages or trigger based on customer behavior, such as time spent on a product page or cart abandonment.
40+ Languages
Starts at $0.02/message
Available 24/7
Build Your E-Commerce AI Chatbot
14-day free trial. No credit card required
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited