Give Employees 24/7 Support for Any Question

Your employees have questions about everything—from parking passes to expense reports. Our AI chatbot provides instant answers to routine inquiries, freeing HR and ops teams for strategic work.

Trusted by businesses worldwide

Why Employees Love Instant Self-Service Support

Waiting hours—or even days—for answers to simple questions frustrates employees and slows productivity. Common requests like access issues, policy clarifications, or basic troubleshooting pile up in support queues, overwhelming teams and delaying resolution for more complex problems. Wonderchat’s AI-powered chatbot delivers instant help for routine questions, providing accurate answers the moment employees need them. By resolving common issues automatically, the chatbot reduces queue volume and eliminates unnecessary back-and-forth with support teams. When a request requires human attention, Wonderchat routes it to the appropriate team with full context, ensuring faster, more effective resolution. The result is a smoother support experience, happier employees, and support operations that scale without added headcount.

Emily

AI Agent

Wonderbot

Welcome to Wonderchat! How can I help you today?

hey i’d like to upgrade to enterprise please

Wonderbot

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Easy 5 minute set-up

How Wonderchat Works

HR Support

Common HR Question Answers

Instant answers to frequently asked HR questions about benefits, time off, policies, and procedures. Reduces repetitive inquiries to HR staff.

Comprehensive FAQ coverage

Policy quick reference

Process guidance

HR Support

Common HR Question Answers

Instant answers to frequently asked HR questions about benefits, time off, policies, and procedures. Reduces repetitive inquiries to HR staff.

Comprehensive FAQ coverage

Policy quick reference

Process guidance

HR Support

Common HR Question Answers

Instant answers to frequently asked HR questions about benefits, time off, policies, and procedures. Reduces repetitive inquiries to HR staff.

Comprehensive FAQ coverage

Policy quick reference

Process guidance

Resources

Workplace Resource Directory

Help employees find office resources like conference room booking, parking information, cafeteria hours, building services, and facility contacts.

Facility information

Service contact directory

Amenity details

Resources

Workplace Resource Directory

Help employees find office resources like conference room booking, parking information, cafeteria hours, building services, and facility contacts.

Facility information

Service contact directory

Amenity details

Resources

Workplace Resource Directory

Help employees find office resources like conference room booking, parking information, cafeteria hours, building services, and facility contacts.

Facility information

Service contact directory

Amenity details

Expenses

Expense & Reimbursement Help

Guide employees through expense submission, reimbursement policies, receipt requirements, and approval timelines. Reduces finance team inquiries.

Policy explanations

Submission guidance

Status tracking

Expenses

Expense & Reimbursement Help

Guide employees through expense submission, reimbursement policies, receipt requirements, and approval timelines. Reduces finance team inquiries.

Policy explanations

Submission guidance

Status tracking

Expenses

Expense & Reimbursement Help

Guide employees through expense submission, reimbursement policies, receipt requirements, and approval timelines. Reduces finance team inquiries.

Policy explanations

Submission guidance

Status tracking

5-minute set up with our native integration

Launch Your Employee Support Chatbot

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Organization

Org Chart & People Finder

Employees can ask who handles what, find reporting structures, locate team members, and get contact information

Role-based search

Department directory

Contact information

Organization

Org Chart & People Finder

Employees can ask who handles what, find reporting structures, locate team members, and get contact information

Role-based search

Department directory

Contact information

Organization

Org Chart & People Finder

Employees can ask who handles what, find reporting structures, locate team members, and get contact information

Role-based search

Department directory

Contact information

Escalation

Intelligent Ticket Routing

When self-service isn't enough, the chatbot creates tickets and routes to the right department—HR, IT, Facilities, or Finance—with complete context.

Department-specific routing

Context-rich handoff

Status tracking

Escalation

Intelligent Ticket Routing

When self-service isn't enough, the chatbot creates tickets and routes to the right department—HR, IT, Facilities, or Finance—with complete context.

Department-specific routing

Context-rich handoff

Status tracking

Escalation

Intelligent Ticket Routing

When self-service isn't enough, the chatbot creates tickets and routes to the right department—HR, IT, Facilities, or Finance—with complete context.

Department-specific routing

Context-rich handoff

Status tracking

40+ Languages

Starts at $0.02/message

Available 24/7

Start Free Trial

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

Can it handle confidential or sensitive employee issues?

For sensitive topics like harassment, discrimination, or personal crises, the chatbot immediately offers confidential escalation to HR or EAP resources.

How does it integrate with our intranet or employee portal?

The chatbot can be embedded in your intranet, Slack, Teams, or provided as a standalone portal. It references your existing employee resources.

Can we customize it for our company culture and terminology?

Absolutely. We train the chatbot on your specific policies, internal terminology, locations, and company culture during implementation.

What if employees ask about things outside the chatbot's scope?

The chatbot acknowledges the question, suggests related resources it can help with, and offers to create a support ticket for human follow-up.

Does it support multiple office locations?

Yes, the chatbot delivers location-specific information like local HR contacts, office amenities, and site-specific policies based on employee location.

Can managers access it for team-related questions?

Yes, managers can get answers to questions about team management, hiring processes, performance reviews, and manager-specific policies.

FAQ

Can it handle confidential or sensitive employee issues?

For sensitive topics like harassment, discrimination, or personal crises, the chatbot immediately offers confidential escalation to HR or EAP resources.

How does it integrate with our intranet or employee portal?

The chatbot can be embedded in your intranet, Slack, Teams, or provided as a standalone portal. It references your existing employee resources.

Can we customize it for our company culture and terminology?

Absolutely. We train the chatbot on your specific policies, internal terminology, locations, and company culture during implementation.

What if employees ask about things outside the chatbot's scope?

The chatbot acknowledges the question, suggests related resources it can help with, and offers to create a support ticket for human follow-up.

Does it support multiple office locations?

Yes, the chatbot delivers location-specific information like local HR contacts, office amenities, and site-specific policies based on employee location.

Can managers access it for team-related questions?

Yes, managers can get answers to questions about team management, hiring processes, performance reviews, and manager-specific policies.

FAQ

Can it handle confidential or sensitive employee issues?

For sensitive topics like harassment, discrimination, or personal crises, the chatbot immediately offers confidential escalation to HR or EAP resources.

How does it integrate with our intranet or employee portal?

The chatbot can be embedded in your intranet, Slack, Teams, or provided as a standalone portal. It references your existing employee resources.

Can we customize it for our company culture and terminology?

Absolutely. We train the chatbot on your specific policies, internal terminology, locations, and company culture during implementation.

What if employees ask about things outside the chatbot's scope?

The chatbot acknowledges the question, suggests related resources it can help with, and offers to create a support ticket for human follow-up.

Does it support multiple office locations?

Yes, the chatbot delivers location-specific information like local HR contacts, office amenities, and site-specific policies based on employee location.

Can managers access it for team-related questions?

Yes, managers can get answers to questions about team management, hiring processes, performance reviews, and manager-specific policies.

40+ Languages

Starts at $0.02/message

Available 24/7

Start Free Trial

The platform to build AI agents that feel human

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