Free AI Chatbot for Your Shopify Store
Turn browsers into buyers with instant product recommendations, order tracking, and 24/7 support. Start free with 20 messages per month — no credit card required.
Trusted by businesses worldwide
Why Shopify Stores Choose Wonderchat
Every abandoned cart and unanswered customer question represents lost revenue. When shoppers can’t quickly find answers about products, shipping, or returns, hesitation turns into drop-off—and those sales rarely come back. With customers shopping around the clock, limited support hours mean missed opportunities. Wonderchat solves this by training on your product catalog, FAQs, and store policies in under five minutes. Once live, the AI chatbot handles product inquiries, shipping questions, sizing concerns, and checkout support automatically, guiding shoppers in real time and removing friction from the buying process. Your store stays responsive 24/7 without adding headcount or complexity. Customers get instant answers, carts are recovered, and your support team is freed from repetitive questions—so your ecommerce business keeps selling, even while you sleep.
Emily
AI Agent
Wonderbot
Welcome to Wonderchat! How can I help you today?
hey i’d like to upgrade to enterprise please
Wonderbot
Sure, please hold on for a second.
Retrieving account details...
Retrieving account details...
Please confirm that you would like to upgrade to Wonderchat Enterprise. Your Visa card ending in 1234 will be charged $480.00 a year.
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Easy 5 minute set-up
How Wonderchat Works
Product Intelligence
Instant Product Recommendations
AI learns your entire catalog and suggests products based on customer needs. Answers sizing questions, compares features, and guides shoppers to the right purchase—just like your best salesperson.
Trains on all product descriptions, variants, and specs
Suggests alternatives when items are out of stock
Handles "What's the difference between..." questions
Product Intelligence
Instant Product Recommendations
AI learns your entire catalog and suggests products based on customer needs. Answers sizing questions, compares features, and guides shoppers to the right purchase—just like your best salesperson.
Trains on all product descriptions, variants, and specs
Suggests alternatives when items are out of stock
Handles "What's the difference between..." questions
Product Intelligence
Instant Product Recommendations
AI learns your entire catalog and suggests products based on customer needs. Answers sizing questions, compares features, and guides shoppers to the right purchase—just like your best salesperson.
Trains on all product descriptions, variants, and specs
Suggests alternatives when items are out of stock
Handles "What's the difference between..." questions
Native Shopify Integration
Syncs With Your Store Data
Connect your Shopify store and Wonderchat automatically pulls products, policies, and FAQs. Monthly auto-sync keeps the AI updated when you add new inventory or change policies.
One-click Shopify integration (Basic plan)
Monthly data sync included
Works with your existing theme—no coding
Native Shopify Integration
Syncs With Your Store Data
Connect your Shopify store and Wonderchat automatically pulls products, policies, and FAQs. Monthly auto-sync keeps the AI updated when you add new inventory or change policies.
One-click Shopify integration (Basic plan)
Monthly data sync included
Works with your existing theme—no coding
Native Shopify Integration
Syncs With Your Store Data
Connect your Shopify store and Wonderchat automatically pulls products, policies, and FAQs. Monthly auto-sync keeps the AI updated when you add new inventory or change policies.
One-click Shopify integration (Basic plan)
Monthly data sync included
Works with your existing theme—no coding
Convert Visitors
Capture Abandoned Cart Emails
When shoppers ask about products, the AI collects emails naturally during conversation. Get lead conversion scores to prioritize high-intent customers for follow-up.
Conversion probability scoring on every lead
Syncs to Active Campaign, HubSpot, or CSV export
30% average increase in captured emails vs. popups
Convert Visitors
Capture Abandoned Cart Emails
When shoppers ask about products, the AI collects emails naturally during conversation. Get lead conversion scores to prioritize high-intent customers for follow-up.
Conversion probability scoring on every lead
Syncs to Active Campaign, HubSpot, or CSV export
30% average increase in captured emails vs. popups
Convert Visitors
Capture Abandoned Cart Emails
When shoppers ask about products, the AI collects emails naturally during conversation. Get lead conversion scores to prioritize high-intent customers for follow-up.
Conversion probability scoring on every lead
Syncs to Active Campaign, HubSpot, or CSV export
30% average increase in captured emails vs. popups
5-minute set up with our native integration
Add AI to Your Shopify Store in 5 Minutes
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
24/7 Order Support
Automate Shipping & Returns Questions
Train on your return policy, shipping times, and tracking info. Customers get instant answers about order status, delivery dates, and refund processes—reducing "Where is my order?" tickets by 70%.
Handles common questions: shipping, returns, exchanges
Escalates complex issues to email or live chat
Reduces support ticket volume up to 70%
24/7 Order Support
Automate Shipping & Returns Questions
Train on your return policy, shipping times, and tracking info. Customers get instant answers about order status, delivery dates, and refund processes—reducing "Where is my order?" tickets by 70%.
Handles common questions: shipping, returns, exchanges
Escalates complex issues to email or live chat
Reduces support ticket volume up to 70%
24/7 Order Support
Automate Shipping & Returns Questions
Train on your return policy, shipping times, and tracking info. Customers get instant answers about order status, delivery dates, and refund processes—reducing "Where is my order?" tickets by 70%.
Handles common questions: shipping, returns, exchanges
Escalates complex issues to email or live chat
Reduces support ticket volume up to 70%
Start Free
No Credit Card, No Risk
The Free plan includes 20 messages/month and 50 webpages—enough to test on real customers. Upgrade to $29/month (1,000 messages) when you're ready to scale. 90% cheaper than Gorgias or Zendesk.
Free: 20 messages/month, no expiration
Starter ($29/mo): 1,000 messages + Shopify integration
Extra messages: $15.99 per 1,000 one-time add-on
Start Free
No Credit Card, No Risk
The Free plan includes 20 messages/month and 50 webpages—enough to test on real customers. Upgrade to $29/month (1,000 messages) when you're ready to scale. 90% cheaper than Gorgias or Zendesk.
Free: 20 messages/month, no expiration
Starter ($29/mo): 1,000 messages + Shopify integration
Extra messages: $15.99 per 1,000 one-time add-on
Start Free
No Credit Card, No Risk
The Free plan includes 20 messages/month and 50 webpages—enough to test on real customers. Upgrade to $29/month (1,000 messages) when you're ready to scale. 90% cheaper than Gorgias or Zendesk.
Free: 20 messages/month, no expiration
Starter ($29/mo): 1,000 messages + Shopify integration
Extra messages: $15.99 per 1,000 one-time add-on
40+ Languages
Starts at $0.02/message
Available 24/7
Start Free—No Credit Card
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
FAQ
Can I add a free AI chatbot to my Shopify store?
Yes. Wonderchat offers a free tier with 20 messages per month, no credit card required. Perfect for testing AI support on your Shopify store before upgrading. Setup takes 5 minutes—upload your product pages and FAQs, customize branding, and embed the widget. The free plan includes AI training, customization, and basic integrations.
How much does it cost to upgrade from the free plan?
The Starter plan costs $29.99/month for 1,000 message credits, with the Basic plan costing $99.99/month for 6,000 message credits and the Turbo plan costing $299.99/month for 15,000 message credits. This handles most small Shopify stores. Basic ($83/month) adds 5,000 messages, live chat, and CRM integrations. Turbo ($249/month) includes 15,000 messages, voice chat, and phone support. All plans include unlimited training on your product catalog.
Does the chatbot work with my Shopify theme and existing apps?
Yes, Wonderchat works with all Shopify themes (Dawn, Debut, Brooklyn, custom themes). It integrates natively with Shopify stores, with an app within Shopify for stores to install as well. The chatbot embeds via a single JavaScript snippet that doesn't conflict with other apps. On higher plans, you can connect Zendesk, Shopify Gorgias, HubSpot, Salesforce and custom APIs.
Can the AI chatbot handle product recommendations and order tracking?
Yes. The AI can recommend products based on customer questions, check order status via Shopify API integration, and answer shipping/returns questions using your store policies. Premium plans add automated upsets, abandoned cart recovery prompts, and discount code distribution. The AI learns your product catalog from your Shopify pages.
What happens when the chatbot can't answer a customer's question?
The AI escalates to human support via email, live chat (on Basic+ plans), or creates a ticket in your helpdesk (Gorgias, Zendesk). Full conversation history is preserved so your team has context. You can set escalation rules—for example, automatically flag high-value orders or VIP customers for immediate human response.
How accurate is the AI with my Shopify store's products and policies?
Wonderchat trains on only your Shopify content, including product descriptions, FAQs, shipping policies, return policies. It provides confidence scoring on all responses and cites source pages. If the AI is unsure, it asks clarifying questions or escalates. You can review conversations and correct responses to improve accuracy over time. Monthly auto-sync keeps product info current.
FAQ
Can I add a free AI chatbot to my Shopify store?
Yes. Wonderchat offers a free tier with 20 messages per month, no credit card required. Perfect for testing AI support on your Shopify store before upgrading. Setup takes 5 minutes—upload your product pages and FAQs, customize branding, and embed the widget. The free plan includes AI training, customization, and basic integrations.
How much does it cost to upgrade from the free plan?
The Starter plan costs $29.99/month for 1,000 message credits, with the Basic plan costing $99.99/month for 6,000 message credits and the Turbo plan costing $299.99/month for 15,000 message credits. This handles most small Shopify stores. Basic ($83/month) adds 5,000 messages, live chat, and CRM integrations. Turbo ($249/month) includes 15,000 messages, voice chat, and phone support. All plans include unlimited training on your product catalog.
Does the chatbot work with my Shopify theme and existing apps?
Yes, Wonderchat works with all Shopify themes (Dawn, Debut, Brooklyn, custom themes). It integrates natively with Shopify stores, with an app within Shopify for stores to install as well. The chatbot embeds via a single JavaScript snippet that doesn't conflict with other apps. On higher plans, you can connect Zendesk, Shopify Gorgias, HubSpot, Salesforce and custom APIs.
Can the AI chatbot handle product recommendations and order tracking?
Yes. The AI can recommend products based on customer questions, check order status via Shopify API integration, and answer shipping/returns questions using your store policies. Premium plans add automated upsets, abandoned cart recovery prompts, and discount code distribution. The AI learns your product catalog from your Shopify pages.
What happens when the chatbot can't answer a customer's question?
The AI escalates to human support via email, live chat (on Basic+ plans), or creates a ticket in your helpdesk (Gorgias, Zendesk). Full conversation history is preserved so your team has context. You can set escalation rules—for example, automatically flag high-value orders or VIP customers for immediate human response.
How accurate is the AI with my Shopify store's products and policies?
Wonderchat trains on only your Shopify content, including product descriptions, FAQs, shipping policies, return policies. It provides confidence scoring on all responses and cites source pages. If the AI is unsure, it asks clarifying questions or escalates. You can review conversations and correct responses to improve accuracy over time. Monthly auto-sync keeps product info current.
FAQ
Can I add a free AI chatbot to my Shopify store?
Yes. Wonderchat offers a free tier with 20 messages per month, no credit card required. Perfect for testing AI support on your Shopify store before upgrading. Setup takes 5 minutes—upload your product pages and FAQs, customize branding, and embed the widget. The free plan includes AI training, customization, and basic integrations.
How much does it cost to upgrade from the free plan?
The Starter plan costs $29.99/month for 1,000 message credits, with the Basic plan costing $99.99/month for 6,000 message credits and the Turbo plan costing $299.99/month for 15,000 message credits. This handles most small Shopify stores. Basic ($83/month) adds 5,000 messages, live chat, and CRM integrations. Turbo ($249/month) includes 15,000 messages, voice chat, and phone support. All plans include unlimited training on your product catalog.
Does the chatbot work with my Shopify theme and existing apps?
Yes, Wonderchat works with all Shopify themes (Dawn, Debut, Brooklyn, custom themes). It integrates natively with Shopify stores, with an app within Shopify for stores to install as well. The chatbot embeds via a single JavaScript snippet that doesn't conflict with other apps. On higher plans, you can connect Zendesk, Shopify Gorgias, HubSpot, Salesforce and custom APIs.
Can the AI chatbot handle product recommendations and order tracking?
Yes. The AI can recommend products based on customer questions, check order status via Shopify API integration, and answer shipping/returns questions using your store policies. Premium plans add automated upsets, abandoned cart recovery prompts, and discount code distribution. The AI learns your product catalog from your Shopify pages.
What happens when the chatbot can't answer a customer's question?
The AI escalates to human support via email, live chat (on Basic+ plans), or creates a ticket in your helpdesk (Gorgias, Zendesk). Full conversation history is preserved so your team has context. You can set escalation rules—for example, automatically flag high-value orders or VIP customers for immediate human response.
How accurate is the AI with my Shopify store's products and policies?
Wonderchat trains on only your Shopify content, including product descriptions, FAQs, shipping policies, return policies. It provides confidence scoring on all responses and cites source pages. If the AI is unsure, it asks clarifying questions or escalates. You can review conversations and correct responses to improve accuracy over time. Monthly auto-sync keeps product info current.
40+ Languages
Starts at $0.02/message
Available 24/7
Start Free—No Credit Card
14-day free trial. No credit card required
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited