GDPR Compliant Chatbot for Secure Customer Engagement

Deploy a GDPR compliant AI chatbot that safeguards customer data while automating support. Wonderchat ensures regulatory compliance, preventing costly fines while delivering 24/7 intelligent customer service.

Schedule a Call

View Demo

Trusted by businesses worldwide

Why Privacy-First Businesses Choose Wonderchat

In today's regulatory landscape, data protection isn't optional—it's essential. Wonderchat's GDPR compliant chatbot solution bridges the critical gap between exceptional customer service and stringent data privacy requirements. Our platform empowers your business to automate customer interactions with confidence, knowing your AI is built on enterprise-grade security foundations. With SOC 2 and GDPR compliance built-in, you can focus on growth while we handle the complex compliance requirements.

Emily

AI Agent

Wonderbot

Welcome to Wonderchat! How can I help you today?

hey i’d like to upgrade to enterprise please

Wonderbot

Sure, please hold on for a second.

Retrieving account details...

Please confirm that you would like to upgrade to Wonderchat Enterprise. Your Visa card ending in 1234 will be charged $480.00 a year.

Cancel

Upgrade

Message...

Easy 5 minute set-up

How Wonderchat Works

Secure Data Handling

Enterprise-Grade Compliance Built-In

Meet strict regulatory requirements with Wonderchat's GDPR and SOC 2 compliant platform, designed specifically for organizations handling sensitive customer data in regulated environments.

GDPR compliant architecture

SOC 2 certified security

Verifiable data sources

Custom Knowledge Base

Train AI on Your Secure Data

Quickly build a GDPR compliant chatbot by training it on your approved content—websites, documents, and help desk articles—ensuring accurate responses while maintaining strict data privacy standards.

Multiple data sources

Private knowledge base

Controlled information access

Accuracy & Transparency

Prevent Data Privacy Violations

Eliminate AI hallucinations and inaccuracies that could lead to compliance issues. Our continuous learning system ensures your chatbot provides verifiable, source-attributed answers that meet GDPR requirements.

Source attribution

Accuracy verification

Continuous improvement

5-minute set up with our native integration

Deploy Your GDPR Compliant Chatbot in Minutes

Schedule a Call

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Unified Information Access

Compliant Website & Document Search

Index your entire website and document repository while maintaining GDPR compliance. Our platform ensures that all searchable content adheres to data protection standards across your digital presence.

Privacy-first indexing

Compliant document search

Protected customer queries

Responsible Data Handling

GDPR Compliant Human Handoff

When complex issues require human intervention, our secure handoff process maintains GDPR compliance throughout the transition, ensuring personal data remains protected during escalations to your support team.

Secure data transfer

Compliant ticket creation

Protected user information

40+ Languages

Starts at $0.02/message

Available 24/7

Build Your GDPR Compliant Chatbot Today

Schedule a Call

View Demo

14-day free trial. No credit card required

Testimonials

Businesses with successful customer service start

with Wonderchat

Schedule a Call

View Customer Stories

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

How does Wonderchat ensure GDPR compliance?

Wonderchat's platform is built with GDPR compliance at its core, featuring secure data processing, storage, and handling mechanisms that align with regulatory requirements. We provide source attribution for all AI responses, maintain proper data retention policies, and implement strict access controls. Our SOC 2 certification further validates our security practices, ensuring your chatbot solution meets the highest standards for protecting customer data.

Can I customize my GDPR compliant chatbot's data sources?

Yes. Wonderchat allows you to precisely control what data your AI chatbot can access and reference. You can train the chatbot on specific websites, documents (PDF, DOCX, TXT), and help desk articles, ensuring it only uses approved content sources. This granular control helps maintain compliance by preventing the AI from accessing or revealing unauthorized information, while still providing comprehensive and accurate responses to customer inquiries.

How does the chatbot handle user consent for data processing?

Wonderchat's platform includes built-in functionality for obtaining and managing user consent in accordance with GDPR requirements. The chatbot can be configured to present appropriate privacy notices, request consent before collecting personal data, and respect user preferences regarding data processing. This ensures transparency in all customer interactions and helps your organization maintain compliance with GDPR's consent management requirements.

What happens when the AI can't answer a question securely?

When a query might risk exposing sensitive information or falls outside the AI's verified knowledge base, Wonderchat's system is designed to recognize these situations and handle them appropriately. The chatbot can either provide a compliant alternative response or seamlessly escalate to a human agent through our secure handoff process, ensuring all personal data remains protected throughout the transition while maintaining a positive customer experience.

Is Wonderchat suitable for financial or healthcare organizations?

Absolutely. Wonderchat's enterprise-grade security framework with both GDPR and SOC 2 compliance makes it particularly well-suited for highly regulated industries such as financial services and healthcare. Our platform provides the robust data protection measures these sectors require, including secure data handling, audit trails, and source attribution for all AI responses, enabling these organizations to leverage AI chatbot technology while maintaining strict regulatory compliance.

How does Wonderchat prevent AI hallucinations that could create compliance risks?

Wonderchat addresses the critical issue of AI hallucinations through our source attribution system, which ensures every response is verifiably linked to your approved content. Our continuous learning and correction features allow administrators to identify and fix inaccuracies, training the AI to avoid similar errors in the future. This approach prevents the AI from generating fabricated information that could potentially violate GDPR requirements or mislead customers about your data processing practices.

FAQ

How does Wonderchat ensure GDPR compliance?

Wonderchat's platform is built with GDPR compliance at its core, featuring secure data processing, storage, and handling mechanisms that align with regulatory requirements. We provide source attribution for all AI responses, maintain proper data retention policies, and implement strict access controls. Our SOC 2 certification further validates our security practices, ensuring your chatbot solution meets the highest standards for protecting customer data.

Can I customize my GDPR compliant chatbot's data sources?

Yes. Wonderchat allows you to precisely control what data your AI chatbot can access and reference. You can train the chatbot on specific websites, documents (PDF, DOCX, TXT), and help desk articles, ensuring it only uses approved content sources. This granular control helps maintain compliance by preventing the AI from accessing or revealing unauthorized information, while still providing comprehensive and accurate responses to customer inquiries.

How does the chatbot handle user consent for data processing?

Wonderchat's platform includes built-in functionality for obtaining and managing user consent in accordance with GDPR requirements. The chatbot can be configured to present appropriate privacy notices, request consent before collecting personal data, and respect user preferences regarding data processing. This ensures transparency in all customer interactions and helps your organization maintain compliance with GDPR's consent management requirements.

What happens when the AI can't answer a question securely?

When a query might risk exposing sensitive information or falls outside the AI's verified knowledge base, Wonderchat's system is designed to recognize these situations and handle them appropriately. The chatbot can either provide a compliant alternative response or seamlessly escalate to a human agent through our secure handoff process, ensuring all personal data remains protected throughout the transition while maintaining a positive customer experience.

Is Wonderchat suitable for financial or healthcare organizations?

Absolutely. Wonderchat's enterprise-grade security framework with both GDPR and SOC 2 compliance makes it particularly well-suited for highly regulated industries such as financial services and healthcare. Our platform provides the robust data protection measures these sectors require, including secure data handling, audit trails, and source attribution for all AI responses, enabling these organizations to leverage AI chatbot technology while maintaining strict regulatory compliance.

How does Wonderchat prevent AI hallucinations that could create compliance risks?

Wonderchat addresses the critical issue of AI hallucinations through our source attribution system, which ensures every response is verifiably linked to your approved content. Our continuous learning and correction features allow administrators to identify and fix inaccuracies, training the AI to avoid similar errors in the future. This approach prevents the AI from generating fabricated information that could potentially violate GDPR requirements or mislead customers about your data processing practices.

40+ Languages

Starts at $0.02/message

Available 24/7

Build Your GDPR Compliant Chatbot Today

Schedule a Call

View Demo

14-day free trial. No credit card required

The platform to build AI agents that feel human

Product

Pricing

Customers

Security Portal

Changelog

Roadmap

Resources

Blog

Documentation

Affiliates

Careers

Tools

Legal

Terms of Service

Privacy Policy

Cookie Policy

Usage Policy

GDPR

Site

Back to Top

© 2025 Wonderchat Private Limited

The platform to build AI agents that feel human

Product

Pricing

Customers

Security Portal

Changelog

Roadmap

Resources

Blog

Documentation

Affiliates

Careers

Tools

Features

Legal

Terms of Service

Privacy Policy

Cookie Policy

Usage Policy

GDPR

Site

Back to Top

© 2025 Wonderchat Private Limited