AI Chatbot for Government Agencies
For small agencies and local offices that already publish policies, forms and guidance: Wonderchat answers public questions only from that content, shows the source on every reply and hands over to staff with the full chat. Start free.
Trusted by businesses worldwide
Why Small Government Teams Use Wonderchat
A town office, county department or small agency gets the same questions all week: opening hours, permit steps, which form to file, what a policy says. The answers are already published, but residents still call or email. Wonderchat reads your official documents and website and answers from them only. Every reply shows the source, so staff can check exactly what a resident was told. When your documents don't cover a question, the agent says so and hands the chat to a staff member with the full conversation. Security: SOC 2 Type II, GDPR, EU-hosted in Frankfurt, HIPAA BAA available. 80% of Wonderchat agents that go live do so the same day, and the free plan needs no credit card.
Easy 5 minute set-up
How Wonderchat Works
Security
Clear Answers on Where Your Data Lives
SOC 2 Type II, GDPR, EU-hosted in Frankfurt, HIPAA BAA available. The agent answers only from the documents you add, so you decide what residents can be told.
SOC 2 Type II
GDPR, EU-hosted in Frankfurt
HIPAA BAA available
Policy and Document Sources
Train the Agent on Documents You Already Publish
Add your agency website, policy PDFs, forms and guidance documents. Wonderchat answers from them in 40+ languages, so residents get the published answer in their own language.
Upload PDF and Office files
Crawl your agency website
SharePoint from the Scale plan
Control
Every Answer Shows Its Source
Staff can see what the agent said and which official document it came from. When the documents don't contain the answer, the agent says so instead of guessing and offers to pass the question to a person.
Source shown on every reply
Says when it can't find the answer
Full conversations to review
5-minute set up with our native integration
Start for Free and Try It on Your Own Agency Documents
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Handover to Staff
A Staff Member Takes Over With the Full Chat
When a question needs a person, the chat goes to your team's inbox with the whole conversation attached. Zendesk or Freshdesk ticket sync is available from the Basic plan.
Full conversation passed over
Live chat on every plan
Ticket sync from Basic
Content Gaps
See Which Questions Your Documents Missed
Wonderchat lists the questions residents asked that your documents couldn't answer. Publish those answers once and the same question stops reaching your staff.
Most common questions
Unanswered questions listed
Update the document, update the answer
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required